The Hair Upstairs

Ive been coming to this AVEDA Salon for a very long time. If you care about yourself, you’ll appreciate the all natural approach and superior products.
Service is about the provider. I’ve known and have come to Marti for over ten years. Consistently the rock start and all my models she’s supported over the years come her too now. She’s known as the color specialist. So come, schedule an appointment and be rest assured.
Kristen is the owner and she is another tried and true old soul that you can easily relate to and enjoy great service.
Come with confidence and be pampered.

My experience here was fantastic! Kristen the owner did my hair and she was great! I have thick hair that is between straight and wavy and tends to be unmanageable. She artfully cut it and styled it beautifully. I love my new cut– I feel gorgeous, thank you! The salon is cute and clean, and carries Aveda products, which all smell like heaven. Not sure what’s up with the one star reviews here. If you are that dissatisfied, communicate with the place before writing a scathing review and give them a chance to fix it– I’m sure this place would be more than accommodating. I would definitely go back for hair cuts and other services.

Marti is the best stylist I have ever had the pleasure of seeing. I started seeing her regularly after she fixed a terrible haircut (complete with awful, too-​wide/​too short bangs) from Another Salon That Shall Not Be Named, and she has facilitated the growing out process in a truly remarkable way. Now, a year later, my hair has grown out into an adorable lob thanks to her expertise. I always look forward to seeing her, and not just because of her talent — she is a kind, sunny person and a great conversationalist, too. Salon is modern and clean, and Marti always makes me feel comfortable. Almost glad I got that bad haircut from another stylist just because it lead me to her!

Colleen — Have a new style that ‘works’ thanks to Colleen — plus she, like everyone there is super friendly, great attitude, can tell she loves what she does.

«Colleen» spent so much time consulting, conditioning, coloring and cutting my hair! I couldn’t have left any happier. Also, she is a really sweet and interesting person to get to know which makes the time fly.

Theses are some of the rudest and racist people I’ve come across. But I think it’s a Sierra Madre thing. They all act superior to the rest of the world! Don’t shop or go there unless you are a rude racist.

I have always been a «Supercuts» and DIY hair color girl. I was referred here, and to Marti, by my best friend. She has gone to Marti for years, and was treating me to having my hair done. I got a Brazilian Blowout and color. I was amazed!!! I had never felt so wonderful about my hair before. I haven’t always done much upkeep on my hair and it was a couple years before I did something again. This time, I made the mistake of going to another salon. I was NOT happy. So, the next time, I returned to Marti. I.will.never.go.anywhere.else!!! She listens (to you, and your hair), she cares how it turns out, she’s fun and happy all the time. She is easy to talk to. Marti truly wants you to look and feel your best. I have referred a dear friend to her, and she is just as happy as myself! The salon has a great feel to it, and is always clean and bright. I don’t know any of the other girls there, but they are always polite and smiling. Love this place!!!

I have been referred to Marti by more than three people. Now that I have finally gone to her, I have thanked each of those referrals, personally. Both times I have gone to the salon, Marti was finishing up a haircut/​color on the person before me and right off the bat, I was impressed. She produces amazing results, and I truly believe she listens to what you want, and then creates a work of art beyond your expectations every time she does someone’s hair. She is also easy to talk to and makes you feel extremely comfortable being honest about what you are hoping to achieve. I have been to MANY, and I am going to stick with her. As for the salon in general, the other stylists seem equally sassy and friendly, and I saw other great makeovers happen before my eyes. While I recommend Marti most highly because of my experience with her, this salon feels like a win win no matter what in my opinion. From making an appointment, to the relaxing environment, to leaving with great hair, this place is a great find!

I’ve been here for 2 cuts. Once right before my wedding and the second 3 months later when the cut needed a little trimming. Both times Juliette was my stylist and she did a fantastic job. Her price was moderate and matched other places or barbers for a quality cut. She does a great job thinning hair so that when it grows out it will maintain its shape. Very happy with the salon and Juliette’s cut. Will definitely be back to The Hair Upstairs.

