uBreakiFix

Great work and service. I took my iPad here to get fixed and they did a great job. They also had it done the next day! I would definitely recommend this place and will be coming back if I ever need anything else fixed.

My daughters I phone had a crack screen and it was repaired while in spring break, within 30 days I sent in back for a repair because the screen was flickering and then went black. They told me I had to pay because of the scratches and warranty wouldn’t cover it so they offered to replace the screen and just pay for the screen it self I was fine with that. Now they mail it back and my phone is just power cycling every so many minutes not happy at all. Will not take it back to them to fix it.

I went for the first time today and received excellent and quick customer service. John was able to help me right away and didn’t make me feel like I was being sold. I was treated in an honest way and like a real person who needed help. I will return next time I need assistance even though I hope I don’t have to :)

It finally happened: after countless drops in the driveway, parking lot, tile, etc. my iPhone 5s screen finally shattered after the most minor of tumbles onto carpet.
Went to uBreakiFix at Olympia Pkwy and got a new glass + LCD for a fair price.
Fast forward a week or two: phone is annoyingly not disabling the screen during calls, so my ear is trying to play Words With Friends and put me on speaker. A short trip back to the store and the problem (loose proximity sensor) is fixed in minutes with no hassle and not even the mention of a fee.
Fast forward another month: screen is coming loose (as I was warned it might due to an old frame with a new screen). Another short trip to the store and it’s fixed again with the same ease of doing business and straightforward communication on my different options.
In every instance they showed a real interest in making sure I was satisfied and knew my options. I didn’t go in demanding Mercedes-​level service, so perhaps my expectations were low which allowed me to leave happy every time. But regardless, I’m comfortable recommending them because they seem to consistently do right by their customers.

Ever been out of town when your cellphone, which you had for over 4 years, stops working? Yay… then you go to Verizon… gee they can’t fix it. To have any sort of working phone, you are forced to get another one… over $ 100…cheapest one they have to sell. No problem, except for when the Verizon technician tells you, I’m sorry, I can’t transfer your contacts. Holy Shiite! Your broken phone has NO display… so can’t go through the painstaking effort to just write them down.
What do you do?
Ubreakifix! That’s your solution.
For just over $ 40…they were able take the motherboard out of the broken phone and put it in a used, but working similar phone.
Mind Blown!!!
And trust us… we are international travelers, the contacts are worth more than its weight in gold.
So are the guys at ubreakifix.
Thank you so much!!!

These guys are amazing! So I shattered my iPhone screen for the first time a few weeks ago :(and since I’m not due for an upgrade just yet, I figured I look into replacing the screen. This location had good reviews, so I figured I’d check it out. I went in, and they had my screen replaced in about 8 minutes, no joke. They also recommended this extra piece of tempered glass (kind of like a screen protector) and would give it to me for half the regular price since I had my glass replaced. I figured for $ 15, why not? So I went ahead and had them put one on there for me. Well, a day later (4^th of July) we went to the lake, and I dropped my phone AGAIN. This time it was face down on a sharp rock, only the tempered glass cracked! Me and my boyfriend have since taken a couple more things to them, and every time, we have THE BEST customer service. This is definitely the place to take electronics that need repair.

So happy I found this place on Unilocal!They really delivered. I was able to get the screen for my S4 fixed in less than 2 hours. Before leaving I discovered I was not able to swipe down any longer (from the top of the screen which was not an issue when I walked in). I went right back into the store and was promised that the equipment to fix it would be ordered and repaired with no extra charge to me. The customer service was EXCELLENT and they even put cartoons on for the kids while we waited. Would definitely recommend that if you crack your screen it’s WORTH the wait. After my experience with my phone, I’m really thinking about taking a tablet up there that’s had a cracked screen for awhile just couldn’t find a place to repair it. Now I know.

The gentlemen working here were knowledgeable, helpful, and courteous. The process for replacing my iPhone 5 battery took minutes, and they even offered to charge my phone for as long as I needed to go about my day. I definitely would recommend this place to anyone needing smartphone repair. I was there for quite some time charging my phone, and saw the associates’ interactions with other customers and was very impressed with their ability to relate, assist, and educate.

Saved my phone, changed my shattered glass on my samsung and it took less than two hours, just enough for a good meal/​brake. Professional and relaxed place. Will def go back if needed.

Honest. Fair. Reputable.
I have visited this particular store in the Forum twice in less than a month-​having cell phones diagnosed to determine possible solutions– I did not pay anything either time– due to the honesty and professionalism of the technicians.
I do not know a lot about cell phones OR how to fix them. The techs at Ubreakifix could have told me ANYTHING and sold me parts/​service/​etc.
But they did not do that. Instead, the technicians were honest and forthright about what they found and offered several solutions… for ME to pick. While I was waiting for my phones to be assessed, I overheard the techs talking with other customers, explaining their cell phone situations and different options– including the difference in quality replacement parts over cheap imitations– always in a patient, friendly tone– not talking down to customers (*although most of us have no idea about complex technology!)
It is so refreshing to visit a business that conducts themselves in this honest, reputable manner. I highly recommend this business for those who do not have expensive repair plans on their cell phones, Ipads, etc. They will give you an honest appraisal of their findings and help you to figure out the best solution for your situation… they do not push products or services– and they do not take advantage of customers who do not know —
Bravo gentlemen! Thank you for providing honest customer service
Laurie Singel
Schertz, TX

This place offers great customer service and they warranty their work. Their prices are reasonable and their service time for cell phone repair time is quick! I’d recommend their services to anyone needing to fix their cell phones.

These guys are awesome! The power button on my tablet kept sticking in, they fixed it once and that didn’t work but under warranty they fixed it again for free with new parts this time. The new part is working great and they were unbelievably fast to fix it. Very friendly but hope I don’t have to see them anytime soon :)

Awesome & Quick service!!! Though its hard to shell out the funds for repairs such as mine (cracked screen LCD) when u almost feel confident to do it yourself! But if incase u do screw up like I did… ubreakit…they will definitely FIX it!
Hope to never have to come back… for the same issue, but I’d probably go back for future issues :) thanks guys!