The Inn At Villa Bianca

The only thing this place had was a, roof over our head. No elevator, didn’t even dare to shower there. I attended an event could not even drink out of the cups disgustingly dirty. There was a buffet style meal looking at, settings could see the stands were dirty. The hallways were dark the rugs old as hell and stained i think they survive because is the only banquet hall in these hills stayed because next to us there were two families we know both cops. Freaky.

Was an okay place… Having a Chapel nearby is a great gimmick for weddings. My main gripes were that the two party rooms are too close to each other and the noise from each could be heard on the other side making speeches difficult when the other party is rowdy. Second one is that the lobby area was a bit trashed. The furniture looked like a cat got to everything and scratched it all up. There was a beautiful waterfall, but it looked like it hadn’t been cleaned up in ages. When I first walked into the place I thought «Wow this place is nice», but after walking around a bit and observing everything, I quickly said «Wooh this place is outdated and feels like I am in the 70s». Food is adequate. Nothing worth noting, but nothing worth complaining about. The parking was a bit small, but doable and the place is not located in a crowded area so it is very easy to get in and out of. If you are looking to host an event that requires a lot of talking, I would look elsewhere, but if you are looking for a place to host an office party or a weekend bash, this would be a good choice.

Yea unfortunately the reviews are accurate. We went to a wedding in September and besides having a great time with friends this place is less than great. We showed up after the ceremony had already started (my husband couldn’t get out of work early so we knew we wouldn’t make it for the ceremony) we wanted to wait outside of the chapel for the bride and groom. One wait staff person told us to go sit in the outdoor reception, we started walking towards the reception but it felt wrong sitting there before even greeting the newlyweds. We decided to stick with our original plan and wait by the chapel. Now 3 employees were standing at the chapel doors, at least one of them smoking a cigarette waiting for the bride and groom to emerge married and walk right into a cloud of cigarette smoke… DISGUSTING! We just tried to keep our distance being dressed in a nice, brand new dress and my husband in a suit and tie. We aren’t smokers so we don’t want to smell like smoke. Another woman tried to get us to go into the reception and I told her that we felt more comfortable staying here to greet our friends when they came out. She proceeded to roll her eyes and point at me and say to her BFF/​coworker that she couldn’t believe we wanted to do that, how rude it was, and how someone did that at her wedding and it ruined her whole wedding and she was livid! First off, our friends know my husband works and that we would be late. Secondly, who are you to judge what we decide to do?! Clearly we were well aware of what we were doing and felt like this wouldn’t make our friends mad but happy (obviously your friend/​family member underestimated your bridezilla ways… if you let that little thing ruin your wedding you’ve got BIG problems in your future) Finally, don’t point and talk crap about us right in front of us. That’s incredibly rude and even worse when you’re supposed to be professional!
The drinks were good and the bartenders were great… food and apps weren’t impressive. The whole wedding was way behind schedule.

There are pros and cons to every place. We got married here 9.20.2015 and planned it with them while living in Virginia. 1. Up to the day of i found Greta to be most helpful. 2. Twice there were computer issues and i was unable to get an email response from Karen for several weeks. 3. The accommodations… its an inn! It worked great for those coming from out of town but i wouldnt stay longer than one night due to lack of amenities. The convenience factor was good for us. 4. Accent lighting was forgotten at our reception. 5. Food was great snd plentiful. Pricing was decent as well. 6. Tina was our matrie d… she helped all the pieces come together.
Recommendations… they need to hire more cleaning staff. Having only 1 or 2 staff turnover rooms in time on a busy weekend is unrealistic. Improve communication/​workout technology issues.

We had my daughter’s wedding here 9÷13÷15, they did a terrible job with the food. The cocktail hour was slow to refill the pans with food. Dirty dishes left on the tables even while main meals were being delivered to the tables. The childrens meals were burnt and had to be sent back. We had a chocolate fountain and did not get all the foods we requested and promissed. Some tables received bread and others had to ask for it.
The wedding was to be over at 5:30, but all napkins were removed along with all silverware, so no spoons for the coffee at 4pm.
Jessica our main go to girl, had a very bad attitude from the very beginning and I had to let her know that was not exceptable, she than got a little better. They didn’t serve the coffee at all tables. Our guess were asking if they would be getting coffee. The place was not cleaned to the best it could of have.
We were promised the moon but it was far from it and if we would of known this a head of time we would not be there.
This is why I am writing this report to save the next bridal party from going through this. They make you fill out all the paperwork on what you want and what you will receive. But must throw those away because they didn’t follow it.
Brides beware!!!

