Today I visited IHOP for breakfast. The two star review isn’t for the service. Our server Chastity(I apologize for the spelling) was great, however I decided to partake in the«simple and fit vegetable omlette» with a side of their«in season fruit». When my omlette arrived, it looked petty decent. Then I took the first bite. When I bit into this luke warm, soggy, bland tasting omlette, I was ready for it to just be over! Really, its as if someone made an omlette, dunked it in a bucket of water and put it on a plate. I do understand that people don’t go to IHOP to get a gormet meal, but if a place like waffle house can make you a fresh breakfast right in front of you, IHOP should be able to make the same. For a major chain of breakfast restaurants, this is pretty embarrassing and I would think that they would set their standards just a little higher.
Dee B.
Classificação do local: 1 Shelby, NC
Went twice in same month. The waitress messed up my order both times and brought me the wrong food. The staff is friendly but kitchen is very slow. They advertised hot chocolate but was out of it. Turkey bacon was extremely greasy.
Ruth C.
Classificação do local: 2 Elizabeth, IN
Server was excellent; however, kitchen was SLOW! We had hoped for a fairly quick brunch, but that was certainly NOT the case. And when the food finally arrived, my scrambled eggs were lukewarm. The bacon was hot, and my husband’s omelet was hot. Coffee was very good, and we drank LOTS while waiting for our food to arrive. The IHOP we normally frequent(in IN) has a different menu which includes several healthy selections. We were expecting that same menu here and were disappointed that the menu here did not include that same variety of healthier options.
Tony R.
Classificação do local: 2 Forest City, NC
They always have the A/C blasting, bring in a sweater. My Mom likes IHOP, that’s the only reason I’m here. I think it’s overpriced. $ 2.19 for a cup of coffee? I only want 1 cup not a pot, give me the choice and pay less for no refill. $ 2,09 for a small glass of sweet tea? Waitress didn’t bring a refill even though I asked twice, by the time she did, we were leaving. There seemed to be a waitress for every three tables, I don’t know why the need to run around like there so terribly busy and act like they don’t have time to pay attention to you. I watched our waitress, the only tables she went to were ours and the two tables next to us. Other times she disappeared in the kitchen area. I can get the same breakfast in a lot of other places for about a third of the price and only come here when my Mom wants crepes.
Nicole S.
Classificação do local: 1 Shelby, NC
Waited 15 minutes to be seated. Waited 50 more minutes just to get bacon and eggs that weren’t even that hot. Only reason I didn’t get up in leave was because I was catching up with family members. Staff wasn’t that friendly and our waitress apologized for the wait but said«It was total chaos in the kitchen!» Who says that to a customer? The workers need better or longer training and management needs to stop hiring anyone that simply just wants a job and hire more professional people willing to give 100%
Elysa W.
Classificação do local: 2 Shelby, NC
Mediocre at best. and who wants mediocre? Service was blah and the food was worse. Took forever to come out and I ended up getting sick immediately after we left. Haven’t been back since and don’t plan on returning anytime soon quite honestly. I just feel like for what we’re paying the good should be better and the service should have been on point. She seemed a bit ditzy. maybe she was new, idk. but she knew the answers to nothing I asked. I asked what came on certain items and she would just go «ummmm.» Never really giving a clear answer. She only came to the table maybe twice. Once for drinks and another to bring the food. We both ordered the ny cheesecake pancakes. they were decent. Abt 4 out of 5 I just don’t like how I ended up heaving it all up after the fact.
Michael N.
Classificação do local: 2 Charlotte, NC
This place is hot and cold on service. The location is pretty convenient. This last trip(yesterday) there was an insect crawling along the edge of the tabletop. It was a baby cricket(thank God) and not a you know what. There were also syrup splatters on the table; I guess the waitress didn’t notice me cleaning the table when she took our drink order… Everything was just average, the service and the food. Considering the place was not all that busy, it did take a while for our food. We tried having dinner there last year and it was a disaster — the food took 45 minutes to arrive(again it was not busy at all). The quality and quantity of food is okay but cleanliness and service bump it down for me.
Alan R.
Classificação do local: 4 Shelby, NC
I really like IHOP and this is a good one. It’s always very clean with excellent service. I went there tonight and had a wonderful waitress. IHOP is just streets ahead of Waffle House. The food was served quick and hot. Really good pancakes as a side to some chicken and waffles. The chicken tenders weren’t anything special but the waffle was quite good. They do have some really good regular meal options although I always seem to want waffles and pancakes when I get there. Oh, and go around Christmas time if you can. The eggnog pancakes are absolutely amazing.
J H.
Classificação do local: 1 Shelby, NC
Not usually one to complain, especially at this type of restaurant but the service on this Sunday night is possibly the worst I’ve ever encountered. It took 10 minutes for our server to acknowledge us although there were only 5 other occupied tables. Then of course they botched our basic order multiple times before we finally got the manager involved. Been here an hour now and still waiting for the other half of our order. STAYAWAY!