Animal Emergency Service

One of my dogs had an accident yesterday, we took him really fast to the vet ER, unfortunately, he died 5 almost inmediately, it was extreme sad for me and my gf, and the people who work in this place was extremely friendly and nice, with us, and with our little Chico’s body. They wrap and put him in a special box, and gave us the «paws of remembrance». Thank you very much guys, we really apreciate it.

My pittie, Eva, had gotten bitten by a spider or jellowjacket. she had a severe allergic reaction, and basically turned into a balloon within one hour. My vet was in surgery so they referred me to Selden Emergency. Luckily for me no one else was having any issues that day.
everyone from the front desk, to the vet assistant, to Dr. Camacho himself was courteous, friendly, and professional.
she got injections of diphenhydramine and steroids, and the swelling/​hives, disappeared as fast as they appeared.
They followed up with a care call, which I appreciate.
I thought the prices were fair. $ 150 for an emergency visit is not unheard of and the shots and take-​home meds were normally priced.
I would not hesitate to bring my pet there for any other emergency.

My yellow lab was prone to seizures, but last week he had a severe one and unfortunately he didn’t make it. Aside from the fact I am devastated and heartbroken, we took him here as an emergency. The ladies upfront were somewhat nice, I use that term «nice» loosely. My dog was having a seizure for over two hours and they finally calmed him down, they wanted to run tests on him and have him stay overnight but The charges for an overnight stay were ridiculous ! We knew he probably wasn’t going to make it, but what pet owner isn’t hopeful. A few hours later we get a call saying his heart was failing and to rush over … So literally sprinted to get there and they told us he didn’t make it. They gave us a small little area to wait in while they brought him out. They rolled him to us but the girl just wasn’t careful or considerate and kept banging him into the door and wall etc. rude .
They told us that our only option was to cremate him, honestly just thinking about it makes me cry even more. They ONLY gave us that option, and obviously charges for that are insane ! Later on discussing in the car I said why couldn’t we take him with us and bury him in the yard. We later on called back and asked why didn’t they recommend this to us and they just said they forgot. SERIOUSLY you «forgot» or you’re just to money hungry? Honestly just aside from this experience they made it 10x worse.

Selden Animal Hospital is by far the worst I’ve ever come across. They are more concerned about getting your credit card than they are about helping your pet, my dog went in overdosing on Advil, and came out close to death from a infection caused by their filthy facility. We had brought my dog back to the hospital due to concern about why he was still so sick just for them to tell us they don’t know why he’s in such distress and maybe he is just sensitive. they gave him morphine for pain and sent him home just for him to come home and be even worse. I took him to my regular vet today, he was started on antibiotics like this animal hospital should have done in the first place instead of just calling my dog sensitive. I advise you not to bring your animal to this dirty, uneducated, highly disappointing so called «emergency» animal hospital; a complete waste of your time and money.

I’ve had to use their emergency services twice now — once when my beloved cat was attacked very badly by feral cats; yes it was insanely expensive, yes they get you by the eh hem, let’s say gut, because of the emergency loved one factor and have you in a vulnerable place… but with all of this understood, without them, I would not have my cat who is literally like my son. Truthfully, he is alive and okay because upon arriving in this state of sheer fear and panic, found out a friend of mine worked there as a vet technician or whatever and told me what I would need to do to drain his wound at home and not pay $ 3000 to keep him there over night. Yes, that was an unexpected lucky miracle of an outcome but regardless, he’s alive because of them.
Now today, 5 years later was the second time I’ve used their services when my same now healthy cat attacked a baby bunny! So upsetting, we were able to stop the cat and get the bunny in a box. Knowing cat saliva is septic and would surely kill the baby bunny if not treated properly, I began searching where to bring him ASAP. Thanks to another friend in animal rescue, she directed me here. They take ALL WILDLIFE free of charge! I was able to bring the poor little bunny and drop him off, just had to fill out a very brief form explaining where he was found, my name, and the circumstances of finding him. Their emergency services may be questionable for your own pets, but in this brief nightmare we experienced, they were awesome.
Also, people being surprised that there’s only one vet may be confused; in my experience, there’s almost always only 1 veterinarian on the clock at a time at an animal hospital, let alone an emergency facility.

You can’t call yourself an «emergency service» if you can’t handle emergencies. We took our 13yo cat here after noticing some acute changes, and this was the closest place we could go.
I thought it was shady that they asked for my SSN# on the intake form. Odd. Why? The technician was nice enough, and seemed like she cared, but the receptionist was a rude idiot. We waited in the exam room for over AN HOUR for our! emergency! to be addressed. When we asked the receptionist for an ETA for the vet, she told us there was another cat who was having «agonal breathing» and that there was only the one vet there.
Ok, that’s gotta be some kind of patient confidentiality breech, and um, why is there only one vet in an emergency facility? Also, there seemed to be a lot of animals dying while we were there — not confidence-​inspiring.
The receptionist made no further eye-​contact or attempt to see how we were holding up. Extremely unprofessional.
It was almost 90min before we decided to leave, still not having been seen by a vet. Our concern for our pet and frustration over this horrendous experience brought my wife to tears. As we walked out, the receptionist continued to ignore us. We drove to Plainview, to Long Island Vet Specialists, which was a night-​and-​day experience. They were really great.
Seriously, if you think you have a real pet emergency, this place will likely waste your pet’s precious time. Drive to Riverhead or Plainview and get appropriate emergency veterinary attention.

