Red Rock Auto & Cycle

My husband & I were in Sedona for the week & we ran into some mechanical problem with our van on a weekend (most of the shops were closed). With the help of Unilocal,we read the comments & felt comfortably went with Red Rock Auto & Cycle. We called & the person who answered the phone was very helpful & told us to bring it & they will take a look. When we got there, Bill Raper, the owner & the person who answered the phone previously accommodated us. Nate his mechanic test drove our vehicle & fixed the main problem, did the maintenance check up knowing we will be traveling in the next couple weeks. We felt that Bill Raper is good honest to goodness business man & cared enough for our safety too. We felt good & satisfied with their service, we highly recommend this auto shop to anyone in need of quality & honest service. Thank you Red Rock Auto & Cycle! Coffee was very good too!

Needed a quick oil change en route from Michigan to LA. They did a great job, were efficient, and reasonably priced. If you’re passing through Sedona and need a tune up on your vehicle, definitely check out Red Rocks Auto.

The starter on our 31-​year-​old RV went when we were traveling through the area. I called and they gave me a estimate and got me right in. They completed the work in a timely manner and had us back on the road in no time. They were friendly, efficient, and they know their stuff. What more could you ask for?

These guys are amazing! We had a problem with intermittent overheating on our drive into Sedona and had to get it fixed. They diagnosed the problem and fixed it quickly and with care. They didn’t try to sell us on anything that we didn’t need and we’re very upfront about all costs included. If I ever have car troubles in Sedona again, this is where I will go, and I highly recommend you do too!

First day of vacation my Ford Excursion developed problems with the spark plugs. I was nearby Red Rock Auto & Cycle so ended up there. Bill, Earl, and Nate were awesome! They attended to my vehicle promptly and Bill had the repair completed quickly and got me back on the road with time to enjoy the afternoon! Good honest workers and my vacation heroes!

The breaks of my minivan failed Friday evening while I was on road trip vacation. Red Rock Auto was recommended to me because they are open on Saturdays. I got to the shop at a little after 5pm on Friday. They close at 5pm but they still let me drop off my minivan and even ordered the needed parts. When all the parts were not delivered, they send someone to a neighboring town to pick up one of the needed parts. They put several guys on the job so that my minivan would be fixed by Saturday evening so I could be on the road by Sunday. The owner, Bill, kept me updated and did a great job at a fair price. I would say that I would use him again but what are the chances that I will breakdown in Sedona again? Probably extremely rare since I live in Los Angeles. Even knowing that I probably would not be a repeat customer, he and his team went above and beyond to help me and my friends get back on the road quickly and safely. I really appreciate that. So Bill if you are reading this, I am the person whose hub cap melted due to my calipers malfunctioning. Thank you.

I’ve taken my Harley in twice for service (oil change & install new rear tire) and felt service was excellent (mechanic Nate is excellent) and rate competitive. They brought to my attention other fixes I should be looking at, but no high pressure. Very customer service oriented and professional. Would recommend to anyone looking for bike repair.

Drove into town from Los Angeles around 3pm after having a bit of car trouble on the road. Stopped by this place as it was down the street from our Hotel (Best Western Inn). Earl said to go check in to the Hotel and come see him the morning 8:00am (no charge to look our car over). Turns out we needed front rotors turned and possibly breaks replaced. We were expecting to get gouged since we were so far way from home and vulnerable. Farther from the truth… Earl took care of us and had us ready to go by 10:30am. Car ran great for the rest of our stay in Sedona and for our return drive to So. Cal. Thanks to Earl and the Guys at Red Rock Auto & Cycle for treating us with respect and taking care of us all the way with taking $$ advantage of the fact that we were obviously tourists in a jam.

Amazing customer service! Bill is a class act!
Hit a deer on my way to Sedona at night and wanted to have my car checked out to see if I can drive it back to Vegas. Found Red Rock on Unilocal and took it in for a look see. Bill and his crew took a look at its condition and decided it is unsafe to drive it 200 miles back as the hood may fly open on the freeway. Bill called a local body shop which repairs high end cars and later took me there himself. All that without charging me a penny! BTW his auto and bike shop looks amazing!

Check engine light came on as we are driving from Phoenix to Sedona, and we got that nervous sense of panic when you aren’t sure if your engine is going to explode. We drove on to Sedona and saw that this place was open on Sundays. We stopped in, and he checked with his computer, and determined that it was no big deal. very helpful, convenient, and nice. The reassurance was worth every penny.