For starters the woman in the office (I didn’t catch her name but she was Asian) attempted to give us the wrong room and charged our credit card more than what it said online. When we realized the room was not the room we rented online we went down and she didn’t act surprised so we knew she did it on purpose and just hoped we wouldn’t notice. She then has the nerve to say «you can take room 306» excuse me? That’s the bride and grooms suite (we were there for a wedding) finally she offered a 10 discount. Normally I’d let her have it but we were in a rush to get ready so she lucked out. Now, let’s get to the condition of the actual hotel room –it resembles a creepy motel that you only see in horror films. This place makes good money I’m sure they have more than enough to update the place. It had an old TV that isn’t even sold in stores anymore. I wish I would have taken a picture! Even motel 6 has nice up to date flat screen tvs. the bathroom was horrendous! We didn’t even take a shower because when we got there the tub was disgusting it had a hairball and bits of old moldy soap in it. The toilet looks like it has not been touch by a toilet brush in years. There was black mold clearly visible on it. The woman still has not done anything about the discount she said she would I’m sure she’s hoping we’d forget. Its sad because the venue for the wedding was beautiful but the hotel rooms were gross and unkept.

The grounds are nice but that is where it ends. The service is absolutely horrible. The food is basic food that comes out cold and the reception room seems outdated and the carpet squished when i stepped on it (since we were one of the first in the room that means they don’t know how to clean their carpet). Not to mention half way through the night they ran out of glasses at the bar, I’ve never heard of a wedding venue running out of glasses. I will respectfully decline the next wedding I’m invited to there (or in fact any event I am invited to there).

Don’t book this place. The worst attitude by staff and the food was inedible.

It may be nice there but I’ll tell you this, they are unorganized, they do what they want not you needs for your wedding. The customer is NOT always right.
They moved us around 3 times when doing the pictures didn’t listen to any details of what we wanted and they have my grandmother a hard time cause she was sitting in a chair outside.
Never served us drinks or food while we were taking pictures even though we asked them specifically to make sure they do.
Don’t trust them and don’t book a wedding there.
In the end our vendors that we picked out ourselves is the only saving grace.
F them, and by the way Tony may be on site all the time but he is the type of guy that will yell at the groom (me) on my wedding day.

Went to a wedding here. The dishes for cocktail hour were very small – then ran out quickly then proceeded to wash them and bring out dirty dishes. Legitimately got one with a piece of salmon on it.
Food was no better then your local pub.
I ordered a coffee, it took 20 min and came out very cold. Tasted old, I complained and they offered to brew a new pot, was that coffee from yesterday? Also asked for milk, was told what was on the table was cream – so I then re-​specified I wanted milk and was told what was on the table was milk not cream. Do you know the difference?
I’m fearful of the cleanliness of this facility.

Just came back from Mother’s Day brunch. It was gross! Eggs were green. Told staff eggs were green so they did remove them and bring out more but at that point we had lost our appetite. Chicken and eggplant were terrible. Place is rundown. Never again! There’s good and there’s valley good and this didn’t even make the valley good list!

2 stars are for the lovely grounds and reception room alone…
Stayed overnight for a wedding in April 2013 and here are my memories:
1) Appetizers during cocktail hour — Standard but tasty. The stuffed mushrooms were the best choice.
2) First course — Melon with proscuitto. It was ok, but you had to cut the melon off of the rind yourself, which was annoying.
3) Second course — Penne with vodka sauce. This was the most delicious part of the entire night. Served hot with hot rolls and butter.
4) Third course — Mixed green salad. The salad already had some type of balsamic dressing mixed into it. While the salad itself was good, I would have preferred the option to put the dressing on myself (so as to avoid drenched greens).
5) Main Course — The choices were: (1) Stuffed sole, (2) Stuffed chicken, (3) prime rib. I ordered the prime rib since I am leary of «stuffed» entrees, and it was ok. It was cooked to my liking, but was not very warm. The remainder of the guests at my table who ordered prime rib were not happy — they had all ordered «rare» and it came out medium to medium-​well (and again, kind of cold).
I heard from other guests that the chicken was just «alright.» But not hot… and that the sole tasted «fishy.»
The entrees were all served with a half of a potato and green beans that must have been steamed in bamboo — I guess this only b/​c one guest noted that there was actually a piece of bamboo on his plate…
6) The Cake — Not good… there is nothing else to say.
7) The Venetian Table — This was a nice touch. However, the strawberries served next to the chocolate fountain looked like they could have been a little fresher.
THE INN — Could use some major updating. The rooms were old, and dusty. I noticed some dirt on the table in our room… and when I went to wipe it off a vast dust cloud began to arise from the table and take over the room. Do they clean or wipe anything down? Or do they just make the beds here?
Unless you are coming as a wedding guest and plan on being too drunk to drive (or unable to find a ride to a better hotel) I would not recommend staying here.
Otherwise…the Bride & Groom enjoyed themselves… and I suppose that is all that truly matters…

