Kost Tire & Muffler

Long Story short I paid for an oil change that was never done and did not find out until I drove the vehicle on vacation and the engine sounded funny
The Story:
I have been going to Kost since February, I have had to have my front end redone 2 times covered under warranty. So since February the work I had purchase had to be redone. Each time I was given a line that it was parts or something else.
I suspected that they we no honest but not being a car professional I could not verify. However this past Tuesday was the icing on the cake, I went in to have my egr sensor replaced and my oil changed. I had credit on file due to a tow they had to cover because of my warranty. When I went in expecting to pay more because the work exceeded my credit to my surprise the manager said no worrys. I said to him but I need to pay for the oil change. I was told it was on the house
I drove to Gettysburg this weekend over 3 hrs and on the way home found out that they never changed my oil. I had suspected it when the sticker was not changed and when I checked my engine was below min. I called Kost and was told by the technician that the oil change was never on the work order. I had to add 3 quarts.
Worst experience since February, I would suggest not ever doing business with them ever as they lied and said they did work they never did.
I was 100% clear when I asked for the oil to be changed with full synthetic and 100% clear when I picked it up that the work was done and I was told it was.