Vanguard Dermatology

Had an appointment at 1:15 waiting for over 3 hours. Whats the point of booking appointments if you can’t adhere to the time. I understand that the doctor is very busy but its important to have a little courtesy for the time of the patient as well.

I have seen Dr. Shapiro twice now. Both times, the visits were extremely pleasant. He is very thorough; his bedside manner is excellent. I highly recommend his services. I agree with the other patients that the wait is horrendous. Also, don’t bother to call his office. For some reasons, the front desk puts you on hold for a long long time.

Waiting time is 2 hrs? Are you serious. A little respect for people’s time would be nice! Didn’t even get a chance to see the doctor. First they need to get their act together.

Dr Kao is professional, waiting time was about 10 min, i am surprised.

I waited about 12 – 30 minutes even though I had an appointment. The clinic was clean, organized, and Dr. Kao is as good a dermatologist as I could hope for.

A crap house is what this is. Apparently I owed them a copay from 4 years ago, which 1. I always pay, 2. if the payment didn’t go through why did you let me see the doc and didn’t send an invoice or call or send a carrier pigeon until I came to the office 4 years later?
And then comes the wait time…
People were complaining about the wait time saying they wait 4 hrs and more. I was sitting on a cusp of a 3 hr mind numbing wait time and couldn’t handle it anymore and left. Should have checked reviews before booking, so be warned.
At least the bathroom was nice, that earns them a star

I was very happy with my medical care at Vanguard Dermatology but the wait time is beyond ridiculous. I waited over an hour to get 3 sutures removed. There is really no reason that patients should be waiting more than an hour for a quick doctor’s visit, and it leads me to believe the office is purposely overbooking, and in doing so sacrificing patient care, to make more money.

My appt was for 2:15pm it’s now 6:23!!! I don’t know why they overbook! This is my 2^nd time here, so I know that overbooking is the standard here. It feels like a damn free clinic, not a private office! Don’t come here unless you bring a snack, coffee, laptop, book, and a pillow!!! Great doctors, but the wait ruins it!

If a doctor is scheduled to do surgery, dont pack people on different time slots that you know the doctor wouldnt be able to keep. Great example of doctors being hustling business men instead of someone who makes individuals feel better

Wasn’t crazy about the place. Dr. Is very young maybe a beginner idk. Too busy in the office and a crazy long wait.

I work in a medical office myself so I usually judge every office I walk into. I act as nice as possible and if that isn’t returned — well, all hell breaks lose. Double goes for when I take my son for appointments (he’s 7). Sorry but I’m not sorry.
Let me start by saying — great space. Very elegant décor for a medical office in that area of Brooklyn, although I haven’t been to too many in the recent years.
The front staff is great. Really great. Very pleasant with patients, great communication, and Luckily (for me and everyone in the waiting room lol) we didn’t have to wait too long to see the doctor.
Dr. Batra is AWESOME! She’s sweet and attentive. She is very easy to talk to and she listens. I don’t need to sit in a room with a doctor for an hour, I’m not one of those. The visit took just the right amount of time due, all my questions were answered and no unnecessary products were pushed.
Highly, HIGHLY recommend!

I haven’t been to other dermatologists to compare experiences but I wouldn’t go back here. I’d be willing to try other places if I need to go see a derm again. The older main receptionist with a nasal smoker’s voice was rude and I witnessed her yell at an elderly woman who came in a bit early for her appointment.
The doctor tried to sell me over priced products that they make. The tech’s were nice and the other girls at the front desk were nice.
All in all, this place wouldn’t be my permanent derm office.

the worse place ever, i will never go back or recommend that anyone goes there. first of all the entire staff especially the front desk is nasty this office is in queens the bitch secretary «bridgette» is def someone who should not be working in an office! she forgot to register me i was a new patient i finally get in 4 hours of waiting and the rooms were so dirty, they bring patients in rooms that have not been clean i walked in they had needles all over place, nasty roaches running around. not to mention the managing staff «leidy» is way too ghetto to deal with patients, dr himself was rude and didnt give a shit about his patients

The doctor is really good but they overbook like crazy.

This office has moved to 2408 Ocean Ave. Doctor Shapiro did an excellent job and had great bedside manner. The techs were great as well. As a person who was scared to have a procedure done, it was painless and easy.