Shelby Pediatric Associates & Child Lung Center

My three kids see Dr Patel, she’s always very nice and answers all my questions. I get in for same day appointments. The office seems clean and friendly.

This is a great office! Been taking my son there since he was born, we’ve seen all the Drs and have never had a problem being seen on emergency basis. The nurse always answers all my questions and on call Drs always return phone calls. I highly recommend this office to all my friends and family. Dr. Roa was my pediatrician :)

I have an outstanding balance due to billing confusion. My son hard a bad case of diarrhea and I called to ask if I could give him pedialyte or something to replenish his fluids. They immediately transferred me to billing instead of a nurse or dr. The next day my son’s dad called to get him an appointment and he expressed his frustrations with the priority of our sons health over the $ 300 balance. Came in for the appointment and with several people in line behind me, the receptionist without discretion asked for payment of my bill which she had to loudly say in collections. So after that embarrassing visit, I did not want to go back. A month or so later my son is running a fever and has an ear infection. Firstly they take me to the room and instead of beginning the exam, the nurse states she will go get billing. Billing lady, with a snarky, rude tone tells me that my bf has called up there and was disrespectful to the staff and hounded me for about 10 min… meanwhile my 6 month old sons screams with a fever and infection. I was brought to tears over her disregard for my son. LASTLY, good olé’ Dr finally comes in and while examining Carter tells me that my boyfriend called screaming and cursing at the staff… I was right there during the phone call, he did not raise his voice once. I told the doctor that I was right there and that did not happen. He then laughed and asked if I was calling him a liar, I told him he was simply misinformed. He then told me I need to take my son somewhere else. All that happened was carter’s dad wasn’t happy that the office put the bill in front of our kid and I was harassed the whole time there. Very rude, unprofessional and stiff atmosphere. Good luck.

I have been bringing my son to Dr. Patel since he was bron and he is 4 now, she has really helped us out with his asthma!
Now i bring my daughter there who is 3 months old, and they do a great job of getting me in when i need to get in.
Definately reccomend!