Rich’s Car Corner

Cars are very overpriced and falling apart. We wanted to take one car for a test drive but the battery was dead. They had to jump it first. It was prices quite high with obvious signs of damage. Car could still be good (at a lower price) so we still wanted to check it out. The inside was not clean, with hair and stains all over the seat, also smelled terrible. Weren’t impressed after taking it for a spin. Tried a second car and decided that it probably was not the best place to purchase a car.
I think that someone could probably find a decent car here if they took their time and did a lot of research on the car. I wouldn’t trust that after you purchase you would find yourself problem free. I think if you can get a good price, know exactly what you are buying and be prepared to invest anywhere from $ 500‑1500 in after purchase care you would probably be happy with your purchase.
These independent dealerships are risky and overpriced. You absolutely must do your research, be prepared to haggle and expect to invest additional money after you drive off the lot with your new purchase.

This place is filled with your typical ‘used car salesmen’… Nice enough when you’re looking, then turn into scam artists. I bought a car here 3 months ago, drove it 50 miles home, and then it started acting up that same day! Multiple calls to them and they told me I could drive it all the way back for them to charge me to fix it! Long story short, in the 3 months I’ve owned it I’ve only been able to drive it for one month, I’m out $ 3000 for mechanic bills and I haven’t even scratched the surface. The Nissan dealership working on my car found a valve that Richs Car Corner GLUED together! I’m starting a second job today to try to help pay for this. Filed a complaint to the BBB with no resolution :(wish I would’ve checked Unilocal before I set foot in this place! Next step is the Attorney general.

I have bought two cars from here and each time it was a good experience and a good car (so far). They do not have pushy sales people who chase you down as soon as you pull in, which I appreciate. They care about their reputation and the quality of vehicles they sell.

Overall, a long saga with car I bought but they actually in the end took care of the issues.

I love this car lot! Glen is awesome and works with you to get you into a vehicle you want. I have. Purchased 2 vehicles from here and about to purchase another. Never had any problems with my vehicles and always great customer service. Ive recommended family to go there as well and still no problems :)

I don’t think this place even deserves a ONE star. A friend just bought a car (way overpriced), and the car stopped working after 10 hours and won’t start. I did call on my friend’s behalf to see if they can change the car or give the money back, which they refused. Court visit coming soon.

I didn’t even get the chance to buy a car from here when I called to ask about cars I saw online Shawn was so rude hung up on me twice. I have never had anyone in a customer service sales position speak to me the way he did. I would never recommend them and I’m going to tell everyone that I know to never go there. Customer service is key when you are working with people and its clear this place has none!

Our experience buying a car here was not great, but neither was it terrible. In fact, it was pretty much what I expected from a «used car dealer».
We found a used Honda CR-​V online and went to see it. The test drive went well and we paid cash. The final bill was more than expected but that was mostly sales tax. The salesman, Ron, was pleasant and polite though not in the least inclined to haggle. After we had purchased the car and driven away, we discovered it had no jack or tire tools. We called and Ron assured us he would give us one. And he did. We did take the precaution of purchasing the warranty.
We continue to be happy with our purchase despite the ongoing discovery of minor issues, really to be expected with a 16 year old vehicle.

I think if I were to buy another vehicle, I wouldn’t come here. I bought a truck here and traded in my old car.
I got $ 500 for my old car because it had a salvaged title, which didn’t surprise me because I bought it through a private party. But when I was looking up cars on craigslist, I actually found my old car. Surprise, it has a clear title now. Doesn’t mention how the mileage is broke at 156k either.
After I bought my truck, my check engine light popped up. Luckily it’s nothing major. Just a fuel injector. The first 3 cars I test drove though had check engine lights on. Just no.

My adult son and I would give this place no stars if possible. After taking the car he was interested in to our mechanic of 15yrs (whom I consider family and trust completely), we returned to make an offer based on a list of $ 2500 in necessary repairs. At this offer, Shaun (sp?) began trying to bully us into paying full price, including leaning into me to tell me to stop interrupting him while he’s trying to make a point, and using circular logic to insist we were just trying to get the car for half the asking price, which «just doesn’t fly here!»
He could have just made a counter offer, or even said the price was not that flexible, etc, but instead he’s getting the whole lot written up on Unilocal for being hostile about how right he was.

I read the reviews prior to visiting the dealer yesterday. I would have to agree the service lacks, significantly. A bunch of guys were just standing around with their hands in their pockets shooting the breeze. After about ten minutes of walking around and past them twice, one guys asks if I needed help. I explained I had spoken to Glen on the phone twice last week. He said he would go get him. Glen never showed up and neither did the guy seeking him out. That’s too bad, I was on the lot with my 4 year old for at least ½ hour.
Their customer service skills need work.

