Brooks Shoes For Kids

Sherman Oaks, Estados Unidos

3.6

Aberto agora

17 avaliações

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Telefone
+1 818-501-2982
Site:
www.brooksshoesforkids.com
Endereço:
14006 Riverside Dr Ste 85, Sherman Oaks, CA, 91423
Sherman Oaks
Paradas e estações próximas de transporte público:
1.2 kmMetro 158 236/237
1.2 kmMetro 155 158 233 236/237 744
1.3 kmMetro 150 / 240 233 744 750
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Informações sobre o negócio

Aceita cartões de crédito
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Estacionamento
Estacionamento
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Hoje

Hoje 10:00 – 21:00
Aberto agora
Horário local (Sherman Oaks) 17:46 sexta-feira, 29 de novembro de 2024

Horário de funcionamento

segunda-feira 10:00 – 21:00
terça-feira 10:00 – 21:00
quarta-feira 10:00 – 21:00
quinta-feira 10:00 – 21:00
sexta-feira 10:00 – 21:00
sábado 10:00 – 21:00
domingo 11:00 – 19:00

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17 avaliações para Brooks Shoes For Kids

Não exige registro
Classificação do local: 1
Woodland Hills, CA
Brooks Shoes for Kids in Sherman Oaks has a great selection of shoes (Native, UGG, Mini Melissa, etc) Great selection aside, I will NEVER shop there again. I attempted to exchange a pair of UGGs for the exact shoe just up a size and they wouldn’t due to the purchase date being past their policy (by 4 days). Ummm, it was just the holidays and ppl have things to return/​exchange, right? I even had a receipt. TERRIBLE CUSTOMER SERVICE. I would have purchased several pair of shoes from this store today but will NEVER give them my business or $ again after this terrible display of customer service. #terriblecustomerservice #shameonyou #badbusiness #brooksshoesforkids #serviceiseverything
Classificação do local: 5
North Hollywood, CA
Accidentally reviewed this place negatively when I meant to click on another retail store. No problems here love the shoes :)
Classificação do local: 2
Los Angeles, CA
This is a children’s shoe store but I got the distinct feeling Catalina couldn’t wait to get rid of me and my granddaughter. She didn’t want the baby who just started walking a couple of weeks ago to crawl in the shoes. Are they not set up for children ??? I bought a pair of shoes just to get away from her bad vibe.
Classificação do local: 5
Sherman Oaks, CA
It’s getting hard to find good shoe stores for kids. This place isn’t the cheapest option but it’s in a good mall, great selection and helpful staff. It’s our go-​to for kids shoes.
Classificação do local: 5
Studio City, CA
I LOVE this shoe store and buy every pair of shoes for my kiddos here. Kim the manager is super helpful as well as the other sales people who work here. If the store is out of a size you need they will order it for you. They are just as great about managing my daughter who would try on every pair in the store if I let her as they are about my two sons who could care less about shoes. They also have a punch card where you get a discount on a pair of shoes after a certain number have been purchased.
I highly recommend them!
Classificação do local: 1
Encino, Los Angeles, CA
They do not stand behind their shoes! My 2 year old had a hole in her two week old puma shoes that she wore 5 times. The bottoms weren’t even dirty. The people
There were extremely rude and told me it was her fault and that they would exchange this one time and then made me pay
$ 8
To have them
Shipped to my house! Horrible service, horrible with kids, over charge!
Not going back!
Classificação do local: 5
Chatsworth, Los Angeles, CA
Great amazing service first time buying shoes here for my loved one and I very much appreciated the amazing Service KIM Gave me very attentive customer service gave me many different options upon trying to choose my pair of shoes …
Classificação do local: 5
North Hollywood, CA
always attentive service. I always get to try all the shoes my kids need without feeling like im unwanted from asking for so many different options.
Classificação do local: 3
Los Angeles, CA
My 2nd visit was better than yesteredAy. Kim is great n she measured my 2 year old’s shoe size quickly n got him into a shoe with minimal fuss from him. We end up buying 2 pairs. Yesterday’s experience was bad as the sales assistant told me to measure my son’s shoe size when he has not started fussing and just stood in a corner no wait. Not sure why they r hired if I have to measure my toddler’s own feet and search for his shoes. Only go if Kim is there. Otherwise, be prepared to figure out n measure your child’s shoe size n DIY !
