Susan manages our single rental property in Citrus Heights. Her fees are very reasonable compared to the competition and she was professional and transparent throughout the whole process. The only complaint I can think of is that larger management companies can offer a slicker marketing package(e.g. high quality photography, wider distribution, etc.) but obviously that’s an expense we didn’t need or desire as first time landlords.
Juan R.
Classificação do local: 2 Elk Grove, CA
Suzanne is the sole agent and owner of this agency. She is outwardly friendly at first. She only manages 15 properties and her husband is her«handy man» She confessed that she operates a virtual office from her home and that she has limited resources as her firm is small. The pictures of the two properties she was Showing were not great. The postings were lackluster and very amateurish. She had riverfront property for under 1500 she had difficulty moving despite her confessing she needs a tenant right away. The property had broken doors and damaged glass and a broken a/c unit despite it being vacant for 3 – 4 weeks or more. Property owners look elsewhere. There are many other management companies that have more going on for them. A small firm with small books will make for a higher commission person who may prove to be incompetent. She rented this house I looked out to a group of college students who she later had to evict. Do you think she did a good job screening? No. Now as for me. I paid for 4 applications to see if could move in with my family. She strung us along for a week to only insult me and patronize me about my credit standing despite us being honest about some blemishes. with 15000 dollars a month of combined income and almost no debt, she told me that I couldn’t afford a $ 1000 a month house let alone a 1500 dollar one. Her condescending tone and level of disrespect shows me this lady is really unprofessional. She gets two stars only because I’m fair and she started out friendly. Property owners and renters alike, I suggest you look elsewhere. I’m not sure why this lady really discriminated against is. Is it racially motivated? Was she cherry picking tenants? Who knows. She says it was rental history and credit. Maybe so. No matter what it is she deserves to be outed on Unilocal like she shamed me. Again. Beware.