Phone ethicate and customer serivice sucks. It was quick and easy decision not to conduct a busness with them and go elswhere.

I came here and bought a car straight out cash it out and it seemed fine! 3 months later someone hit me totaled car I went back to riches car corner again I had a trade-​in for $ 2000 of $ 500 check and my mom also had a check for $ 4000 I picked out a 2000 4 door Honda black The first day I drove it everything seem very fine I was really excited about getting it The next day all the maintenance light came on all the check engine light came on I then went there and ask them what’s going on and this guy was a heavyset guy then told me to take a bus when I had appointment at Claire’s transmission to do a reading on the car and the guy Clint was so rude I was shocked in tears and then after that I had someone call Clarise transmission do some readings on it and found out there was a transmission issue then we went back to pay off the car because we thought that we could fix the car it was something going to be minor Then then the guy basically told my mom to come in with the check of 4900 he rejected the total payment As if we were paying it off them he straight repo the car and refused to return the $ 500 check from my fiancé’s father which he still fighting for then Clint called the cops on me I came in there to say these lights are on I have a problem with it i’m telling you from experience I would not go there these people are ridiculous they’re there. Fraudulent the cops when they came to my house said they’ve had several complaints on them being fraudulent and my fiancé’s dad still fighting to get his $ 500 which they already cashed
After taking back after I filled the tank up in the car washed it and wash it because it we have paperwork sign saying it was my car please take my advice when I say watch your back if you go here I’ve also heard that they put kill switches in the car is that if you miss a payment of the kill switch would trim car off if u miss a payment ! Don’t go here ! Word of mouth I demanded the owner name and. number he wouldn’t give it to me this p.0.s. Name Clint email me if u need Amy further info I promise you. U will regret going !
. Email me my heart is broken I have. Never been treated this bad especially after buying a car and coming back and paying it off same day 3 month prior. Rich car Conor sucks he actually lied to, cops and said I would kill him whattttttt? are u kidding I’m mother of 4 children the cop didn’t Believe him Don’t go to, this place !!! I wish I could put no stars they are the worst car place I been too

We bought two cars from Glenn at Rich’s Car Corner and they really went way out of their way to make sure that we were satisfied. Their commitment to customer satisfaction was as much as we could possibly expect from any business. Glenn went way out of his way to help us and we are forever grateful to him! THANKS GLENN! Thanks for putting our daughter on the road :)

DON’T DO IT!!! The worst car dealership in the world!!!
We purchase a car from Ron (who was helpful on the day). My husband got a new job that he had to commute to so we were really pressed for time in selecting a vehicle.
Long story short Rich’s Car Corner sold us an absolute lemon. Their only response has been that the know ‘they are on the right side of the law’. We launched an investigation through Angies LIst and the only thing they offered to do was to see how much it would cost to get fixed (knowing they had already done that and they couldn’t fix it!).
The level of customer car and service has been atrocious. AND DO NOT buy the warranty. It is good for nothing except maybe the drive train. It does not cover the coolant system, radiator nothing.
There are many other affordable car dealerships that won’t rob you blind. If you are considering Rich’s Car Corner — think again. We are $ 6k in the hole thanks to them with a car that won’t run and can’t be fixed!

