Arooga’s

I’ve been to this establishment at least 5 – 6 times in the past and was always really confused on why they had such a low rating on here. I’ve typically been there for lunch or early dinner during the weekend, so service was fast and the food was good. I’ve actually had some incredible service here during lunch time and early dinner hours.
Well I finally discovered the reason behind the low rating. If you go there while it’s very busy, you’re going to get very poor service from the wait staff. I went here at dinner time on a Friday and experienced some extremely poor service. Thankfully we thought to call ahead since the wait was about 45 minutes. We got there about 40 minutes after calling and still waited about 15 more minutes, which wasn’t too bad.
Our waitress seemed pretty nice, but she was very slow to get to us. She was also pretty slow to get us drinks. The three of us ordered and our food took a little longer to get out to us, which was expected, so that didn’t upset us at all. I ordered the mozzarella triangles and potato soup, and both of my friends ordered strombolli. Kitchen staff handed us the food and we dug in.
After my first mozzarella triangle, I noticed that I wasn’t brought a spoon for my soup. I didn’t worry about this much because I figured I’d ask the waitress once she comes over to check on us. Unfortunately, it took her forever to ask how we were doing after we got our food. At this point everyone had finished their drinks and I had finished my triangles. We asked for refills and I asked for a spoon. She was slow to bring back drinks and never brought a spoon.
I reminded her about the spoon when she brought the drinks. My two friends asked for two more cups of this special holiday sauce that they had. We watched the waitress walk away to other tables. Finally she must have talked to kitchen staff about the sauce, because a guy from the kitchen came out with some sauce for our table. When he got to our table, I explained to him about the spoon and that the waitress still hadn’t gotten me one. He came back within 20 seconds with a spoon. I thanked him endlessly.
Since it was potato soup and had the cheese layer on top, it thankfully still had some warmth. Although I was completely iratated with the fact that our waitress never got me a spoon after 40 minutes and repeatedly asking. She also must have completely forgotten about it or noticed that I somehow acquired a spoon because she never tried to give me one personally.
I was completely appalled at the slow and thoughtless service from this waitress that I will never go back here while they are busy. I highly suggest that you go somewhere else if you do get to this establishment and find them to be very busy. If you have to wait 25 minutes or more, then leave.
I also recommend that you not use their handheld terminals to pay your bill. Two out of our three transactions failed and had to be reversed and attempted again. This resulted in two pending charges on my card and the one pending refund. I wasn’t very impressed with that. Ask that they manually run your card until they get their handhelds fixed.

Okay, so I was in the mood for ribs. I call the order in asks right off, get told there’s an additional charge for that. Not delivery, just to go. Don’t remember that last time.
So, go there and spend my $ 26.05 plus tip. Joy. I don’t like eating in a bar, and it’s a sports bar/​restaurant. Too industrial for me.
Anyway, guy goes through contents. Okay. I get home, there’s no napkins, etc. and lo, when I go to eat it, the fries are just nasty. Chewy. Not so good. Ribs were, okay. Was just disappointing.
I had a hamburger before and it was okay. Not that much money okay though. The Amish pirogies were good though.
So anyway, will I go back? I don’t know. I am not real hip on cutesy «pub» food. It’s expensive and the take out fee cheesed me. A lot. Not like the girl on the phone made that better… I almost said «never mind.» The food wss okay with the fries sucking. Chewy and kind of doughy. 2 stars. Don’t really know if I’ll go back.

My girlfriend and I went there after a matinée. We wanted a more economical dinner, so instead of CJ’s we opted for Arooga’s. I had been there once for a beer but she had been two other times and was not impressed. The service itself was good, but the quality of food compared to what it cost left us with a very bad taste in our mouth. We ordered the amish perogies (basically fried mashed potatoes with a side of weird runny thousand island dipping sauce for almost $ 10) and fajitas (although we ordered two different types neither of us could tell a difference between the mediocre two). $ 50 plus tip for two (without alcohol!) in our opinion is way to much for a sport’s bar to charge. I’m not sure how the restaurant expects to stay in business in that type of town, with that *meh* food, charging the prices they do.
We will not be returning.

My sister and I came for lunch on a Sunday. I ordered a Hard Cider and we both ordered sodas. While my sister looked over the beer menu she asked the waitress if she would mind grabbing the other drinks while she decided. Our waitress was pleasant and went for our drinks. She came back with my cider only. My sister decided on a drink and then we finally got her beer and our sodas at the same time.
This entire process took about 10 – 15 minutes and during this time we were not offered menus. After we had our drinks the waitress asked «oh, are you eating today too?» It seemed odd to me that she wouldn’t have started by giving us menus when we sat down.
We came in for wings but were never told they have a wing special Sunday’s until after we pieced our order together from the regular menu.
We split our wing orders up in order to try four different sauces (which wasn’t a problem at all) but the sauces were just so-​so. There is an Old Bay Buffalo that was good but overloaded with Old Bay (usually I can’t get enough of the stuff).
We also ordered fried pickles and the pickles slid out of the breading every time.
I would probably come here again, but the waitress seemed a bit spacey and the service was slow and confusing for being only one of three tables there at the time.

