I wish I remembered the name of the guy that helped us, he was really friendly and nice. We spent an hour in the store, but this is only because we were waiting for the new phone to finish backing up. The sales associate who also helped us suggested us to download Plenti, a new app that you earn points from. We went early Sunday morning so we didn’t have to wait at all. If we ever need any other AT&T services, we’ll definitely be coming back here.