Classificação do local: 1
Los Angeles, CA
I have never experienced worse service. The sales people are rude. I purchased a pair of defective shoes that had a sharp point sticking into my 4 year old’s toe. The sneakers were expensive upwards of $ 40 an they refused to exchange them because of this defect because I hadn’t saved the box or receipt. Who saves kids shoe boxes??? The woman who worked there (who claims she called the owner) could not have ben ruder — In this day and age, it is rare to find a chain that doesnt stand behind its product and its qualtiy — especially at these prices but Brooks breaks the mold — no cares about reputation or quality or service. Go to Harrys or Nordstrom — they take back anything with a smile and no questions — and would apologize for the sharp point sticking your kid in the toe,
Classificação do local: 5
Toluca Lake, CA
The selection at Brooks Shoes is better than I have seen at any children’s shoe store ever! They have such a huge variety of brands and styles it is almost overwhelming. I love that this is my go to store for the newest styles and fashion forward trends. They always have unique shoes to choose from in amazing colors. Although the store is usually busy when we go (even on weekdays), they seem to always have enough sales associates to help. Sometimes we wait for a few minutes but really not any longer than that. The employees are always helpful and very patient. I have a very picky 6 year old and needs to try several shoes to find one that fits well. I have no need to go anywhere else for my kids shoes. They also have a huge selection of hair bows and dance dresses. This is my one stop shop.
Classificação do local: 1
Marina Del Rey, CA
AVOID! AVOID! AVOID!!!
Rude salespeople that cannot be bothered to assist customers. Very mediocre selection. High prices.
They need to close this location. It’s terrible!!!
Classificação do local: 4
Los Angeles, CA
Ok, I changed my mind the last trip I went to this store. I got a lot of help and my questions answered. They do have a great selection of kids shoes from the teeny tiny sizes to the kids that are verging on adult sizes. There really isn’t anywhere else in this mall to even find a decent selection of children’s shoes! I am grateful they are there, because the mall is sorely lacking in many things, so if you are looking for kids shoes, just go straight to Brooks!
Classificação do local: 5
Encino, CA
I can’t say enough good things about this store! The staff is always soo friendly, helpful and knowledgable (especially the manager, Kim) and the selection of styles is extensive for both girls AND boys! This store is always my first stop when my son needs shoes.
Classificação do local: 4
Granada Hills, Los Angeles, CA
I’ve been in to buy shoes for my daughter three different times. Here’s the verdict:
Products: I’ve found great looking shoes are wide around the toes so that my girl’s feet’s growth are not hindered and she does not get calluses from running around. There are plenty of shoes that bend in the middle so that they learn how to walk properly.
In terms of style, I’ve been to Neiman Marcus, Walmart, Target, Chirldren’s Place, Janie & jack and all the regular children’s shoes places, but did not find the combination of both great look, and comfort.
Service: Though I did not find the service rude, they were a bit brisk. I think it’s because they only have one person helping all the customers that come in (and there are so many of us) and the other lady is just staying behind the till. It took a loooooong timebefore we got any help.
Classificação do local: 4
Santa Monica, CA
Brooks Shoes for Kids has an incredible selection of shoes for kids. I was in today and the manager, Kim, was fantastic and really knowledgeable. As quickly as the kids outgrow their shoes, I know I will definitely be back.
Classificação do local: 5
Beverly Hills, CA
We love this location and I was so surprised to read the other review about this Brooks Shoes Store. I have never had a negative experience there in the past at least 10 years that I have been shopping there.
My daughter has always been treated so nicely. She loves going in to buy shoes. The staff always greets her so nicely.
I feel they have a great selection of shoes, socks and barrettes. If they don’t have an item they always check there computers and call other stores to see if the can find it.