We’ve been here at least 6 times. We have never had our order come back correctly and we don’t order anything crazy. The wait staff (that we’ve experienced) are spacey teenagers who just don’t care. Why do we go back? I love wings and there are not very many options out this way.

Service is incredibly slow… The bartenders spend most of their time in the back room and rarely get to your empty drink even when you flag them down. Literally 6 people sitting at this enormous bar and I’ve waited 15 minutes with out a sign of attention. Feels like a chore for the bar tender to make anything. Only had 2 drinks in the 2 hours that I’ve been here. This isn’t the first time this has happened.
*It has now been 30 minutes of my empty drink sitting on the table waiting for a check. This is ridiculous. There are plenty of other bars in the area

Love the array of food items the have to offer, but this establishment is very inconsistent on a number of levels. Form apathetic hosts, to waitresses who don’t know the menu (Louisiana Garlic is a sauce, and you do in fact get to chose how spicy it is. And no, it’s not a double dip) These are the things which need to be improved upon. Other than that, it’s a great place for college kids to go, as long as they have some extra money lying around (kind of pricey).

Too many TVs to focus on. General American food although their cheddar potato soup is awesome! The other food (wings, fries) was so-​so. Kind of pricey but this seems to be the shiny new toy in town at the moment. Not good for large groups. Staff were friendly but way chatty with one another.

The food was ok, but the atmosphere isn’t all that great. My order was screwed up, it was crowded and the wait staff wasn’t that attentive. Not very good for large groups. We will probably not be going back. It’s a shame, Shippensburg needs some good restaurants and we don’t really have any. I would like to see a good Mexican Restaurant here, but for right now we need to settle for what we got.

Although it didn’t take long to get our food, it was mediocre. We ordered wings (kangarooga and almost everything) seafood nachos, and a cheesesteak. The sauce wasn’t as hot as we thought it was going to be. The seafood nachos were burnt and I felt that it was mostly chips and light on the toppings. I have had better seafood nachos. Service was wonderful. Everyone was super friendly. I’d probably come back just to drink since beer was cheap :D 2.50 for a pint of cold snap! Oh and maybe try a different flavor for the wings.

I have been there 3 times and have never came away disappointed. All times there was a line at the door and twice we got immediate seats at the bar. Once we found only two seats empty which we took and within 5 min. waiter was carrying two chairs around the bar, getting people to move and had us all seated. Service was fantastic and food was outstanding. This place is a definite keeper

I don’t know which is worse – the service or the food – as they were both equally bad. Sitting at the bar in the early afternoon, I was the only person there yet the kids minding the place were more interested in their phones than they were taking my order. The menu held little appeal, especially since the sports bar bragged about serving Kobe Wagyu beef burgers. The beef may be Wagyu trim from Australia, but it certainly isn’t from the Kobe Prefecture in Japan, but hey, what do college students know! To be on the safe side, I ordered wings. They were supposed to be Garlic and Parmesan but they weren’t even wings… just pathetic tiny little drumsticks with a morsel of meat and a mouthful of gristle doused in what appeared to be a goopy, oily, cheap Caesar salad dressing that had separated after being overheated in the microwave. There was twice the weight of sauce as there was meat and I couldn’t detect even the slightest hint of garlic. When I finally got someone’s attention off their cell phone long enough to ask for the check, the young girl asked how I liked my wings. I told her they weren’t wings, but legs to which she replied, «Oh yeah, we mix them sometimes. Next time you come in just ask for wings only.» Sweetie, there won’t be a «next time»…

Well (and before I get beat up about this I KNOW they just opened) so we were told that it was going to be 35 — 45 minutes for a table. We found seats at the bar. Took about 5 minutes for a server to notice us I ordered a draft and it came pretty quickly. It was about an hour and 10 minutes before our buzzer went off. Got to the table which looking back on it we should have just stayed at the bar as the table was right behind the U snapped bar. We ordered our food and it seems a little long for it to come and YES I understand they just opened. My girlfriends burger came out and it was closer to well done than medium as she ordered it. Our server and the GM both offered to replace it but she declined. Yes we will probably go back… maybe give them a month or 2 to get it together. They have 100 tv’s and the draft I had was very cold my meal was pretty good.