I had these guys install the anchoring bolts for a light weight slide in truck camper onto my Tacoma. After realizing I brought them the wrong front anchor mount, they put time and thought into improvising a frame mounted sway bar with what they had in the shop. Deciding it wasn’t sufficient enough to secure the camper, they still found a way to temporarily, and safely secure the front anchors to the frame of my truck so I could drive back to California with peace of mind. These guys got integrity. 5+

Great, honest service. Stopped in while driving cross country because I stupidly damaged the bottom of my car. These guys looked at it immediately, fixed it right up and charged me next to nothing. Was also given a friendly welcome by literally every person who works there. Can’t recommend enough.

Bill is awesome! He really helped me out with cleaning some parts for me for a project car of mine when now one else would. If he wouldn’t of helped me, I don’t know what I would have done. Thank you so much! Your the man Bill!!!

TRIP-​SAVERS.
Pure and simple, Bill and the guys at Red Rock have their priorities straight. We were on a small summer weekend trip and our AC failed. It was a Saturday and we went there hoping to get taken care of quickly. Not only were they able to diagnose right on the spot, but they worked to get the parts there early Monday so we were up and running Monday afternoon. They also helped us with rental car options as we had a river trip scheduled for Monday that was already paid for. They mentioned they like to get tourists like us squared away as soon as possible as it’s «good for business»
Guys, your Can-​do attitude is what’s good for your business — Thanks for the rescue!!!

We went to Arizona for a memorial service for a family member. We had just purchased a new vehicle from Justus Motors in Aurora, Colorado, the day before our trip. While it’s not always advisable to do this, in this instance we didn’t have much of a choice. On our drive down from the Denver area to Cottonwood, Arizona, we started to notice an issue while turning at higher speeds, it was making a humming noise, and you could feel the vibration through the car. By the time we got to Arizona, we knew we needed to at least speak to someone about it. I had done a bit of research online and everything seemed to point towards there being an issue with the wheel bearings. We couldn’t find many shops in the local area that were going to be open on Saturday, but found Red Rock Auto & Cycle was. After reading their reviews on Unilocal,we figured we had nothing to loose.
We were right. I called and left a message Friday night, and before the shop even opened for the day, the owner, Bill Raper, called and asked me a few questions about what was going on. He wondered if we’d be able to make it up there as soon as we possibly could so he could test drive it to see what was going on. We made it not too long afterwards, and when he returned from the test drive he confirmed our suspicions. He offered to get us in and out in 4 hours. WHO DOES THAT?!? On a Saturday? We were extremely grateful to Bill, and he saved our trip. I can’t express enough gratitude for what Bill was able to do for us.
If you’re in the area and need work done, see Bill first. If you’re local and have never heard of or have never been to Red Rock Auto & Cycle, give them a shot!

A real good ol’ boy experience. I was on the Harley about to leave town when I heard the belt rub. We called and got no answer, expected on a Sunday, Bill called us back right away. He had the facility to do what was needed and the parts as well. I can not emphasize how much this meant to us. It will never be forgotten. Someone who goes above and beyond on his day off to help someone out has my business.

Bill is the man!!! The service was quick and excellent. I was in Sedona on vacation and had my jeep wrangler out on a 4×4 trail when my radiator cracked. I brought it in and they helped me out immediately getting me back on the road in no time. I am extremely grateful for all they have done for me and highly recommend the great guys over at red rock auto and cycle!!! Thanks again Bill.

Excellent service. They took care of us like we were family.
We had BIG car problems and Bill came to us! Who does that? He helped us with an overheated car then we followed him to the shop where even more friendly staff helped us out. He worked on it after hours and got us back on the road to kansas. Big hearted and knowledgable and not overpriced.

My Subaru Outback’s check engine light, brake light, cruise control, and other lights came on and were flashing. I stopped at a tire discount store in Sedona who referred me to Red Rock Auto to have it checked out. I called Bill after closing time and he said to bring the car in at 9 am. Within minutes after arriving his mechanic found out the problem and had me on my way. He was very nice, helpful, and fair priced.

Bill was a HUGE help and saved my Valentine’s weekend! My car broke down at around 4pm on a Saturday and he was the ONLY shop in town that was open. By the time my car was towed to his shop it was after hours but he stayed late called around and located the part I needed. Next morning he came in on his day off and finished the install then PICKED ME UP from my hotel and brought me to his shop, the price was very fair and the work was done right. I cannot think of a better customer service experience I have had with any industry especially automotive. Bill was great on the phone and generous with his time. I highly recommend Red Rock Auto & Cycle to anyone in Sedona whether local or just visiting Bill will get you out of a pinch and do it in a way that is as pain free as possible.