Surfaces Decor

This place doesn’t even deserve a star. After I had already spent $ 1000, I ordered some more. I ordered a $ 350 bed and when I opened the box I right away knew it wasn’t what I had ordered. I disliked the bed. I would not order let alone pay for something I do not like. Hayley said it was my problem because that’s what I had chosen to order. All I simply wanted was a refund. He was disrespectful and unprofessional. I would have ordered more but instead on top of losing me as a customer he lost many more. My cousin canceled her order in time and Hayley tried to give her a hard time about it too. Unfortunately I had also already paid and ordered a dresser that cost $ 550 and it turned out to be manufacturer defected. I did not even bother with trying to take it back after what he did with the ugly bed I ended up stuck with. STAY AWAY FROM THIS PLACE. I have come to realize the quality of his furniture is horrible.

Great great store with amazing and unique furniture! I furnished my living space and love every single piece purchased. They also delivered my pieces to my home. It’s more of the modern style to note. The owner, Hayley is super cool also. Love supporting good people! I will definitely continue to shop here!

I’ve noticed below a lot of negative comments about the owner of this store, but in my experience Haley is a very honest, caring, and helpful person. Additionally, I found the prices extremely reasonable for the high quality of furniture we received. We went to Haley at Surfaces Décor when moving from Sherman Oaks to San Marino and purchased a bed, a couch, and a tv stand. Every piece was hand delivered only a few days later and Haley followed up via telephone to make sure we were happy with the pieces we ordered. I have just moved again and am definitely going back to Haley for some bookcases for my sons room and even (I hope) patio furniture because I know I will get great quality, price, and service from this store.

For many years my son and I have been shopping at Surfaces Décor. Haley, the owner has gone way out of his way to help and guide us with our purchases. On one rare occasion, once we brought the bar stools home, we realized that they did not work with our décor at all. Haley was very accommodating and accepted the returns. He then helped us find something that indeed ended up working for us. Recently we had a bed frame and bar delivered. It was promised in two days, and indeed, that was when we received the items. The delivery person was also very helpful and quick with the setup. The prices are great, and if he doesn’t have something in the store, Haley readily goes through numerous catalogs in search of the style or item that one might want. With Haley’s help, my son is now in the process of decorating his new home.

I went in there and asked for the price of a mirror. He didn’t even get up or look at me. He gave me an ok price, so I came back to purchase it. He was only nice when I was paying. I told him I wanted him to deliver it on thursday, I had to keep calling him to see why it was not being delivered. He was disorganized and didn’t even remember his customer that he met on tuesday, which is ridiculous. I had to call over and over again for him to not have scheduled my delivery making stupid excuses the entire time. He asked to bring it on friday I told him the time I wanted it, which he also argued about because there was too much traffic (but when you pay for delivery that is not your problem). Then when they didn’t show up on time I called again he told me the truck had left, and rudely remarked «do you have somewhere to be? why are you complaining?» and hung up the phone.
My recommendation is to purchase some where else. I think the other bad reviews are most likely all true, and the good ones his friends or family.

I absolutely LOVE this store, and Hayley has been fantastic! At first I was shopping everywhere online, and then my friend Stephanie told me to at least go let Hayley see what you’re picking out & she swore he would beat the prices I was looking at. I ended up getting even better pricing on EXACTLY what I wanted! Together, we furnished both of my sons rooms (5 piece bedroom sets for $ 500!!!), my master bedroom set, in which Hayley found the bed of my dreams, ON CLEARANCE! And he also found me an insane deal on a large sectional with the ottoman included for $ 599! The best part about all of this was, I was in there on a Friday, and he had every single thing delivered to me on Monday! And his crew assembled everything! OH! One more amazing thing about Hayley — one of my nightstands didn’t fit right in my room, so he actually took it back & replaced it for me with an area rug that matched my sofa for the difference in price. He gave me full credit for what I couldn’t use! PLEASE go see this store and this great little family that loves their business & their customers!

I have had a great experience every time I’ve gone into Haley’s store!
He is very cool and makes sure that I do like every thing I buy and if I need anything else.
I have purchased many items over the last couple of years and I love everything.
I recently have started over in my life and now am buying things for my new apartment,
So far I’ve purchased a gorgeous bed, mirror, crystal lamp, bar stools and a beautiful area rug. My next purchases will include a painting, another lamp and maybe some home décor pieces.
THANK YOU HALEY FOR HAVING VERY COOL STUFF AT GREAT PRICES!!!

THIS A WARNING: AVOID!!! Haley will start off really nice and understanding; however, he is a scam. I ordered a dining table from him in early November 2012. However I did not receive my dining table till August 2013. He gave me all the excuses in the book until I called the company myself, and found out he didn’t have the money to pay them. He finally put down a deposit in February! What I paid for the dining table from him was way more expensive than what he paid for from the company. So what did he do with the money I paid him??? After talking to the company later (wondering what’s taking so long), they said the dining table has been in their warehouse since May and Haley’s credit cards kept declining. So I had to pay the company the rest of the money myself, in order for the dining table to be shipped to me. In the end I had to dispute the charges that I paid Haley and after going back and forth with true facts and documents I won the case.
This place is not worth the inconvenience of getting the run around from a dishonest man.

I have had a wonderful experience with Surface Interior. The owner Haley has been so nice and welcoming to us, and he went out of his way to make sure we were happy with our order. Each time we go in, he is warm and helpful. We bought our dining room table and chairs, coffee table, sideboard, barcelona chair, and a great bedroom mirror from him, and we absolutely love everything. The quality is great, his prices are fair, and I highly recommend Surface Interior.

Dishonest + rude + «what you see is NOT what you get» = AVOID!
I bought a couch set, he totally ripped me off! I paid an extra $ 250 for a custom sized ottoman, but received the standard sized one. When I asked to get the one I ordered, he said it would take another 6 weeks. I decided to keep the wrong one, but he wouldn’t give me back the $ 250 and wouldn’t respond to my emails. He was so rude (almost scary) that I avoided calling or going to the store.
So now I’m stuck with the worst quality sofa set, which I overpaid for.
Do not be fooled by the showroom furniture, because what you’re actually going to get is furniture that’s far worse quality than Ikea… or even Target.
And don’t be fooled by the owner. He seems nice & calm at first… but once you complain that you didn’t get what you paid for (which will likely happen), omg the guy gets crazy! Whoa I’ve never experienced anything/​anyone like that.

Expensive and Completely rude guy who is the owner! I went in asking questions about a few desks. He walked away from me to another person while I was still asking a question! Doesn’t deserve business from anyone! You can find better prices at Simply Discount furniture in North Hollywood!