DoubleTake Consignment Boutique

I’ve been coming here for years and have never once had a bad experience. No snob factor — even though their merchandise is couture. Staff is great at offering advice when asked, but never hovering. It’s also great because you can literally spend 2 hours in there whether you buy something or not — I feel that comfortable in the store. Definitely check it out.

I purchased this «size 6» shoe from Double Take. To my surprise the shoe is size 6 but NARROW. There was no indication in the description that the shoe was 6N, which implies that size 6 would be 6M. I called the store with and left a message, and emailed several times with no response. I simply gave up and will give the shoe away to goodwill. Im more than disappointed that they would not put important information in the description.

My experience at Double Take has been quite positive. I have been there off and on several times, and would probably be there more often if my work was in that direction. I have seldom let the store without a purchase. I have gotten some steals in here and they have a variety of inventory from high end to everyday wear ranging from J. Mclaughlin to Theory to Ralph Lauren. I have purchased clothing, outerwear, shoes and boots (more than i care to admit) and i have always been treated warmly when i enter the store. I find the staff quite helpful and my favorite thing is that little red pen line going through the price because i know i have truly gotten a steal.

Worst experience ever!
The Store manager needs to learn not to be so prejudice and realize that if it weren’t for the consignors she wouldn’t have a business. There should be a sign on the door that reads Short Hills residences only. Store owner is an absolute snob, for someone who is selling worn clothing for a living she should be more down to earth.
I recently went to consign a few items that I had: brand new, never worn with tags type of items. I had 2 Michael Kors dresses with tags that they would not take because they do not carry that particular label of MK (unreal). After all of my items were reviewed, only 3 were «good enough» to consign, the brands consisted of True Religion (these jeans were altered for length at the bottom, but still with tags) Coach, and Juicy Couture.
A week later I receive a call from the SM asking if the jeans had been altered, and I said yes b/​c they were. She said, «well I’m having a hard time finding these, where were they purchased? Do you have a receipt?» So at this point she is insinuating that I have stolen these jeans and proceeds to ask me the same in regards to the juicy couture wallet! She then told me that it would be best if I picked up all of my things.
This store has items with stains on them but my brand new items with tags on them were not good enough for this store owner. It’s terribly sad that people like this still exist.
I can only hope that other consignors will read my post and run in the other direction!

Saw an ad in an «In Touch «magazine for this place — featuring the online store.
Ordered a pair of Dior sunglasses.
There were problems from the start.
It said free shipping. I paid the total invoice. No problem.
I get an email a few days later saying it wasn’t free shipping to Canada.
So I Paypal the shipping charges.
They send me another invoice for the shipping.
I try to contact them numerous times via phone, and email.
They resend the shipping invoice. I once again try to contact them every means possible.
Over a month had now passed.
Finally they get ahold of me and tell me the order has been placed.
When I finally get the sunglasses, I am disappointed to find out that they are not in «like new» condition. The arm is so loose it’s almost falling off.
I don’t even bother trying to send back for a refund.
For a «High End reseller » I got the opposite in customer service and product.
If your going to do some online shopping — stick with eBay.

Horrendous Experience.
Wife bought a pair of Prada sandals for $ 130 that completely disintegrated within a week. The sole fell apart. Will definitely post pics. She wore them twice to the mall. The shop would not refund money and even refused store credit. Sales staff extremely rude. Management has no ethics. Blatant disregard for accountability. Their response was «They didn’t sell the shoes in this condition».
Will never set foot in there again.

I buy and sell at DoubleTake. As a buyer I can pick up both wow pieces (Chanel jacket) and wardrobe workhorses (Theory pants) at a steep discount to retail. As a seller I can turn my closet back into cash. DoubleTake helps me be more thoughtful when shopping at department stores. I can buy more expensive classic pieces knowing that if I keep it in good shape I can sell it in a few seasons.
There are a few comments about sales staff from other reviewers. I find everyone to be very helpful but I am there all the time and have gotten to know them. It’s not a comfortable feeling when you are a first time seller and they are looking over your clothe so carefully. On the flip side I buy their clothe with no worries about stains or rips because I know how careful they are.
Their sale days are fun. There are lines before the door open!

I wish someone had reviewed about their consignment experience before I did business with the Short Hills store. I feel I’m doing a public service by warning you all to take your things elsewhere. I am an experienced consignor — I’ve been using 2 places near my home in Somerset County for years. But, I though given DT’s more exclusive location, some of my higher end items might fetch a better price there, so I gave it a try.
Huge mistake. I just got my check for $ 50 for 3 items: a perfect condition Coach bag sold for $ 52, Brand new $ 240 Diesel jeans sold for $ 43 and they sold a gorgeous $ 100 belt for $ 5!!!
I have never before had a bad experience consigning. Live and learn, but save yourself from getting burned here.

I must admit, I love this store. My wardrobe has been greatly enhanced with some very nice pieces at very good prices. Pre-​shop before their sales and take your chances that the very pretty, never-​out – of-​style Armani Collezioni pants suit will be there when even further reduced in price during the sale. Whoohoo. Rarely find a spot or pull, from tee-​shirt to gowns. Sometimes it is hit or miss, other times I simply cannot from the dressing room bounty of splendid clothes! And the sales staff, always helpful, pleasant and eager to assist.

The sales associates are annoying!!! Why are the associates on my tail from the time I get in and then not leave me alone. I was at the store for about 10 minutes and I was asked over 20 times if I need help. What is it because I was dark skin or was the gay guy hitting on me. Step off!,

Horrible experience!
I’ve been in this shop several times. It’s well kept and clean. However, after my trip this morning, there is no way I will return to this particular DoubleTake location ever again. After I entered, I headed straight toward the Burberry rack and looked at a trenchcoat. I then turned to my brother and mother and said, «I think this trench is fake.» One sales associate heard me and rudely replied, «It’s not fake. Do YOU work at Burberry?» She then proceeded to walk to the back of the store and bitch about me. Talk about unprofessional. First, if I was wrong, I’d gladly own up to it. Second, this crazy sales associate obviously doesn’t work for Burberry either. I don’t have to work for a brand to be able to tell if something is real or not. After that, I just left the store. I wish I had called the sales associate out for her disrespect or at least talked to the manager. All I remember is that the sales associate had long, straight brown hair and an abundant amount of forehead wrinkles for someone who couldn’t be older than 35. If anyone from DoubleTake Short Hills reads this review, please fire this idiot sales associate! DoubleTake deserves better than this shitty employee.

Ok – first the good part. I’ve found incredible pieces at this place. Manolo Blahniks, Prada and Gucci suits and a Furla bag that was the envy of all who surveyed — all at less than what I’d pay for rent. Which, if you know about buying those things for the real price is a damn good deal.
The bad part — a few years ago, they disolved the online store through which I purchased all of those pieces, leaving only the bricks and mortar location. That’s in New Jersey, which has put quite a damper on my purchasing power over the years. Not surprisingly, I’ve not been able to muster the energy to trek to Short Hills… not even for Jimmy Choo.
I might be more enticed to head out there if I could actually get a straight answer from the women who work there as to whether they have anything worth the car rental/​bus fare/​travel time. The last few times I’ve called they’ve been wholly unhelpful and, at times, downright surly.
That said, if you’re taking a turn on the turkpikes of Jersey and find yourself near Short Hills stop by and pick up a Prada… or Marc… or Balenciaga. Just know that I’m going to be really jealous.