Modern Dermatology & Aesthetics

Awesome staff. Water liposculpting had me back to work and looking great the next day. Fat transfer rejuvenates aging face and hands and Natural breast augmentation is just what it says — awesome results.

I’ve been here several times for laser hair removal. The process is always quick. I don’t think I’ve been in a room having work done for more than 15 minutes… ever. And the girls doing the lasering are always friendly and efficient. (And the treatments seem to be working.)
I didn’t give them more stars simply because of the front desk staff. In the half a dozen times I’ve gone in to have work done, I’ve yet to have a good experience at the front desk. Almost every single time, they’ve been on the phone when I’ve walked in, and more often than not, it’s personal calls. Once, the lady was making dinner plans.
Once, she was yelling at her kid’s school. I understand things need to be taken care of, but if you need to argue with someone, take a call in a back room. And even more appalling, once a girl was getting a SHOT at the front desk. That would be very disconcerting to walk into… especially if I were someone who was scared of needles, or if it was my first time in and didn’t know what to expect. And once, I mistakenly showed up for an appointment an hour early. Even though I apologized when we figured out my mistake, I overheard (easily, the window was open) the front desk talking about me. (How could she make a mistake that bad?, Doesn’t she know her appointment isn’t for another hour?!, Well, I was going to eat lunch…, etc)
Once I get to the back, though, the experience is so much different. They are friendly, talkative, funny, and sometimes I didn’t even feel the laser. They make the experience very pleasant, and it’s done so quickly I have time to schedule appointments over my lunch breaks.
This is a place I would recommend, if the front desk would take notes from the technicians. I mean, they are the first people someone sees when they come in for an appointment, and first impressions are usually the most important. Otherwise, a great place to get work done!

Worst service ever! I bought two packages for laser hair removal (1 for underarms and 1 for bikini) of 6 treatments each. I had 4 appointments and waited over an hour each time before they saw me. The treatment itself only lasted 10 minutes.
Erin, the technician, never iced down the skin or gave me any warning before she used the laser. It was extremely painful and she just gave me a ball to squeeze rather than icing the skin ahead of time (which I later found out completely numbs the area and makes laser hair removal virtually painless).
I asked them to refund my money for the second package (that I had not started). They said they would call me when the check was ready. They never called, so I called them and left them a voice mail that they did not return. I stopped into the store in person and the lady said she was not going to refund it. I made a bit of a scene and the receptionist said I’d have to talk to the office manager who was not there at the time. I left and called later that day when the office manager was in. I waited on hold for 20 minutes for the office manager to answer. She told me she would refund it but I haven’t seen anything come through yet. I can’t say anything good about the experience. It was painful, I don’t see results from the treatments, and the people were rude and difficult to deal with.