Shingle Springs Honda

Absolutely loved working with Honda! I’ve had 2 cars with them and haven’t had a bad thing to say about it! They worked with me in every way and are so friendly! Chelsea and Sherri listened to my wants and got me more then I expected! Thank you Honda for being so great to me and making sure I get a safe car for me and my kids!

I had no intentions of buying a car especially from a dealership my daughter worked but once I test drove a Honda Civic I was impressed with the features of the car. Less than a week later I was driving off in my new 2016 Honda Civic. The purchase was painless and the staff was awesome. Service was great too, there was an update on my computer system for my Auto Android system. I would recommend Shingle Springs Honda and I couldn’t be happier being a Honda family member! Go see them and ask for Chelsea she will make your purchase fun and painless :-)

Had a Honda fit for four years… haha…We decided to trade up to a 2016 Civic lx. For us its a Rolls royce. Love it so far. Good trade in. Love the car!

I did not buy my Honda here but I have taken it in for service twice. The staff is always friendly and helpful, specifically Randy!

My fiancé and I bought a car here back in November. The week we bought it the power steering pump went out. Since we bought the car as is we assumed that meant nothing could be fixed on it by the dealer without paying hundreds of dollars to have them fix it. So we had it fixed. We then took the car to a car sales man friend of ours to have it checked out in case we decided to sell it, not only did we find out we over paid for this car, we also found the hood was a different paint level than the rest of the car, which was not told to us. Also in this experience talking with their «friendly» staff we had rude service and were talked to as though we were children who did something wrong. Even while we were buying the car a sales rep. Daniel, was talking rudely about my fiancé while setting up the purchase. We were so appalled we decided to call corporate and discuss the whole experience with them. If you are looking to buy a nice Honda or Acura take your business else where. You will get better, kinder service.

These guys always take great care of me and my car. Randy is an awesome guy who always remembers me and gives me the best customer service I’ve ever had. I come all the way over from West Sacramento but it’s worth the great service :)

Amazing customer service. Kayla and the Service Manager handled my Honda warranty repairs seamlessly.

After having a bad experience at a Folsom dealership we decided to check out Shingle Springs Honda. Well we purchased a 2016 Honda Accord that same day. Doug Kennedy, Erin and Chelsea could not have been more helpful during the process. They even picked us up the next day so we could get our new car. We love our car and we love Shingle Springs Honda… you will love it too!!!

This review is for the service department!
We purchased our vehicle at another Honda dealership after shopping many locations and unfortunately this one was more expensive and the sales manger was not too friendly. However when it came to service this is the closest location so I decided to try it.
They have always been very helpful and honest! I have been particularly impressed with Kyla she always is pleasant and makes sure I understand what they are doing and why. She even ran out to find me last time as I was leaving to make sure they went over everything with me, exceptional customer service from her!!! Hope they value her as an employee because ones like her are hard to find!

I had a rather disappointing evening at Shingle Springs Honda. I always do my due diligence before I step into a car dealership because I value my time and I have had numerous bad experiences at various dealerships. I always specify exactly what I want in very clear terms.
I called Jami at SS Honda around 3.15 pm today. I got a quote for what I wanted (or so I thought).
I wanted a 2015 Honda Civic Ex on lease for 12,000 miles, 3 years, zero down, zero deposit.
The rates quotes by another dealership was $ 198 per month. SS Honda was close enough.
I called back at 4:45 pm and spoke to Jami. He mentioned that since he will be leaving at 5:00 pm another gentleman would take care of it.
I drove 25 miles to the dealership and test drove the car. I liked it. We sat down to do the paper work. The final price came to $ 258 per month plus $ 2000 down.
This was not even close to what I was promised. The rookie sales person was talking confusing finance terms which no one would have been able to understand. How on earth do they put Rookies like this guy on the floor? The explanation given to me was that Jami quotes me for a Honda Civic LX instead of a Honda Civic EX.
After this disastrous experience and wasting 2 hours of my valuable time I would not recommend this dealership to anyone.
Totally unprofessional. And BTW my neighborhood garage looks a million times cooler than this run down shady joint.
STAY AWAY.

Service here was great. Doug sold us a 2016 Pilot and took a lot of time with us to answer questions and thoroughly explain everything. Never at any point did I feel like he was trying to trick us into anything or sell us something we didn’t want. I have bought many cars and gotten some pretty good deals in my lifetime but this experience was by far the best I have ever had at a car dealership. Thanks Shingle Springs Honda and especially Doug!