My fiancé’s cousins held their baby’s christening luncheon here and I know they themselves were very disappointed. Nothing was ready when we arrived and we had to wait forever for the appetizers to be put out and then again for the buffet. The food however was pretty good — the fried calamari, the pork roast and salads were quite tasty. So I suppose my low stars are mostly for the understaffing, the failing restroom and the complete lack of regard for requests made by the couple paying for this shindig. That’s what disappointed me the most.

First off this wasn’t my wedding but a very good friends wedding. I called the day before the actual event to see it I could get a room at the venue so I could drink and enjoy myself without worrying. First off the staff is friendly, but that is the only reason this place gets 2 stars and not just one. First off they were about to send another group of guests to the penthouse cause ‘the bride wasn’t getting ready there’. I had to inform them that she was most certainly on her way and the whole bridal party was getting ready there as well. Strike 1
The hallways/​stairwells smell like pee and must. I finally haul everything up the three flights of stairs and get into my room which had a giant wasp sitting on the bed when I walked in. After killing the wasp with my hairspray I inspected the room more, the glass in the window didn’t fit so there was a random 1 inch gap between the glass and the window pane, hence the wasp. There were stains on the carpet, a label on the ad unit saying it was last inspected in 2004, rips in the outdated wallpaper, and a dead moth in one of the drawers. It also looked like the cleaning staff didn’t completely pick up before I checked in as there were soap wrappers on the floor and trash in the tear age can in the bathroom. I went back to my car to get flip flops cause it just felt dirty to walk on the carpet barefoot. Dirty outdated rooms, strike 2.
Finally got ready and ready to go the the wedding, and seeing as how there were no signs at all i had to ask where to go and how to get there. Either way you take it you have to walk down a ridiculously steep hill to get to the chapel or to the outside ceremony, women beware take it slow or grab onto someone for help. Once seated for the ceremony and waiting a group of about 40 people just wandered up, turns out they were there for a rehearsal for the wedding held the next night and we all quickly realized the venue double booked the space, well thankfully the other party was understanding and they were to rehearse in the chapel instead. The wedding ceremony itself was wonderful, but that was due to the pastor and the couple planning that part than anything the venue did. They also didn’t have enough chairs out and guest had to stand since the staff only brought more chairs for one more row for each side. Strike 3
Now for the reception, my table never got rolls, even though we gave our choice to the bride when we RSVPd the waiter still asked, they were still hanging decorations when we walked in so there was a ladder in the middle of the reception, they didn’t set up all the reception cards the way the bride asked, and they only had one bartender. The food itself was not good at all. No one really enjoyed their meals, and to top it off our table never got cake either.
After the villa arranged for a large group of us to go to a bar down the street, I was with the bride and groom, we were assured they would pick us back up… Yeah limo never came, thankfully we had a friend that drove there and drove us back with a few trips. By time we got back, the limo was parked and staff was gone. I was in the lobby looking for some to talk to about all of this but no staff in sight, I did see the other limo pull up and went to talk to him, Eddie was very friendly and very apologetic. All in all I don’t think I would suggest this venue at all, friendly staff does not make up for the overall lack of quality.

