Benfield Shell Service Center

This place is trashy. The lot is a mess. Just seems to be a very dirty place.

Place is run down. I only occasionally buy gas here.

This place is run by thieves! My wife bought gas here and the clerk started to haggle with her over the price per gallon. Today regional gas prices at $ 1.99/gall, they charged her $ 12 for 4.5-gallons = +$ 2.75/gallon. They rely on dumb customers to keep coming back.

This used to be a locally owned shop where you could feel good supporting a neighbor. But Dale is semi-​retired and at this point should just sell off to someone who is young and cares for customers and providing quality service.

I dropped my car off mid-​day as instructed as I really needed my brakes fixed. I was told my car would be ready for pick up that evening. At the end of the day I hadn’t gotten a phone call in regards to an update on my car so we drove over there in my husbands vehicle. As it turned out, not only was the work on my car not complete, it had not even been started and the «mechanic» had gone home early for the day. I was beyond frustrated because my toddler and I do not like being cooped up in the house but it looked like we would be stranded in the house for another day. Blah. I was told my car would be finished tomorrow. So again the next day we drove over there after not hearing anything and the mechanic had not even shown up for work! I asked to talk to the manager who wasn’t available but the cashier I spoke with gave the impression that this was not uncommon. Ugh, what an utter waste of time. Needless to say, we took my still broken car home to look for another repair shop. I guess it serves me right for not checking the Unilocal reviews before I went lol.
Cliffs:
Please don’t waste your valuable time at this place, they don’t give a crap about their job.

Had some minor work done here,
they didn’t have change to give back…
smelled like cigarettes

I dropped my car off here yesterday for an oil change (right across from where I work, so very convenient). When I picked it up, I was told all 4 brakes were shot… rear brakes needed pads AND rotors, front brakes needed pads are were within days of wearing to the rotors. Seemed strange since I haven’t noticed anything with the car, and if all 4 brakes were bad, seems like I’d notice SOMETHING. Took it somewhere else for 2^nd opinion… front brakes PERFECT, rear brakes almost need to replace pads, but rotors fine.
Not sure if they were deliberately trying to con me, or if they just don’t know what they’re doing… but either way I could have wasted lots of money. Will never be back… not even for gas!
AND, the inside of my car reeeeked like someone had eaten a cheesesteak in it. Literally gagged when I got in and had to ride the whole way home with windows down… and it was cold yesterday!