STS Tire & Auto Centers

Hmmm, guess I was mistaken — turns out the power steering is still leaking — it’s not an engine seal after all. Not a problem — it only took me one visit to realize I should go somewhere else in the future.

Wow! This was a great experience. Honestly. From the minute I walked in, I was treated in a courteous, professional manner, by a friendly, knowledgable manager. I explained that I had a vibration and the car pulled to the right. I know I was in need of brakes. It turns out that one of my tires, I purchased elsewhere, was badly damaged. After I was actually shown the damaged tire, (so glad I came in when I did), everything on my car was checked out! I was kept informed and I was asked permission for every part of the service performed. I had brakes, an oil change, tires and they noticed a brake light was out and fixed it. I didn’t even realize it was out! Saved me a ticket, I’m sure. They inspected my car and really made sure I was comfortable and informed (about the repairs and the cost) every step of the way. The waiting area is clean, complete with coffee, tea, and a water cooler. Even the outside area was inviting. Not a mess like other places I have gone too. (not anymore, I’ll only come here from now on). To me, that matters, since I think if the outside area is unkempt, it shows a disregard for the customers! Not here! I couldn’t be happier with STS in Shirley! When I drove off their lot, it felt like I was driving a different car! And I wasn’t driving to the poor house! I“m coming back next week with my other car! Thank you to the incredible manager Mark and fantastic mechanics at STS, on William Floyd Parkway in Shirley! Finally, complete car service without the fear of being ripped off! Never met these people before and don’t usually write reviews either, but this place really deserved my time!

I trust the staff here and the manager knows how to make his regulars feel very appreciated.