Sigh, most of these reviews are pretty accurate.
I’ll start by saying the dealers were nice enough to let me come get the vehicle and keep it overnight to bring it to my mechanic the next day. That’s about the extent of the pleasantness.
I drove an hour and a half twice in two days (in 90+ degree weather, without air conditioning…) to see the car I wanted.
The first guy I talked to on the phone said it was no problem and he would toss me the keys as soon as I got there. When I began to ask questions about the vehicle, said man seemed inconvenienced and irritated. I assumed this person could pull up a fact sheet on their computer to let me know more before I made the trip and paid my mechanic to look at it, but apparently I was wrong.
I arrived a few hours after my call. The lot was hard to get into — strange location and cramped spaces. When I went into the creepy building, there were a couple men on their phones. No place for visitors to sit. One must awkwardly approach this mans desk which looks like it is up on a lift. Honestly at this point I miss the other dealerships which at least have seats and salesmen who greet you…
Again my arrival seems like an inconvenience. One man looks at me and puts his phone on hold, asks what I want, and I get the keys to the car for my test drive. Still, he does not smile, or shake my hand, or really seem to want to acknowledge my existence any more than that. So I leave with the car, feeling ill about the situation, but feeling helpless since I had already made the long drive.
Next day my mechanics check it out. There’s a couple of internal things; would probably cost me about $ 200 to fix. No biggie. However, there are lots of cosmetic problems. Dents here and there, pieces of plastic that have been broken and pushed back into place. I would call it «good» condition, but not excellent and honestly not what I had hoped for. Buying this as my first «New/​Used» car would not be worth it unless I felt like I was getting a good deal.
I go back next day and get the same treatment. No greetings, no hellos or head nods… I get the same dull stare. I had to be the one to engage in conversation, seriously.
I tried to give what I thought was a fair price based on the blue book price, and what my mechanic said, and what various other websites/​people said.
We’re not even in the same ballpark. I’ll get your old car out, he said.
Seriously? After all that effort you’re just going to let me go?
You’re going to try to make me beg you to even negotiate?
Tired, and wanting the car, I try again, mentioning that I have cash. Right here, right now, and yes I can go up a little. That seemed to be the only thing that made his ears perk up.
He walked away and called his boss.
Boss said no, he said. He would go down around 300, but that is it. When fees and taxes were applied, a 300 decrease would look like nothing. I needed a 1500 decrease, which I thought a car dealership could do, especially one that advertises it could «Save you money!»
I asked if we were even considering my trade-​in. He asked what I would need on my trade in, and while I paused for a second to think, he interrupted with a, «Eh, it wouldn’t make any difference anyway.»
I don’t have any more to give, so he basically sent me on my way. Door in face, door in face, door in face.
I begged my parents on the phone before pulling out of the lot, and they agreed that they could go up 500. This would mean the dealer only taking 1k off of his internet price.
No, can’t do it he said. Boss said he wouldn’t take any more off, he said.
He didn’t even bother calling back with the counter offer to his boss.
I feel like that would have been reasonable, especially since I put $ 100 into the car just for inspection, plus took several hours out of both of my weekend days to look into buying the car. I really put in a lot of effort, and honestly would have scrounged up more money if this place was any better than it was.
Not worth it, and if your dream car falls into their clutches my advice would be:
1) Make sure the car isn’t somewhere else first, because some kinder salespeople would probably be worth it.
2) If 1 isn’t possible, make sure you have the money they’re asking for, plus probably 500‑1500 more for taxes and fees.
3) If you want any negotiation, you should probably be an older man who is substantially large and obnoxious, because I personally did not seem to get their attention.
Bottom line: I felt their ploy was to be standoffish and intimidating to me, which does not make me want to shell out cash. I felt uncomfortable and of no value to them. I’m happy to spend my money elsewhere.

BUYERS BEWARE!!! This place is full of scum bags. Don’t listen to anything they claim. I bought a car Christmas Eve of this last year as a gift for my wife. The car has barely been drove because it has been in multiple mechanic shops since we got back home. Found out today that the car needs a new transmission among other things. The cost of the repairs are going to be over $ 5000. I called them to try to come to a solution, but they told me they won’t do anything.
They knew that the car had issues. It took them 20 minutes to bring the car to the lot. I asked them today why it took so long to get the car to the lot. They said they had to get it from a holding lot. Guess where the holding lot is… ACROSS the street. Now that’s fishy!
They obviously did this on purpose so the car was heated up. One of the issues I’m having with the car is that it won’t move worth beans when it’s cold. If I would have test drove this car when it was cold I would have never bought it.
They told me if I want a resolution to the issue it will have to be done 3^rd party. Lovely business practices.
I wish I would have read the Unilocal reviews before I went here.
Save your self the hassle and money. Buy a car some where else!
I wanted to update my review because I noticed a couple stabs from other reviews on my experience. First off I would like to say that I read the contract from this company in full. I am aware of what contracts contain buying a used car. I help a close friend occasionally at his used dealer ship. What I do have an issue with is knowingly selling a car with a problem. Which is illegal. This is exactly what happened in my situation. It ended up costing me $ 4,840 dollars to fix the car they knowingly sold me with a transmission problem. I have the receipt to prove it. The warranty they offered me was extensively priced. Not just $ 300… Get a clue! Buy at your own risk.