We stayed here out of convenience because we were attending a wedding reception at this venue. The hallways and rooms smell awful, l can only describe it as old and musty. There was no TV (the TV was there but the cable box had no connecting cord, the staff told me they did not have a cord for it). The groom said that there was no hot water in the bridal suite. They could not use the whirlpool and he had to take a cold shower. There are speakers all over the bridal suite walls but they do not work. The staff was nice, but there is no one at the hotel 24 hours so be sure to get all the ice or extra towels you need because once they are gone you are on your own. The food at the reception was just okay. The bride and groom said that they paid for top shelf liquor but the bar didn’t have anything better than Smirnoff. I feel we were ripped off having to pay $ 135 for an uncomfortable room.

Do not stay here!!! I can not stress this enough! This place is terrible. I went to a wedding here and thought it would be nice to stay right at the venue. What a mistake. The first room they put us in had a toilet leaking from the base into a drain in the bathroom floor. Then we got moved into a room that actually had a rubber bed sheet on it. We crinkled all night! Just an awful place.

I read the first review on this place and was not surprised.
I came to Villa Bianca for a wedding and booked a room for the female members in my party to have a private place to get dressed, unwind and escape, if they needed to, after a 2 hour plus drive to get here.
When I arrived I quickly noted that my original reservation for 2 rooms had not been cancelled and a bill for 2 rooms was waiting for me. I promptly informed the girl receiving us, a very pleasant intern by the way, that on Wednesday I called to cancel the extra room and spoke to a gentlemen with an accent and that he supposedly took care of it. She informed me that he was the owner and I informed her of my conversation with Courtney previously, who also by the way was friendly and courteous, indicating that I had until Thursday afternoon to cancel the extra room. The intern then proceeded to rewrite my bill, thereby appeasing my initial frustation at the owner’s incompetence or dare I think malicious intent to overcharge me. She charged me for the single room, gave me a key and we were on our way.
Now to the building. I must say that from the outside this place looks beautiful but looks are not everything. First off, there is no elevator so we all had to lug everything up to the 2^nd floor. Secondly, this place does not believe in air conditioning, the hallways and especially the stairwells were as hot as a pizzeria oven at lunch time. Third, when we get into the room, there is no mirror other than the bathroom, now for a wedding reception hall to have rooms where women will be in attendance without any mirrors in the rooms themselves is just assinine, bad business and a complete lack of concern for the customers that keep you in business.
Next up, I proceeded to take a shower to cool off and not-​surprisingly found that the water temperature was not constant; it would go from hot to cold and when you try to adjust it, you either get scalded or get an ice bath. Bad plumbling and an outdated boiler to say the least.
OK. Now I am getting dressed, the women are scrambling and I decide to leave them the room so that they have some privacy and I am out of their way. I go downstairs and look for an entrance to the reception hall through the building and to my surprise, there is none. (The buildings are interconnected or attached, by the way.) I have to go outside to the parking lot, go around the building and walk down this steep little hill to go the reception hall. (They should have built a walkway alongside the building when they repaved the parking lot.)Now mind you, it is the middle of July, 95+ degrees outside and I am wearing a suit and tie. I can deal with it but as I am walking I am thinking about the women in my party that will be wearing heels, their concern over their hair frizzing out which all women can confirm is likely to happen under these circumstances and I think to myself, man are they going to be annoyed.
Next up, I go into the office to get an update on the sequence of events, seating arrangements and any loose ends that I can quickly address. I speak to several members of the staff, the manager, the Maitre’D, the bartenders, etc. All seems to be moving along so I have a pitcher of water and soda sent upstairs because I know that the girls are scorched. The beverages get there as I reenter the room so everyone is happy and relieved (and thankful) as they chug-​a-​lug their beverages in anticipation of the main event. {Funny how the drink delivery got there so fast, there must be an inter-​connecting doorway somewhere; it is just not available to paying customers and guests.}
I depart once again to let the girls finish and go back down this lovely hill in the parking lot to go the small chapel and check on the arrival of the wedding party. The groomsmen have arrived and all appears well.
Moving quickly to the wedding, I will say that the bride looks stunning, as is to be expected and the groom looks both excited and a little more nervous than he looked earlier in the day, as is also to be expected. I will skip the wedding events and go on to the dinner.
The food is served, as is customary, in several stages and finally the main course arrives. Choices were the usual, steak, chicken and fish. Not a very creative chef here, so vegetarians beware, stay away.
I ordered the steak medium. It arrived with green beans and a stuffed half-​potato in the skin. It does not get better; the steak is like rubber, not tender, not red enough in the middle and totally flavorless, I could have eaten a salted cardboard box with more flavor. The potato was just that, a potato, no creativity and the green beans were limp and somewhat flavorless, I could not identify what they cooked them in.
On the bright side of all this, I will say that the wedding went on without any controversy and the top-​shelf open bar for the night kept everyone happily imbibed.
Summary, stay away from here.