I have an 8yr old Akita. He was attacked by a Raccoon while defending my gf’s dog from the animal. It was really late at night and I took him here in my sheer panic from the results of the attack and I’m so glad I did. Yes there’s a emergency fee but thats absolutely worth the treatment that gave not only my amazing dog but myself by being to calming and caring throughout the process. They brought my dog a bowl of cool water to calm his nerves and gave him such great attention and care to every detail. They cleaned him up checked him out all over and gave him the right meds he needed to make him better after the ordeal. I honestly would never feel the need to take him anywhere else. I can’t thank them enough for all they did for him. And the fact they followed up afterwards and informed his regular vet of what happened is so caring and professional. Thank you so much!

We brought my cat here to be hospitalized because our vet did not have 24 hour staff service; the plan was to hospitalize her for 3 days, but this changed as we received news about her blood work. The doctors here were thorough and honest, and they kept me up to date with any results they got back during the hospitalization. As some reviews point out, it is for emergency services so prices tend to be more expensive than your average vet. However, I think they do care for the animals and are really thorough with the care and services they provide.

Ok, so this is an Animal Emergency Service. For EMERGENCIES. That’s why it’s $ 150 for an examination (no matter what the next steps will be) up-​front. They’re open 24 hours, 7 Days/​Nights a week. If you can stand to wait for a daytime appointment at your regular vet, that’s probably your best bet — but when you NEED some help with your companion, it’s nice that this place exists.
There is a Veterinarian in-​house at all times — which I was surprised at when I called to get some info. I had made an appointment with my normal vet for the next morning to go for the trip every animal lover dreads, but by the time I got home from work my little guy was in the last stages of heart failure and actually looked like he was suffering for the first time in his life.
It was time.
The waiting room is pretty large, with benches along the walls for people to sit and a TV to try and take your mind off of whatever-​it-​is that brought you through the doors. The receptionist at the desk was friendly and compassionate, and seemed to do her best to expedite the people who came in. They offered to make a paw-​print in clay (for a fee, I am sure) for those who are making this their last trip together. The night I was there, a dog had been attacked pretty severely by another dog, and there were 2 other people also waiting.
I had about a half hour before I was admitted into an examination room, where I met a friendly tech who did a quick assessment of my cat and then took him to get a catheter placed (which makes it almost impossible to make a mistake when administering the euthanizing agent, thus minimizing the suffering of your friend at the end). When she returned, she said she gave him some oxygen and he seemed to improve slightly for the moment. They didn’t have to do this, and to me it demonstrated that the care here really aims to provide the most humane treatment even when ultimately it is just a temporary alleviation. The doctor was sympathetic to the situation, and since I elected to stay for the final moments, I got to hold my friend for his last heartbeats. Sedative followed by euthanasia, and a final vital signs check to confirm that the process was complete. I was allowed to stay with my friend until I was ready to leave him behind, and nobody rushed me out — which I really appreciated.
Since it was past midnight by the time the visit was over, I decided not to take my friend with me and to let them handle the remains. It’s $ 70 for a group-​cremation added to the $ 170 (total for euthanasia procedure) and they accept credit cards. While I am sure that I could have gotten this service for substantially cheaper at my normal Veterinarian, there was absolutely no way I could sit and watch my loyal friend suffer and do nothing until the morning.
I do wish they would replace the front door with an automatic sliding door though — most people coming through them are carrying their pets due to their situation, and it would be much more convenient to be able to just walk through to the inside. Inner-​door is locked past midnight and you need to buzz-​in but the area is all glass and I don’t think I would see someone having a problem with waiting too long.

