Lowe’s

I like Lowe’s but I dont love it. Beware purchasing appliances from them. I purchased an electric range from Lowe’s while they were having a 30% off sale and it was cheaper than Home Depot. The in store associate was helpful and we were surprised they could deliver it in 3 days for free, including removal of our old appliance. Sounds great until the delivery guys struggle assembling it and then say that they can’t test it because it was so cold outside it will break — wait an hour to turn it on… figures the push-​over of our family is home for this and doesn’t realize something is up. So of course an hour later we turn it on and it doesn’t work! A call to customer service says a repairman can come out in 2 days. Repairman says delivery people broke the stove and he fixed it in 10 mins. What a hassle!

Contracted with Lowe’s to have a deck built back in June. The sales person said about 6 weeks. OK. Mid –July. No call. No deck. My husband calls them they are having some contractor issues (which is why with went with them, so we wouldn’t have this problem), they should be ok by the next week. Once again No call no show. I call the manager and she has the contractor call me. He has more excuses than the day is long but will try and get to us the next week. The next week he calls and states he will be buy the beginning of the week to have the permit request signed. Thursday comes and my husband calls them again. More excuses. I called Friday and requested a refund. So its now August and I have no deck. They have one contractor for all their work and they do want the money up front. AWFUL!!! Waste of time and energy!

Horrible customer service from
. I ordered three items online using gift cards. One item magically disappeared from my order and I was told they cannot get me my gift cards back. WTF!
I have the original confirmation as I took a screen shot in my phone after the order was complete. Still not enough. What a joke.

Need a light bulb or some tools and Lowe’s is fine. Need CARPET? Avoid Lowe’s entirely. After 3 weeks of being told the carpet would be coming soon, it never came. I later found they let carpet supplier’s trucks fill to the top with Lowe’s customer’s orders before allowing them to leave — sometimes taking extra weeks during which everyone’s schedule is shredded. I found a solution better in all respects (cheaper, much faster, knowledgeable) and went to Big Bob’s Flooring across the street from the Seekonk Home Depot. Lowe’s returned most of the money but kept about $ 40 despite the fault being entirely theirs. They get the second star for good parking…

I just drove all the way here to return something and because this particular Lowes doesn’t carry that item I cannot return it. The store in Seekonk provides poor customer service. #unhappy

After receiving a Weber grill as a housewarming present, we had it delivered the following day. We got the usual pre-​call the night before stating the time delivered would be between 8:30 and 10:30 a.m.
The following morning at 7:30 a.m. we got a phone call asking if it was ok to be on our doorstep with the new grill in about 25 minutes, we said «sure!», they arrived on time and put our gorgeous grill on our deck.
Later on, I went out and noticed there were a few things missing, I called and got Andrew in the assembly department. He was super nice, really helpful, and not only remedied the missing parts situation, but gave us extra «just in case».
We were also in need of a special set of screens for the french doors that the previous owners installed (no screens, they can’t be sliders, retractable screens are upwards of $ 300) and Jim came to our financial and sanity rescue with the screen doors to fit the door purchased at that store. He took the extra time with us, we had no such luck at the other Big Box store.
Typically, we’ve gone to our local store, but sometimes you find yourself needing a larger variety.
I haven’t been to Lowe’s often, but now that we’re homeowners, and with customer service like this, you can bet we’ll be coming back here when we need to.

I find the staff at this Lowes more helpful than others that I have been to. The only problem can be when you need multiples of items sometimes stock is low.

As a new homeowner, I have been visiting Lowe’s and their competitors on a weekly (or multi-​weekly) basis now. When it comes down to it, I prefer Lowe’s over their orange colored rival. The Lowe’s in Seakonk seem to have good service, appears rather organized and clean, and makes for a pretty easy in and out when supplies are needed. Prices appear to be about average for the warehouse big-​box home supplies stores and they have a credit card service that gives you a discount or financing plans with purchase of certain items. We bought our washer and dryer from Lowe’s and it came with free shipping and with our new Lowe’s credit card we had interest free financing as long as we may it off in a certain amount of time.
So, as much as I love to shop local, sometimes certain items are much easier (and cheaper) to acquire through a big box store. If I have to choose a place to purchase home and building supplies I would most likely choose Lowe’s and especially this particular location for the above reasons. Not the most exciting place to shop, but really, who finds spending massive amounts of money on house stuff exciting? Well I’m sure there is someone out there who does, but it’s not me.

Until recently, I had little use for a store like Lowe’s… now, it seems like I need it more than ever! All the things I never needed in a rental apartment are essentials in a rental home. Whenever I come here I feel like a kid in a candy store… I want the convenience of everything! At first I felt a bit overwhelmed by the sheer volume of this place and wondered how I would ever find the specific list of items I needed.
was a great starting point to deal with this issue. Look up an item and it will tell you exactly which aisle and bay number you need to find your item. This worked pretty well most of the time, except when something was moved for a specialty item (in this case… Christmas is beginning to take over the store). If the item wasn’t right where the program said it was… it was pretty close by. Even though I was able to use the program, there were plenty of store associates walking about for me to ask questions. All were knowledgeable and able to point me in the right direction.
All employees were very personable… some went out of their way to ask if I needed any help, others made jokes and easy conversation about the products I intended to purchase.
Over the last couple of days I have bought a washing machine, dehumidifier, speedy dry, shop towels, and a Christmas gift or two within these walls. Given the number of things that have required maintenance over the last couple of weeks, I am sure that I will be returning here again soon enough.
Btw… Lowe’s has a 10% Military discount all the time! It really comes in handy with those large purchases!

I equate Lowe’s to Target and Home Depot to Walmart in terms of cleanliness. When I walk into Lowe’s I’m always impressed by how clean and well organized everything is, and as we’re currently building a house my wife and I were excited that we were able to find all of our lighting here. There are times when I prefer Home Depot over Lowe’s, there are times when I prefer Lowe’s over Home Depot… they’re both good stores!

I have a love/​hate relationship with the big box home improvement stores.
It seems over the years I’ve taken a preference towards Lowe’s though. They cater more to the cosmetic part of home improvement such as paint, linens, lighting, etc. versus the structural because their lumber, electrical and tool selections are lacking a bit compared to the competitor down the road.
They carry Valspar paint, which I am a big fan of. And their décor items are pretty decent and modern. But I have to agree wholeheartedly with the filtered review regarding the worst customer service. When you can actually find someone to help you, they either are totally clueless about the department they’re working or they give you flat out wrong information. (Why, yes, you actually do sell fireplace maintenance items, for your information.)
But if you know your stuff and don’t want to be bothered (or helped) by salespeople then Lowe’s is the place for you. And considering there aren’t many other places I can grab paint, plants, cleaning supplies, a new bath mat and a candy bar all at once, it looks like I’ll continue to shop at Lowe’s as well.

One of the only few places I know that are open at 6 am that sell things that I actually need.(besides dunkin of course) Yes HD is right down the road, but I’d rather go to Lowe’s