My wife and I attended a wedding at Villia Bianca in 2006. She sent this letter a few weeks after the incident. It never received a response:
«I am writing to you to express the dissatisfaction I experienced as a guest at your facility this past weekend while attending my cousin’s wedding and reception.
I was accompanied to the wedding by my fiancé Steven, also an invited guest. Steven has been a vegetarian for nearly 20 years. Upon receiving our invitation with entrée choices, I contacted my cousin, who informed me that an entrée of eggplant parmigiana would be available to him as a vegetarian alternative to the meat entrée choices.
When we were seated for dinner, our server came to our table to take our entrée order. We informed him that I chose the chicken and Steven chose the vegetarian. Our server then asked Steven if he would like the eggplant or pasta entrée. We were not aware that there would be a second choice, but we informed the server that Steven had indeed chosen the eggplant parmigiana.
As the first course was served, I noticed that I was a chicken stock based soup. We asked our server if there was a vegetarian version, to which he simply replied, „No“. It was obvious to us that Steven would be neither offered nor served an alternative first course, but we were not so immediately bothered as to comment on it.
Our next 2 courses were served and we were pleased with both. As the main course was being served, every person seated at our table was brought a meal except for Steven. He was served last, after a noticeable delay. The server placed a dish in front of him and without comment, walked away. What was on that plate was not eggplant parmigiana, as we had previously been told it would be, but a pile of leftover food masquerading as pasta primavera. We were then forced to call our server back to our table to inquire about this dish and ask about the eggplant dish. He acted as though he did not recall Steven ordering the eggplant and said he would „check with the kitchen“ when we pushed for an explanation.
The reason for our instant dissatisfaction was this: The pasta primavera was compromised of nothing more than the chopped remains of the crudite display from the cocktail hour and the pasta from the second course. It was celery, carrots, marinated mushrooms and penne pasta. Nothing more. The vegetables were nearly raw, the pasta was mushy, overcooked, and literally sitting in a watery mess on the plate. It was unseasoned, bland and tasteless. It was the farthest thing from pasta primavera that either of us had ever seen. It was in no way acceptable as a vegetarian alternative equal to the quality of meals being served to the other guests present.
After a considerable wait, we told the other guests at our table that they should begin eating and not wait for us. As table after table was served and other guests enjoyed their entrees, Steven and I sat and continued to wait for our server. He reappeared in the room several times, but was quite obviously avoiding us. After several more minutes nearly everyone around us had been served. Steven decided to wait no longer and went to the kitchen to speak to the chef or banquet manager, where he was curtly informed by the banquet manager that the bride and groom had chosen pasta primavera for their vegetarian entrée. She smugly told him that she would show him a copy of the contract. The banquet manger completely implied that he should take it up with the bride and groom, knowing full well that no decent person would choose to involve their hosts in such an issue on the most special day of their lives.
Whether the error was on the server’s part, the chef’s part, or the bride and groom’s part, your staff had immediate power to remedy it and simply chose not to. The only fact that remains is that we drove for 3 hours over a distance of 175 miles as invited guests of this event, stayed overnight in your inn and had no dinner. I opted to not eat my meal out of respect for my fiancé and the fact that he was not afforded the same benefit that every other guest at the wedding enjoyed.
The purpose of this letter is solely to inform you that your staff needs a refresher course on the meaning of the words „guest“ and „hospitality“. No matter how beautiful the ceremony and reception were and regardless of its cost, as a result of the way we were treated by your staff, my fiancé and I did not have the same experience that the other guests did. I will not embarrass my cousin so much as to tell her how we were so carelessly dismissed by those she entrusted to cater and orchestrate the happiest day of her and her husband’s new life.
I hope that you share this letter with your entire staff so that they may be reminded that they chose to work in the hospitality industry. If they cannot welcome and accommodate their guests and treat them the way they themselves would expect to be treated, they should seek employment elsewhere.»