Sleepy’s

My wife and I were looking for a good mattress with a good price. Sanjeev at Sleepys in Schaumburg Illinois was more than helpful and gave us a tremendous deal on the perfect mattress. With the money we saved we were able to buy pillows and sheets to go with it. We definitely will return.

We had a great experience at this store. Very knowledgeable salesmen! Great customer service. We worked with Mohamed and Mike.

I would not recommend Sleepy’s to anyone the way it stands right now. We ordered our mattress/​platform/​accessories on May 23^rd, and we STILL do not have our product. Our original delivery date was scheduled for June 1^st. We received a phone call from Sanjeev on 5÷29÷15 stating that the mattress was not in stock, and we would receive a «fresh» mattress when they became available. He then scheduled our delivery for June 8, 2015. On 6÷6÷15 we received yet another phone call from Sanjeev telling us that the mattress was still not in stock. My husband andI went into the showroom that same day with our three kids in tow to speak to Sanjeev who promised us to take $ 100 off the price, and that he would call us NO LATER than Tuesday 6÷9÷15 to reschedule our delivery. At 10:30 pm I still had not received a call so I contacted customer service. Chuncy told me that he could not help me and that I would need to contact them tomorrow. Every time I ask to speak to the manager, I am given the runaround, and told there is no manager in the store. Today I spoke with Stella in customer service who «promised» me that she would return my phone call with how they would rectify this situation before the end of her shift, but I never received that phone call. Sanjeev also promised me today that I would have an updated invoice by the end of his shift today, but here it stands, 8:50 pm, and no invoice. I have been «promised» things by our salesman, Sanjeev, many times. I have spoken to customer service who «promised» I would receive a phone call back, and the employees at Sleepy’s do not hold true to their word. My husband and I have had our delivery canceled twice so far because the product we ordered is not available. I really hope that Sleepy’s can do something to rectify this situation, but they do not seem eager to do so. This has been a very disappointing experience. If somehow this experience changes around, I will edit this review, but right now it is NOT looking promising!
Well, here’s the update: Sleepy’s only contacted me once I wrote this review on Unilocal,and one on Facebook. They specifically told me that’s why they were contacting me. They offered to take $ 500 off our total purchase, but we felt this was only being done because they were trying to dig themselves out of a hole. We wound up going to Mattress Firm who price matched our deal at Sleepy’s, and we had our mattress, frame, headboard within 48 hours of our purchase.

Sanjiv was more than accommodating with our purchase of a full size mattress for our toddler.
5 year warranty, cover and pillow well under anywhere else I shipped.
Easy, in and out. He didn’t have it in stock but delivered to the store next day.
Highly recommend

Came here one late afternoon for A quick browse at mattresses. We’re moving in a few weeks. And decided it’s time for a new bed. Our sales person was Sanjeev& let me tell you! He gave us all the information we needed but never hovered over us too much. We didn’t feel forced to buy anything (we weren’t planning on it right away) but ended up buying one! We just couldn’t pass it up. Thank you Sanjeev ! Will recommend to anyone to come here when they’re looking for a new bed (:

I cannot say enough good things about Mohammed Moizuddin at Sleepy’s on Barrington Road. He was patient, informative, and, best of all, not pushy in the least. We went into the store not knowing what we were looking for. He patiently explained our options to us, and actually started on the cheaper end of things, which I found to be refreshing. We ended up purchasing a mid-​grade king mattress, along with the mattress cover and a couple of pillows (which he comped for us!). Sleepy’s has a price guarantee (where you they refund the difference plus 10% if I find my mattress at a lower price) which made me feel good about buying from them. I would send anyone to this place because of the great customer service and price guarantee.

Great quality mattresses. Mohammed was very helpful, he worked within my budget and he was great to work with. I highly recommend buying from Sleepy and working with Mohammed Moizuddin.

I went to get a new mattress and box spring and when we received it and set it up it was a full and we needed a queen and that was my fault I gave them the wrong measurement. It was explained to me that if we received the mattress and set it up and we did not like it we would have to pay a fee for disposal, so I called the store and explained it to Mr Mohammed Moizuddin and he corrected the problem and went above and beyond and I would thoroughly recommend this store Sleepy’s for anybody looking for a mattress they are very friendly very helpful and they want to make sure you’re happy with your purchase. Thank You…

We purchased a mattress for our daughter in NYC. Brian was very helpful. He was informative, knowledgeable about the merchandise, sensitive to our price considerations, offered useful alternatives, explained his reasoning for suggesting one mattress over another. He never pushed us to spend more than was in our budget. He offered solutions and alternatives. Sleepy’s is lucky to have him. We have referred our daughter’s roommate to Brian for her mattress too.

My wife and I had an excellent experience purchasing our mattress from Sleepy’s. Our salesperson Brian was very courteous and knowledgeable and listened to all of our concerns. Our mattress was delivered several days later and the service was also top notch. These guys put customer service first and will help you find the right mattress!

We visited Sleepy’s in Schaumburg on Golf and Meachm. Brian worked with us for 2 hours until we found the mattress that was perfect for my husband and I. Will definitely consider them again for future mattress purchases!

Mohammad was great. He was able to help me pick out a mattress very quickly. Delivery was 3 days later, and the men who delivered it were efficient. The mattress set I purchased went on sale a few days after I purchased it and I stopped into the store with my iPad to show Mohammad. He had the difference refunded. Over all it was a good experience. I’m still getting used to the mattress, but that is no fault of Sleepy’s.

Great place to buy a mattress. Brian was a great help for finding the right mattress for my wife and I. He gave us good information on each mattress we tried until we found the right mattress on a fair price.