I bought a car from shingle Springs Honda a couple years ago and they have been servicing my car ever since and always try to push repairs that are not needed on the car. This dealership cannot be trusted. They even promised me free tire rotations for the life of the of the tires that were on the car when I purchased them and when I went to got my oil change recently they refused to do this even though the person that sold me the car made that promise. They don’t care about you, they only care about money. This dealership will never get any my business ever again.

We went to buy 2 new tires from America’s Tire Co and we’re told that the lug nuts on our car were not the proper lug nuts for those tires. They asked us who sold the car to us like that and told us that it could be dangerous. So, we ended up forking out $ 52 and change on the lug nuts that we should have never had to buy. We told SS Honda this and also that the car was experiencing a vibration. It has been since we purchased it. We took it in, they claimed it was because we needed to replace the other two tires. Yay for spending more money. But, SS Honda really thought that was the reason why we were experiencing the vibration. So, we got two new tires put on. Our car has 4 new tires. Keep that in mind. America’s Tire was very kind to inspect every tire and make sure all was good. We have a written statement from the manager saying so. We drove home with 4 new tires and guess what? We still were experiencing the vibration. Back to SS Honda we went. Made an appointment and showed up. I was told when I showed up that they were going to take wheels off of a different car and put them on ours and see if it makes a difference. So, I sat there for almost 4, with both of my kids, both of them falling apart and fed up waiting so long. Finally, a mechanic? came out and told me my car was ready and oh, it was the wheels that was causing the problem. He then handed me an invoice for $ 2200 for wheels. I asked to speak with the service manager, Tom. But, (you guessed it), he went home for the day. So, I asked to speak to any manager available. I talked to Amanda. She said she knew for certain that it is the wheels. She said she had seen it over and over, happening all the time. She told me that if I traded my car in, she wouldn’t even put it on the lot because of the problems. So you mean to tell me you sold a car to me barely a year ago and you expect me to be happy hearing this? I got kids buckled in, and when I sat down I noticed a smell of cigarettes in my car. Thank you so much SS Honda for that great free car scent. I got home, and my husband got home from work. I told him everything. Upset was an understatement. I then called Amanda back explaining to her that we were unhappy and felt like they needed to fix it. She also asked me if I got to drive the car with the other wheels on the car. I told her no. She then said that they needed to get me back in there to drive it to feel the difference. I told her no way was I going to sit there with my kids for another 4 hours and wasting time. She said they’d do everything possible to fix it. Empty words. And she even promised to talk to her service manager the next day and promised to call me back. I waited around the next day for her call. Nothing. So, I called the day after. She wasn’t there. So, I asked to talk to Tom the service manager. He said he and Amanda had spoke and they could get to wheels for $ 250 a piece. What a discount. I explained to him how upset I was. He then said, «oh, we think it’s the tires now.»…what? He said he was pretty sure that it was very possible I could have gotten a bad batch of tires. Even though the problem had started since we bought the car? I then told him, «then why would you hand me an invoice for $ 2200 making me think it was the wheels? What would you have done if it wasn’t?»…he then said he would have given me money back at that point. The call got us nowhere. A half hour goes by and a woman calls me back. Her name was Sherrie. I was sick of explaining myself to SS Honda at this point and told her how upset I was. She wasn’t very friendly whatsoever. I told her from the beginning about the car having the vibration and told her about the lug nuts not being right. Her response was, «oh, well nothing happened did it?»…I told her no and thank God nothing did. She made it seem like it wasn’t a big deal. She even said, «well, if nothing had happened in the last year, why would it? «These are my kids we are talking about here, lady. Disrespectful to say the least. And when I told her that she came back with, «well, how do you know America’s Tire isn’t just saying that we are at fault to make us look bad?»…ridiculous. I at that point was fed up. She didn’t seem to want ro help very much. Everyone at this store has said they wanted to help, yet they haven’t done anything to help me. I told her that I was taking it back to America’s Tire. Yay, yet more time wasted. Guess what? They go to take the wheels off of the car, and realized the wheel lock key is missing. Guess who used it last? You guessed it, SS Honda. My husband called and told them they had it. They denied it immediately. Wow. Great customer service. Lesson learned. We purchased from this place because it was a local small business and they seemed to care at first. We were wrong. People are telling us to Call Kurtis. I wish it would’ve been a better experience here.

