Exxon Service Station

Thrilled with the service today. Went in for a tire repair, they got me in right away, even with a garage full of cars (must be a testament to their quality of service) and was in and out in just a half hour. Excellent customer service, friendly, helpful. A stellar review is the least I can do. Highly recommend.

The gas station doesn’t maintain the receipt printers, which forces customers to go inside.
I’ve given feedback multiple times. Clearly it’s not important to management.
I haven’t used the service and repair.
The car wash is very good.

I had three oil changes and a tire rotation done here within the past year because I had pre-​paid coupons. From the third visit (7÷12÷15) there doesn’t seem to be any problems, but from the earlier visits I had oil dripping from my car because they did not tighten the bolt enough, and my wheels were wobbly because those bolts weren’t tightened properly. If they are not getting basic things like that right, I would not trust them with my car.

The Good: They got the work done (, an oil change,) and even gave me the lower price, I was quoted over the phone, even though that price was less than the coupon price I had. You get a free drink when waiting for your car to be worked on.
The Bad: The WIFI, in the waiting room, was broken and not steps were taken to fix it.
The Ugly: The waiting room is terribly small, dirt, cluttered with boxes and right near the bathrooms. The ‘gentlemen’ waiting there with me was watching a four letter word laced show on his tablet blissfully ignorant of normal social mores and the existence of the new, space age invention, known as ‘head phones’. (I cannot really blame Exxon for this last thing, thus the 4 stars for my review, but it helpful to know that their clientele are not the country club set.)

I got a 17 dollar oil change here before the winter set in, service was awesome, people were great. They even fed me and game me some pop while I waited. Really nice people, great place. Will most certainly be back.

I brought my 2006 Chevy here to get my brakes looked at because I had heard something that was not right. After inspection, they told me I desperately needed front and rear brake pads and rotors, etc… The bill would be around $ 1,000.00 dollars, but since the guy wanted to get me the best deal, he told me he had a coupon that he could give me that would knock about $ 100.00 off. I told them I would think about it and be back, but they warned me, don’t drive it to much or it would get worse and more expensive. I brought it to a local Chevy dealer in the area, they told me I only needed my rotors spun and I would be back on the road in no time. I got the bill, it was about $ 900.00 less than Exxon quoted me!!! I have to say the only thing that these people are good at is ripping people off, I mean if they were expert mechanics, they surely would have known that I did not need all that work done! It has been about 6 months and my brakes and car is doing just fine.