Quest Diagnostics

So I needed some bloodwork done and came here after a different lab was closed for emergency repairs of some kind.
I didn’t have an appointment and only waited a few minutes before I was called to a counter with my prescription. After trying to figure it out for a couple minutes, she made some comment about how if I was given papers by that doctor again that they needed to be in a different format and it was confusing to her. After there was a glitch with the ID number, she asked if I had their contact information so she could put it with the file. I dug up the card and gave it to her. She scrolled through a list on her computer and found the hospital and sent me out to go wait some more. Soon enough I was called to the back.
The guy who took my blood had a sense of humor and was really personable. I told him I was used to getting stabbed a couple times before others could hit a vein in the past. And miraculously, he got it on the first shot. A couple minutes later he had everything marked and sent me on my way.
If the woman behind the desk understood that I have no idea what is considered a normal-​looking prescription (I don’t see them every day) it probably would have been a better experience. At least the dude poking me was considerably more pleasant.