These people are arrogant snakes in the grass do not trust your vehicle to them. We brought our car to them and they screwed it up and we’re not willing to do anything to help resolve the issue. Tom in the service department was especially rude talking down on all points never letting a word in edgewise and would not do anything to resolve the problem that they had caused to our 04 Honda accord. Again do not bring your vehicle to these people they are worthless and they do not know what they’re doing. That is all!!!

I visited the Honda dealer in Shingle Springs, CA, and was assisted by Mr. Daniel Carter. He was courteous, low-​key and possesses a wealth of information regarding his cars. Other employees I met at the dealership were equally as pleasant and helpful. I would definitely purchase a car from Mr. Carter, as he seemed interested in helping me find just what I was looking for, and he wasn’t just about making a commission. When it comes to auto dealers, I found Mr. Carter’s approach to be refreshing.

Not a real positive experience with this dealership. Solicited quotes from 3 dealers who still had new 2014 Civic Ex’s on their lots figuring I would get a better price than on a 2015. It’s the same car after all, no changes. Shingle Springs Honda was the highest of the 3 quotes I solicited. They were $ 790.12 higher than my best quote from Kastner Honda.
Now none of this is a big deal. Some dealers are higher than others as they want to make more profit on a car. What garners this negative review is how Amanda at SS Honda reacted after I forwarded her the lower priced quote per her request. She emailed me back & insinuated the car the lower priced dealer was going to sell me was probably an «old unit». She also said the car probably had accessories and or packages attached to the car I would have to buy in order to get the pricing I was quoted. She said the price will probably be different when I get there. Be careful!
I really felt those statements were very unprofessional. I felt she was disparaging another Honda dealers deal & intentions because they had a lower price than her & insulting my intelligence all in the same boat. The other dealer I spoke to whose quote was higher than Kastners, politely declined to match it and wished me well. Now that’s how you handle it professionally.
Well Amanda, I hate to break it to you, the car I purchased was not old. It only had 11 miles on the odometer. It was manufactured ⁰⁹⁄₂₀₁₄. It had no dealer added accessories as I requested. And yes they did offer me the Honda Care warranty, maintenance program, ding/​dent protection finish that I politely declined a few times, but my price was not predicated on me purchasing it. Was in and out in an hour with my new Honda at the price quoted.

I had a horrible experience at Stockton Honda where they lied to me about having a vehicle that was not even in stock. Downtrodden and almost defeated I decided to call around at dealerships and finally found the exact car at this location. On the phone the salesman was upbeat and assured me they had the car I wanted in stock.
I was greeted right away, and off I went for a nice long test drive. Needless to say I purchased the vehicle from them today and the salesman Doug was very kind, informative and honest. This place has associates that offer wonderful customer service. I would highly recommend purchasing a vehicle from this dealership.

Stopped in to test drive a 2015 Fit on Sunday and was met by Dominic who copied my DL and off we went. I truly did not want to buy on Sunday as we had somewhere to be and car buying is not known for speed. Very peppy car but left and Dominic was no pressure which was nice.
Went back yesterday to just see what they would offer me for a 99 Wrangler. I was very pleased with the staff I met, all very pleasant to work with and I drove home in a shiny new car with about 80 miles about half a which I put on test driving!
Service center seems to be good and is open on Saturdays. Am happy to recommend!

Their service department is first rate. They have done warrantied work for me 6 times and keep my Honda Odyssey rolling along.
The good news. The service is fast, and they get the job done. They were a strong advocate for me on warrantee work. In fact, they discovered a more serious problem when I brought my car in for what I thought was a leaking seal.
Free rides AND free popcorn along with coffee and WIFI. What more can one one ask for?
You can trust your vehicle with these folks.

So car buying for kids can be a painful experience as most parents know, we just spent weeks looking for Alyssa’s next car. She saw firsthand how dealers BS about just about everything. I don’t endorse companies unless they are over the top impressive. If you’re looking for a painless car purchase from people who service instead of sell then I highly recommend
, it’s worth the drive! Sales, Finance and Service group are top notch. In and out in about an hour. Our son Dylan bought a car 3 years ago from them also, same story!
Our daughters new 2013 Civic is loaded to the gills and full of frills. Hard work, good grades and a focus in life does have it’s rewards!