Red Roof Inns

Terrible,
Checked in here for 5 days.
A/​C was broken, non smoking room reeked of smoke.
Cleaning lady always came consistently late, forgot to throw the trash twice, rarely restocked toiletries.
One drawer in the dresser was missing a handle.
Toilet flush was very weak. Water pressure was very weak.
Hotel was nose at night from the guests.
At least a 15 minute walk to the bus with half the commute with no paved sidewalk.
Would not recommend this place for the price. A car is also definitely needed as there are very few stores around.

Had an amazing stay here. The room was clean and everyone that worked there was very nice. Unfortunately, we had to cut our stay short due to a family emergency and they gave us a refund for it.

Stayed her for the weekend. It was nice and cozy right next to the water. Our room was clean, bed was comfortable. The lady at the front desk was phenomenal. She was so sweet and efficient. She told us things we could do during the day and checked us in quickly. We had a little problem with the shower and our toilet randomly plugged up. But they came in quickly to fix each problem! I recommend staying here. There isn’t too much close by but other then that it was great!

We stayed here from Saturday to Tuesday in room 228. The best thing about the place was it faced some waterway.
Room was like motel 6, we had shortage of towels and had to get them from front office. Air conditioning was not working along with mini fridge the first night but the replaced them.
Facet for sink basically dangled because it was not connected right, no closet and bottom drawer of the only dresser was missing.
There was a couple of places to get «food» across the street. If you want to take the bus into NY, it runs direct every hour from 10^th about 3 blocks south.
Don’t recommend, but it was in the budget for us just on this trip.

This is the first time we’ve stayed at Red Roof Inn. It was clean and quiet and worth the money we paid. On the first day there were no towels in the room. I called 4 times to the office and finally had to go to the office to get the towels myself. I was peaved but it didn’t dampen my stay. What did dampen my stay however was returning from a long day and finding our room hadn’t been tidied and no fresh towels. (Before we left for the day, my husband spoke with housekeeping and advised her that we were leaving and the room could be tidied.) I complained to the staff on duty and we promptly received towels. the next morning the housekeeper had the gall to approach my husband and tell him we created problems for her by complaining and that she didn’t understand what he told her the day before. Ummmm not my issue… I went to the manager, Bill, who made it right. He was very apologetic and assured me that he would address it. He even offered me a complimentary stay, which is very appreciated, but was not my goal. In all, it was a great stay and we’re headed to the Red Roof Inn in Buffalo. Stay tuned!

So this time on my visit to the East Coast I decided to stay at this hotel which my girlfriend recommended.
My check in process took about 1015 minutes due to the amount of activity going on in the office on the pace of the receptionist is kind of slow but eventually I got all checked in and settled.
The receptionist gave me a pretty nice room off to the back with the view of the pond in the back which was really awesome and me being a smoker I could just go right outside and smoke.
This hotel is located next to a few fast food restaurants, Hotels and a really good spa across the street which is an inexpensive.
However my stay here was pretty peaceful and I can’t complain much! Thanks red roof Inn for your hospitality.
Note: not to many food choices in the area you will have to travel for better selections.

Only reason I gave this hotel a chance was because of the price due to me being in town for 6 days for a conference in NYC. Basically, I was being cheap and call myself saving a dollar instead of paying $ 130+ a night at other hotels. Never again will I decide that again. I had all six days reserved here but only stayed two nights. The walls are very thin so you’ll hear everything outside your door. Also, when I checked in there as a bottle cap on the middle of the floor which I though the maid may have missed but that same bottle cap was on the floor the next day so she never picked cleaned the floor. There was hair found on the bed, crumbs on the table and noisy bathroom. I slept in my cloths I was so discussed then on my second note when the room was cleaned by the maid I requested a cancellation for the rest of my stay. Being that it was so late when I cancelled out because I got back late from NYC all the other hotels were sold out and I slept in the comforts of my car then checked into the Hilton the following day. Lastly, I would add that this hotel is known for drugs and prostitution activities. Don’t be fooled by the pictures which look nice but when you get there is an entirely different story. The only advantage here is that you can catch the express bus into NYC pretty fast and the bus stop is in front of the hotel.

If it was possible to give 0 stars I would. After traveling and arriving late at night in bad weather My wife was told they didn’t have her
reservation. When she showed then the confirmation they said they didn’t have to honor it. She had to pay for a premium room to stay. In the «premium» room half of the outlets didn’t work and neither did the the door lock. She had to be locked in her room for the night after having to drag her stuff back to the room for a second time. The staff said if she needed to leave the room to call the front desk and they would let her back in the room. She left something in the car so She called the front desk and they wouldn’t answer the phone. The next day
came to her rescue and found her another better place to stay for the same price. I complained to Red Roof Inn customer service and got a form letter apologizing for the inconvenience. After complaining again they did refund my money only after the customer service rep who was not from the hotel corrected the story to me in an email. In other words the people at the hotel lied about what happened. What away to treat a women traveling alone. I’m done with Red Roof Inn for good.
I don’t recommend staying here if you are a women traveling alone. Not a safe place!

Bed bugs, the hotel tried twice but both rooms. They were cooperative in refunding my money as I stayed in a neighboring hotel. Décor was, updated for a Red Roof Inn however the beds were not updated. I couldn’t really give a review other than explaining that I saw ants, and bugs and I was not going to stay there. Decent location so hopefully management can address the issue.