It’s that time of year when the sun is shinning and I want to start wearing shorts and dresses. I am very fair skinned and always wish I could have a nice glow but, I am not one to sunbathe. I have done spray tan before by a machine. It turned out okay… I just didn’t feel too confident in myself to get every spot on my body within the amount of time the machine goes on for and I did have a few uneven spots. When I found out that The Hair Upstairs does spray tan I decided to try it out for two reasons:
1. The spray tan they use is organic
2. A lady would be doing the spray tan.
I went in and Joy was the lady who would be doing the tan for me. She is very sweet and was confident that I would not look overly tan and that I would definitely become addicted. She gave me a barrier cream to put on my nails and hair tie for my hair and started spraying. This took about 5 minutes and then I stood to dry for another 5. I only did one coat because I wanted to see how I liked it but, she said some of her clients do a few coats. She told me not to shower for 8 hours then I was done. I’m home now and I look like I just went on a weekend getaway. I’m in love with my tan and I feel like I look very refreshed. I highly recommend trying this out for summer!

This review is specifically for Marti. I have been going to Marti for years and would trust her to do anything with my hair. She knows what would look good with the shape of your face and what color would look good with your skin. She is very friendly and I know that at the end of my session I will walk out the door extremely happy with the results.

I have had a great experience with Juliette at this salon! My hair was 12 different colors and horribly cut at another salon and she was able to not only even the color out but then get it to exactly what I wanted all along. She is also very sweet and has a passion and love for what she does and it shows through in her work. I am so happy to have found this place and always leave feeling great about my hair!

My boyfriend’s regular stylist is Marti. She does a fab job and always makes him look great. Definitely the spot for a cut.

I love this place! It’s super cute and they use Aveda products (which I love). Kristin is my favorite, she always makes my hair look fabulous and I get so many compliments on my color. Worth every penny.

I’ve been coming to The Hair Upstairs for over 3 years — this place is fantastic! All of the stylists are nice and professional and the Aveda products are superb. Marti Bell was referred to me by a coworker and I’m fairly certain that I won’t ever let another person touch my hair. She is wonderful! She’s colored my hair over a dozen times — brunette to blonde and back to brunette again. She’s chopped my hair off and helped me through the awkward «growing out» phase. Now that it’s long again she thins it so my thick hair is manageable. She’s never been pushy about products and is a wealth of knowledge and information — a true master of her craft. All of the women at the salon really know their stuff, they are classy and authentic. I can’t say enough great things about The Hair Upstairs!

I really like this place. I had the owner, Kristen, cut and color my hair. She did a fantastic job. You can tell she’s really talented. Not only is she a great stylist, but it’s an Aveda salon, the prices are good, and it’s in a great town (and only two blocks from where I live). I recommend this salon to all my friends.

This review is specifically for Juliette, who works at this salon.
I recently moved to sierra madre and was looking for a hair stylist for my wedding. I called ahead and made an appointment with Juliette for a trial run. When I went in, I took her a picture of my dress so she knew what I was wearing.
She then adeptly curled, twisted, and pinned my hair into three very different styles, one after the other, and took pictures for me so that I could look at the options and decide which I wanted. Each style she did was really good and I could tell she had lots of experience doing wedding hair. Her prices were also VERY reasonable.
On the day of my wedding she came to my hotel and did my hair as well as my sisters. I had mine half up and half down, and my sister got a really nice updo. We both were very happy with the results. My sister, who has been in at least a dozen weddings, said it was the best updo she has ever had.
Not only was Juliette really good at styling, but she has a calm and sweet personality and was great to have around while preparing for my wedding.
She also does wedding makeup, and will travel to your venue on the day of your event.

I’ve had the same hair stylist for a while. Juliette is a new addition to this salon, but she’s the entire reason I’ve come here. I’m a fan of Juliette but the salon is just your average place, hence the rating.
The space is open, a little modern, and sells products and clothes (God knows why.) I don’t think I’ve ever heard a peep out of any of the other stylists here. I pretty much deal exclusively with my stylist, who does amazing work. The rest could pretty much be paintings on the wall for all I know. I don’t think they offer any services other than hair care, but next time I pop in I think i really will ask why a hair salon would sell clothes. Parking is limited in this town as it is, so be ready to circle the block a few times.
If you go here, I really would recommend Juliette, who is a great stylist.

The staff (at least 2 out of three who were there) are fairly uptight and cliquish. No one is very eager to put the customers at ease and make them feel welcome. One person was stood up by their stylist and none of the others offered a word of help or assistance.
Their compentence may be fair, or maybe even good, I don’t know, but I did not feel comfortable or welcome at this salon.

It isn’t often that a single hair salon can satisfy the needs of two Baby Boomer parents AND their 19-​year-​old daughter, but this one can. In particular, we favor the services of hairdresser extraordinaire Marti, but I’ve seen the work of others there and it, too, is superb. Marti is an artist with hair, whether your tastes are conservative, like mine, or bolder like my wife and daughter’s.