Let me start of by saying that I am not a pet owner. I like pets, and I’m around dogs the most but do not nor have not ever owned a dog.
However, I’m no stranger to dog sitting and caring for friend’s dogs so when a buddy asked me if I could watch her dog for 3 days I agreed.
Well long story short, my first day dog sitting I had to take Gracie to Animal Emergency Care. This incident occurred on Wednesday night May 22^nd. What lead up to this point was a pile of diarrhea in the house, a few hours later puke, and then a huge puddle of blood. Actually, at the time I had no idea what it was or how it got there — it was my guess that the dog puked up blood. In a panic I called a mutual friend who IS a dog owner and she immediately suggested I take the dog to emergency care.
Lucky me she came to help out. We first went to Commack Animal Emergency Service but the Dr. was in surgery and wouldn’t be free for 2 hrs. They suggested we go elsewhere and we ended up at their sister site in Selden.
Again, long story short Gracie was admitted and ended up staying there for 3 days until the owner returned home. They immediately put her on IV fluids, ran tests and did all other sorts of stuff. She was not in good shape and had lost a lot of blood and fluids.
From my experience and from what I witnessed while I was here, the staff and Drs. were caring, patient, and understanding under the circumstances.
In order for the dog to be seen and then cared for, there was a lot of paperwork to be signed. They covered everything from estimated costs — which has to be paid upfront by the way — to CPR, DNR, limits to saving your pet, etc. A bit over whelming and quite a responsibility.
The facility was friendly and helpful and updated my friend over the phone when she called to see how her dog was doing. They were accommodating and made an exception of taking the dog owner’s CC info over the phone and willing to switch all charges over to her card as opposed to charging the CC we used at the time of the visit. They continued to keep her updated as she was away and the dog needed to stay for a few days any way.
Gracie recovered well and came home as expected on the 3^rd day. Animal Emergency Service made a follow up phone call a couple days after her release to see how Gracie was doing. My friend (the dog owner) was also pleased with the care they gave her dog and was happy with the experience.

Update: Because this has been mentioned by several people in reviews, I wanted to address the «one vet only» issue. It’s true that many non-​emergent vets only have one provider (although mine now has two), except this is not a normal vet, they are advertising themselves as an emergency vet. In order to call yourself an emergency facility, you need to actually be able to tend to emergencies. And if you can not, you’re not an emergency vet; you’re an insanely overpriced vet open ²⁴⁄₇. Many emergencies may not be «life and death» time sensitive but need to be addressed sooner than the next business day and as such can wait around in a waiting room for a few hours (though admittedly, this would be an awful experience). Then you have the true, my pet is actually dying (as was the case the last time I went there), time sensitive emergencies that depend on emergency vets actually being able to triage and handle emergencies. With this in mind, not surprisingly you’ll notice in my review below, my issue is not that they seem to only have one vet (in all of my experiences) available at a time. It’s that when they find out that the one vet is going to be tied up for any significant period of time, they do nothing to fill the gap. Again, if you can not attend to emergencies in a reasonable amount of time, you’re simply not a vet that can be relied upon to actually handle emergencies. With the prices they charge, they should be able to bring in an on-​call vet when the primary vet is going to be unavailable.
If this place has worked for you, that’s great. For injuries or illness that are not super time sensitive, by all means give them a try if you want. But, I have to let people know that there’s a good chance they may turn you away or you may have to wait a very long time because I don’t want what happened to my cat to happen to someone else if it can be avoided. Having this info in a true emergency and making informed decisions on where you go first could mean the difference between your pet living or dying.
Original Review: I took my 8 year old cat to this «animal emergency» hospital when he went into congestive heart failure. When I got there, with my cat that was having trouble breathing, I was told that no vet was available as they were going intou surgery and I should drive half an hour to the emergency vet in Riverhead. What kind of emergency service are you if you can only handle one emergency at a time? They serve a huge population and this just isnt acceptable. When I got to Riverhead, where I will be going from now on for any emergency services, when I asked what their policy is in that situation, I was told that another vet is called in if the on-​call vet has to perform surgery. This is exactly what I thought would be expected of an emergency service. I’ve also been to Selden in the past and I felt at their mercy with regards to charges considering the circumstances (pet emergency) and that they’re one of the only places to go when your vet isn’t open (Riverhead was either not open or I was not aware of it when this happened years ago). When I was last there, I did not find the facility to be overly clean, it was not updated, and I cannot really comment on the staff as that portion is sadly unmemorable. I will never ever return to Selden Animal Emergency Service because of the fact one cannot be sure there will be any vet available to help your pet in an emergency and there’s no reason to waste time when there are much, much better options.

Had to take our two dogs to this emergency veterinarian at 4 AM the other day. They had chewed a disposable aluminium pan and ingested a few bits of it. We’ve used another 24 hour animal hospital in the past, bills racking up to the $ 2000 mark with no surgery or IV antibiotics involved. Fortunately, the veterinarian examined, xray-​ed and competently ruled out obstruction. She gave us detailed obstructions for treating and monitoring our dogs at home. Two days later and both are fine. Our bill was $ 368 for both! That is extremely reasonable for a 4AM vet visit for two dogs. Will be using Animal Emergency Service for all such visits in the future.

These people are dishonest greedy bastards. They will take advantage of every owner who comes through the door by ordering unnecessary tests and running up your bill. If you’re quoted $ 350 expect it to be double. I’d love to meet the owner of this place on his frigging yacht so I could push him overboard. Greedy bottom-​feeder.