Bright 32 Family Dentistry

Does not offer in house whitening, Staff will not help find a dentist that does. The staff will put you on hold for extended period, then suggest you «Call Around…»

I was very impressed with this office. The staff were extremely professional and friendly. The dr was very informative and thorough. I truly enjoyed my visit.

As the one star shows I am not happy at all with how my experience was. My problem is with the front desk, the office managers and the staff that deals with the Insurance company. I went to them and they called to find out my benefits. They told me that the insurance will cover my teeth cleaning. Not. I found that out when the insurance sent me a letter that they are no covering it. If they would not have misinformed me I would not have done the $ 600 procedure. I went to the office and showed them the letter. Only at this point they actually informed me of the fact that the insurance does not always pay. They told me that they will refile again with the insurance and they will let me know what it happening. I did not hear from them until I got a statement in the mail saying that my account is 90 days overdue. I went to them and they said that it was a mistake, the computer generated it and they did not pay attention. I was told I will not receive any more statements until they get an answer from the Insurance and that they will call me when that happens. Half a year later out of the blue I get a Notice that I am being sent to Collections. That I need to pay my bill in full and to contact the office immediately. They only allowed me 2 business days to deal with this ordeal. Totally unethical. When I finally went to talk with them, the new manager said that she did not know what is happening with my account and she sent the notice. Being sent to collections is not a thing to be taken lightly. She stopped it from going to collections just in the nick of time. And she refiled again. One year later I still don’t know what is happening. Very frustrating. And this manager is a very rude and condescending woman when she is addressing this problem. I do not have anything bad to say about the doctor and the assistants, but this ordeal made for a very unpleasant experience

I originally chose to try this place out because of Michael Kitsis’ reviews on this website, and I’m extremely glad I did. This dentist office completely exceeds any other one I’ve ever been too, not only with customer service and humanity during the actual dentistry, but also because of the technology that they use here. You get to do paperwork on their computer, they take actual pictures of you and your teeth, and their x-​ray gets precision I’ve never seen before. I can actually tell what I’m looking at with their x-​ray pictures, and if I didn’t they explained it to me in a way that was really easy to understand. Everything they did and looked at in my teeth, they involved me in, and let me know exactly what was going on, which was very different from a lot of dentists I’ve been to, where you actually have to ask them questions about what different things are for.
Michael himself was a very nice dentist, and seemed to really know what he was doing. He’s someone I really feel like I can trust my teeth with. The assistant, Michelle, was also really kind, and also really knew a lot about teeth.
This is a place I will definitely continue to go to while I live in the area (not to mention a dentist I won’t have to dread as much as my next appointment gets closer).

A co-​worker recommended Dr. Kitsis at Bright32, and I am happy with the experiences that I have had there so far. After my first cleaning, my teeth felt and looked the cleanest that I can remember. The hygenist managed to remove stains that had been on my teeth for years. Plus I got a hand/​skin softening treatment while I got my cleaning. I would recommend this dentist to others as well.

I just had my first appointment at Bright 32 today. I had a teeth cleaning and an exam.
I was very impressed with how fast, efficient and high tech the place is!
When i got there the staff was friendly. They greeted me and directed me to fill out «forms»… Everything I filled out was done on a computer. I was impressed.
I had my teeth cleaned by Anna, who paraffin wax treated my hands as she cleaned my teeth. Again, everything was computer done and instant. As she took my X-​rays they instantly came up on the computer (none of the awkward waiting by yourself in the room until they return with X-​rays).
Then I had my exam with the dentist. He took pictures of my teeth. I have never had this done before. They were uploaded instantly and I was able to see and follow along with the dentist as he explained things to me.
Great experience. Awesome little goodie bag. Found my new dentist.

Have you ever heard of a painless root canal?
Me either, until I met Dr. Kitsis!
The entire experience was great, but the above says it all. I didn’t even feel the Novocaine shot, and had absolutely no pain or discomfort once the feeling came back later that day.
Unbelievable.
Also, my wife had a cleaning, and was really happy with the results, I’ll get one soon.
Definitely a great experience…