Stayed here 1 night while going to an event at izod center. Totally unimpressed with the room. While the price was low, ($ 89.99/night) the reviews I read prior to booking seemed satisfactory. I paid extra to have the «deluxe» room which basically meant we get a microwave, fridge, and coffee pot. Get here and the first thing I notice are how disgustingly dirty the corners of the floor were. As if the person cleaning had swept down the middle of the room and pushed all the dirt to the side. Next thing was the door on the bathroom, it didn’t latch so we had to use the restroom and shower with the door open. Last thing was the microwave. It just didn’t work… Not a big deal I thought, I’ll just have them bring up a different one. I was mistaken in assuming this. Instead they told me that they won’t send a new one and I need to come down to the lobby (this is now after 11pm) and they will heat it up for me. I get down there and the door is locked… Needless to say if I’m ever back in the area I’ll spend the extra $ 20 and get a room in a real hotel.

We stayed for two night and had 2 rooms, one for my 4-​year-​old, my husband and I and the other room for my mom and stepdad. The room looked clean, I checked our room’s bed linens were clean but in one of the blankets had what looked like a cigarette burn. But that was fine. We enjoyed the city, came back to rest for the night. The next morning my mom came to our room, looking very tired. She said that she couldn’t sleep, that their room had bed bugs. She showed me photos she took and she said she killed one, and gave it to the receptionist as proof. They reception handled the problem very professionally an gave then a refund for that room for the night and gave then a new room with the river view. The next night me and my husband stayed in the same room as night before, I turned over every piece of linen, pillow casing and more… Didn’t find a bug, thankfully. Nevertheless, I had that paranoid feeling all night that u had bugs crawling in me. Honestly the hotel was fine, the service was professional… But I will never come back because I have the feeling that I have to sterilize our selves and out luggage because I dont really want to bring a bed bug infestation back home in California.

Good hotel, sheets, bed and sheet were clean, floor was pretty clean and so is the washroom, the room had a fridge where we can store our food, parking was easy to find. I got a remodeled room on the second floor, had nice modern beds and hardwood floors.
Nearby Amenities include a Wendy’s, Subway and a Liqour store, there is a NJ Transit bus that runs directly from the hotel to NY Port Authority bus station, the 129 I think? it only runs during rush hour though.
It is pretty close to Secasus Junction NJ transit station where you can park for around $ 9 after 4pm and all day weekends, trip on NJ Transit to Manhattan costs another $ 8 round trip.
It was a little pricey @$ 100 a night, but still cheaper than Manhattan hotels even with all the parking and train fares, but if you are splitting the costs between a few people its not that bad.
Tip: If you are into going for AM walks, there is a nice board walk facing the river over the bridge where the townhouse compound is. Has some excellent views. Will post photos next time I visit.
Will stay here again.

Always a good choice staff is friendly dunkin, subway, Wendy’s and some more shops are across the street than there is a bus stop to New York also around the corner as an Xpress or regular than u got a nice place at the river in the back and it’s near the MetLife stadium.

I loved the place for numerous reasons:
1. The hotel is just 20 minutes by bus from the Port authority bus terminal. You have buses every 30 minutes, and they drop you right at the hotel entrance.
2. For the price you pay, the location and the features offered are unbeatable.
3. Secaucus is pretty safe. Even if you need to return from NYC during night, you can catch a bus, which drops you at 10 – 15 minute walk to the hotel. Cabs cost you roughly $ 25 during day and $ 40 during night, plus tip.
4. Reserve the room a little early and you get discounts to the tune of 20%!!!
I loved my stay here.

We were very impressed with this Red Roof Inn. The room was clean, modern & quiet, the beds were comfortable, the staff was friendly, the price was right, location safe & convenient and they are pet friendly. They even offer full menu room service! The only thing the room lacked was a coffee maker, although coffee is available in the lobby. It also would have been a big plus if they offered hourly shuttle service to & from NYC. We would have gladly paid for this service. The bus stop is quite a little trek down the road. Despite those few things we would/​will stay here again on future trips.

Pros: Easy to find; good parking; friendly, helpful front desk staff evening and morning shifts
Cons: Don’t go into this place thinking the rooms are modern, in good shape. The bed wasn’t made really well, I had fears that the sheets weren’t really clean but upon inspection they were. There was a strange musty, damp odor coming from the bathroom, almost like mold/​mildew. Bottom of bathtub had built in grime. There were a few stray hairs around the room that I know were not mine. I’m glad I was there by myself, I would have been horrified to be there with anyone else. Air conditioner was grinding, but once I kicked it a couple of times, it seemed to work better.

Been here twice and will come back again!

Q

Since I cannot give less than 1 star rating, I grudgingly give it 1 star.
Where shall I start, surly front desk person who says that she personally thinks that the hotel is pretty crappy, says that it is a 2 star when that is an over assessment. The rooms are dirty, dingy and I was afraid to touch anything without using my hand wipes!!! I cannot state more clearly– DO NOT STAY there unless the world is coming to an end and there are no more hotels within a 5 mile radius.
The only positive– it was close to the Seacaucus Outlets (which have also seen better days :-(
This is not a hotel to have spent any $$ at much less rest my head. But it was late and really didn’t know the neighborhood.