When I found my 2004 Civic for sale online, I’d never heard of this place, and for once I forgot to check Unilocal reviews before I went there. If I had, I probably would not have gone there. And, all things considered, I would be sad that I missed out on this car.
I emailed the dealership asking about financing, since I was making a large down payment (almost half the car’s asking price of $ 6500). Glen told me to fill out a credit application and said that even though my credit score is crappy, they’d find financing for me. The lender (Acme Financing) actually called me back before Glen did and talked with me for about 20 minutes. He said I was approved for financing but informed me that the interest was very high (29%). However, since I’m planning on paying it off within the next month, that wasn’t so much of a concern to me. The lender was honest and up front with me, assuring me that Rich’s was a real dealer and not a shady person out to steal my money. He recommended that I test drive other cars too, to make sure I had the right one. It was ultimately the dealer’s advice and reassurances that led me to agree to a test drive at Rich’s.
After hearing that I didn’t currently have a car, Glen had one of the guys there drive the Civic to my home in West Seattle (from Shoreline) so I could test drive it back to the dealership. I liked the way it drove, but remembering the dealer’s advice, I looked around at other cars around the same price range. I asked about one in particular and found another one. Glen told me that both of those cars were salvage titles, which I would not have known, so I steered clear of them. I decided to go with the Civic, so I requested the Carfax report and asked questions about the condition of the car and anything that might be wrong with it. Glen answered my questions to the best of his ability, I have no doubt, but of course it’s impossible for a dealer to know the complete history of a car or to predict what might go wrong with it.
Since I ditched my old car after the timing belt snapped and did a lot of damage, I asked Glen whether the Civic’s timing belt had ever been changed. He immediately had his mechanic look at it and informed me that it looked like it hadn’t been changed. He offered to have it changed for $ 100, which is about a quarter of the cost I’d have paid at another mechanic shop with parts and labor. (I know this because I had looked it up earlier.) I agreed and made sure that I got the price and the labor agreement in writing. I also got the warranty package, knowing that it was possible that something could go wrong soon after I bought it and – I’ll stress this – that once I drove it off the lot, the dealer was not legally responsible for any repairs.
The timing belt wasn’t going to be ready until Monday (it was Friday), so Glen sent me home with a free loaner. When I got back to West Seattle, the loaner car had a weird issue. I called Glen and told him about it, and he actually sent someone BACK to West Seattle during rush hour traffic to bring me an entirely new car. I have to say, that’s excellent service.
I’ve seen several reviews of this place where people have complained that something went wrong shortly after buying the car. My best advice is to do your research and know what you’re getting into. I knew from unfortunate first-​hand experience that, because the Civic had 111k miles on it, it needed a new timing belt pronto. I asked informed questions. I got things in writing. I read the paperwork, which explicitly states that the dealership was not responsible for anything that went wrong after the car left the lot. This is not a new or shocking thing; I bought a ten-​year-​old used car. That’s why I got the service agreement. It was $ 265 extra, which, considering I was dropping $ 6500 already, was not that big a deal. In short: be an informed buyer, and don’t blame it on the dealer if something goes wrong with your older used car in short order. That’s what the service agreement is for.
Now for the one semi-​big negative. They changed the timing belt. It was cheap. Awesome. I’ve driven the car for about three weeks. Within the last week, I’ve noticed one of the belts has been squealing. I suspect that when they changed the timing belt, they overtightened it or something else is a little loose in there. I’m a little pissed about that, but since I bought the service agreement, I’m going to take it to my own mechanic and have it fixed.
Overall, I’m satisfied with my experience here. Bob, the guy from the financing company, was wonderful. Glen was a good, low-​pressure salesman who answered my questions honestly. They were very good to me about coming all the way to West Seattle, first for the test drive and then the issue with the loaner. I’m irritated about the belt issue, but c’est la vie. My best advice to anyone buying a car anywhere is, be a smart, cautious buyer. Ask questions. Get things in writing. Get a service agreement!

I actually found my car on the internet — it was my dream car, and I knew what to look for. The car test drove perfectly, and everything was in great shape. Our salesperson was congenial, but really didn’t have much of a sense of humor. We were fortunate in having a great car as a trade-​in, but I think their customer service skills leave something to be desired. We probably would never have shopped here if they didn’t have the exact car I was looking for.
I love my car, and the deal was good, but I still left with a funky taste in my mouth after buying from these guys. I gave them 3 stars because I love my car, and the deal was quick and painless.

This place is absolutely dishonest. I saw a Volvo S70 there and called about it. The sales person tells me there was a huge accident and damaged the entire front row of cars… but here’s the issue… I live a few houses down from them and the same cars there from last week were there this week.
I entertained myself and went in looking at that same Volvo S70 and asked if had ever been involved in an accident. Sales person says it hasn’t and I told him I was the one who called and was told different. Guy said I must have called their competitor.
Needless to say, I saw a bunch of cars in the chop shop back there being assembled. Many looked like they were in rough shape.
Don’t buy a car from this place because it’s you’ll pay for it big time.