I adore this store and it’s employees. I was having issues with my Loft credit card, and the girls behind the counter were so friendly and accommodating. They complimented my clothing choices and recommended accessories to go with them without being pushy. They will have my business for a very long time.
Nats A.
Classificação do local: 2 Fort Worth, TX
Loft is my absolute favorite store. So I decided to check out this loft for the very first time. I was offered a hello when I walked in but as far as customer service goes that was it. I definitely did my share of shopping and had about 10 pieces of clothes in my hands, all 3 of the workers noticed me but did not even bother to take my clothes from me or offer a fitting room. I was stuck holding on it to the whole time till I tried them on. I left feeling like this store did not deserve my money because of the poor customer service. Hopefully management recognizes this soon, because I will be taking my business to another loft.