Hummel Tire & Auto

Great customer service. I purchased tail lights for my vehicle and was recommended to call Hummel. I’m glad I did… Kristina the owner answered the phone and told me to come on in and was very kind to put them in free of charge! Any car service now that will be needed will take place here due to the great customer service! Thanks a bunch!

We have three older vehicles and have been been loyal customers for approaching ten years. We trust them completely to explain why we need work done and the give us the best possible advice. We’ve always been happy with the work they have done. Hummels has never added on work that we hadn’t previously agreed to without discussing it with us first. We have relied on them for free advice about a multitude of things over the years including purchasing used vehicles for the kids. They have won many local customer service awards for a very good reason — they provide excellent customer service! I suspect the one star review is disgruntled for some other reason, because we know how Hummels operates, and it’s just not true.

I was out of town when my wife’s a/​c started acting up. Spent $ 700 at a shop that fixed it for a day. Told her to take it to the dealer, they gave me a $ 2400 estimate. Hummel said they would do it for $ 900. She let them do it, then got a call that it also needed another part in addition to the evaporator. Another $ 400. A/​c was cold again. Then she called and said at highway speed there is a wind noise by the windshield. Took it back to Hummel, they inspected and did something, but said they couldn’t test it because it was raining. Next, condensation was building on windshield on her way to work. I told her to wait and I will take it when I get back in town. Today, I’m back in town and taking it to Hummel, all be it 3 months later. The first thing the service manager says is, «we always check the operation before and after we work on it». Funny, they didn’t catch the noise on the test drive after. Anyway, next the service manager says, really 3 months later and you didn’t notice it? I told her that i was out of town and my wife works so she doesn’t have additional transportation. She rented a car through Hummel when the original work was done. I also asked the service manager wasn’t there a year warranty on the work. She said yes, on the work they did. My word of advice, stay away! First, to tack onto the bill knowing that I am out of town. Then to be accusatory when you bring it back, for work they had done.

Got an estimate yesterday for a new clutch and brought it into them at 8:30am. By 10:30 they called me with the news that it also needed a flywheel (which I suspected anyway). I’d already researched the parts and labor, so gave the go ahead. Christine called me at 4:30 to tell me it was done. Not only did they fix the clutch, they cleaned up the corrosion on my battery and took the time to fix my brand new rear tire where the chrome was wearing the seal AT NO CHARGE. Something Tire Kingdom down the road should have done a week ago when I took it back to them 3 weeks after getting 2 new back tires from them! I’d been putting the clutch off because I didn’t have time to be without a car for a while so I was happy that this was all done in a day! I also got a desperately needed oil change. So glad I went to them (based on all the great reviews!). I will be coming here for all future service and repairs from now on!

Just had my car repaired here. Very open about what its going to cost. Friendly counter person.
Even gave me a ride home when I realized it would take most of the day.
I will be back.

If you want an honest, talented shop to take care of your mechanical needs you found it!
I couldn’t be happier with Hummel Tire and Auto. Christine was unbelievable! She went out of her way to find alternate choices when I was unable to afford my necessary repairs. I was treated with genuine respect and felt like I was a cherished customer even thought it was my first time there. I will never go anywhere else for my cars needs!

They sneak in additional work not needed to rack your bill up and they are expensive as is anyways. Not impressed or happy with service do not recommend to anyone

I really think this place is the real deal. I never feel like I’m getting scammed. Yet seem to be an honest group of hard workers.
Maybe I’m crazy, but I think it’s a legit car service company (not many of them out there).
I’ve had a variety of services performed on 2 different cars from different decades and each turned out to be exactly what it needed. Never once did I have to return a week later bc the same thing/​something new was happening.

I’ve been a client of Hummel Tire & Auto for many, many years. Christine, Jessica, Jeff & team provide amazing customer service, superior and extremely honest work and I’ve trusted them with my own and my family’s cars. They always give me a fair and competitive price and let me know if a repair can be done later or less expensively. I have recommended many people to Hummel and will continue to do so!