Enterprise Rent-A-Car

Great staff and the cars are always awesome. The only reason I am leaving them is that I moved from Selma. Plus the receipt is always so organized. Thank you for all the great service and making my honeymoon last year awesome

Always get great service and help much better than other rental companies and friendly to

Seven reasons to avoid this place. I recently had the displeasure of renting a car at Enterprise in Selma. This was just over a month after renting from Hertz on Blackstone in Fresno. Let me tell ya, I would hitchhike to Fresno before I would rent a car at Enterprise in Selma again. First; Upon being picked up at the auto body shop I was informed by the driver that instead of leaving the vehicle at the auto body shop when I was finished with it, they would prefer if I brought it back and they give me a ride to get my vehicle (instead of the customary drop the vehicle at the shop and they pick it up when done.) Second; They gave me one choice of vehicle, yeah like «take this it’s the only one we have» which I guess was really the «take it or leave it» choice. No economy cars just a Chevy Equinox. Third; The vehicle was dirty, as in filthy dirty mud on the outside. Fourth; As I was driving home I looked down and the ¼ tank of gas they told me I had was really below empty! Normally not one to cause a stink I had a momentary lapse of good judgement and thought about gassing it up myself but then decided, heck no. What is the chance of taking a vehicle back, especially one that you do not know well, on EMPTY and risk running out of gas? You think they are going to credit you a few bucks for gas if you leave more than that in the tank? Not!!! I saw this as a ploy to get free gas from an unwitting customer. Fifth; I took the vehicle back to complain about the gas (or lack thereof), walked in the office and the same person that helped me is giving a customer 3 choices of vehicles! Economy vehicles which I too had asked for! This is less than 10 minutes after I rented my vehicle! When the attendant was finished and the office cleared out I explained I had returned because I was below empty on gas. However I calmly explained that I was very disappointed in hearing them give the gentleman that just left 3 choices of vehicles. I was told that «he had a reservation» and I did not. Therefore he had his choice of «reserved» vehicles. (Yeah sucker how dare you expect service without a reservation). (Not a quote, added for color). Sixth; I was told they would gas it up but they only had a small amount on their credit card tab and could only put in ¼ tank of gas. Seventh, When I returned the vehicle 8 days later I was told their driver was out and would be back in 10 minutes which turned into a half an hour. Bottom line, these people really think they have the market cornered in this small town and well they may. They are arrogant and cocksure. If you can at all help it, go to Hertz in Fresno and avoid Enterprise in Selma and their pompous, uncaring, take it or leave it, attitudes.