Chili’s

Waitress was very fast and cautious. And on the top of her game! Drinks are on point! Bar has got the major ball games on. And people are just relaxing just like me. Sit at the bar it’s best.

Typical Chili’s, they seem to have a decent manager this month. Usually expect to wait for a seat, even if half the place is empty. Food is typical Chili’s. Service is hit or miss.

Filthy. This place needs to be shut down or renovated. There is always food and random napkins on the floor. Service is crap. I went into the bathroom and both toilets were clogged. There were no hand towels and the soap dispenser was empty. I will not be returning.

Yes, another corporate restaurant. The reason for only 3 stars was the service. Very apparent that they didn’t put enough servers on at 3:00 pm. Clearly not my waitress’ fault. She had 1 whole section and the bar, not to mention she was also the bartender. Food was average. I asked for medium cooked burger, it was very well done, fries were extremely salty. Other than that all the other food was good

The service was a horrible experience the waiter was rude and yelled at my cousin. He ignored every time I tried getting his attention. He treated the Americans nice and sweet but the Latinos rude. I will never go there again. The worst experience I have had in my life.

It was the night before Christmas and all through the house…
Actually it was 5:00 PM and my party of two blew in here for a quick bite. The place was about 50% full. The ATMOSPHERE was standard Chili’s with no surprises.
The adult libations were a surprise. Our waitress explained that many drinks were 2 for 1 all the time! This was true of my house margarita and my dining partners white zin. Nice!
Speaking of nice, that was also true of our waitress. She was excellent so CUSTOMER SERVICE was no problem.
The reason they do 2 for 1 drinks is to make up for the deplorable FOOD. I ordered a 6 oz. steak with mashed and broccoli as sides. The steak was indeed cooked to order but tough and lacking flavor. The mashed potatoes were an almost inedible pasty lump. The broccoli was fine. I ordered two more margaritas to kill the pain.
The 2 for 1 drinks is a good deal. I might be persuaded to stop in again just for alcohol and appetizers.

Visited Chili’s the other night, after a several month period, and had a most enjoyable meal. I chose the chicken enchiladas, and my wife ordered one of the salads, and we both commented that we have been missing great dinners. Service was good, and we’ll be back for sure.

The food was standard Chili’s fare once it finally made it to the table, which took well over an hour. The food actually raised my rating from a zero to a one star.
This was, without a doubt, the worst service I’ve ever received in any establishment.
It was graduation night at the local college, and the manager told me he didn’t know about it and had very little staff scheduled. Isn’t it the manager’s responsibility to know what is going on in his community so he can staff appropriately?
Last night was my last visit to this Chili’s location.

We waited an hour for our food when it finally came everything was cold. It was awful, really a waste of time.

Decent food but significantly slow service. Waitress forgot to place order but didn’t bother to tell us until we politely complained about nearly one hour wait.

Sticky menus. Server was nice and fairly attentive. Food was so-​so. Floors were very dirty.

I arrived at 11:00 a.m. the floor was just mopped and super wet, thought I might fall. Stupid to use that much water, just before opening. I had a birthday free appetizer. Ordered the onion rings, I told her bring them out first we will order later. There was no one in the rest. My rings came out cold sent them back. I then ordered, she brought the soup out right away before rings. Then the food came and later on the rings. So what do you want to get cold first. Rings stink when there cold. The burger bites sucked. The rings were not what they used to be, besides there actually off the menu. I gave waitress the coupon and she came back and said you have to buy a full meal not the lunch menu. I said I get promotions every week and have done so for years. No luck, happy birthday to me. Had to take a tums later in the day. The food went down hill and I am never going back. Checkers has better food.

Okay I was totally planning on giving Chilis 3 stars. I like Chilis. I like their food. Plain and simple. However, this was visit was slightly annoying. And by slightly, I mean very.
To be honest, our entire visit went well. We were seated right away and then seen by our server right away. Chilis has a pretty good deal going on right now. For. $ 35 you get an appetizer, 2 entrees and 2 movie tickets, so we decided to do that. I asked the server what appetizer was best and he suggested the flat bread. He then proceeded to tell me I could order any flatbread I wanted… not just the two listed under the separate menu. Awesome. We also ordered our entrees with no issues. Our food came out quickly and it was good. no complaints. until I got the bill.
On the bill I noticed I was charged an extra $ 1.49 for the flatbread and an extra .50 cents for the sweet potato fries I had. I got a menu and started looking it over. Sure enough, next to the sweet potato fries it said «add .50 cents). Okay, that’s my bad, I just can’t read apparently. Then I start looking for somewhere that talks about an up charge for the flatbread. I about turned that menu upside down and found nothing. Meanwhile, our waiter was no where to be found, so I called over another waitress and explained the situation and she said she would get the manager.
This is what really ticks me off. So the manager comes over and I explain what happened. He proceeds to tell me that the flatbreads are an up charge because they’re more expensive to make, than say the chips and salsa. Okay I get that. But I tell him that I wasn’t warned. I tell him that I can’t find it on the menu and that my waiter didn’t warn me. The manager says «oh well that’s because it’s not on the menu.» What? How in the heck am I supposed to know about an up charge if its not on the menu. Okay, whatever. Now I know. But then he goes on to say «I’ll take it off this one time for you, but next time, you need to be more inquisitive and responsible.» What??? No. You will fix my bill every time you and your staff are incompetent and don’t do your job. I will pay an up charge for something if it was my fault, say for not reading the menu correctly. I honestly hate being «that lady» at a restaurant who makes waves and I know $ 1.49 is menial. However, there is a thing called customer service and I appreciate a restaurant that provides good customer service; not a restaurant that basically threatens you to be more responsible and acts like they’re doing you a favor, when in fact they provided the disservice in the first place.
Honestly Chilies, get it together.

The food was average for Chili’s. I was prepaired as advertised and good. The server was disorganized and slow. After we were seated we were there for an hour and a half. It wasn’t a busy night so I’m not sure what was going on. I have been to this location a few times and it seems to always take longer than it should.

Service still a serious issue here and guess they don’t read reviews or just don;t care. Our waitress was more interested in chatting to the other staff or cleaning her station so she could leave. Had to keep trying to get her attention for needs. Food took some time and came out incomplete. Had to wait for some time before we got her atention to be able to fix things. Too many other options available for this to continue.

Don’t even waste your time. All they want to do is sel drinks at the bar. Everything else is secondary. Most of the food starts out frozen! Service is TERRIBLE!!!

Horrible!!! Will not go back. My husband is a strict pescatarian and ordered the shrimp quesadilla salad. They brought him chicken quesadilla salad instead. The manager looked at him in the eye and told him that they will make an entirely new salad.
The salad came and hubby started to eat … and lo and behold a slice of grilled chicken. What the — recycled food!!!
On the same visit, I ordered a black bean burger. My burger was SOoooOO burnt, I couldn’t even cut it with a knife.
We came 2 hours before closing time. This was Chili’s last chance to redeem themselves. We have had several horrid experiences here. But since there are only
a handful of choices in Sebring to dine in, we keep giving this terrible restaurant chances. But SAFE TO Say we will NEVER spend a dime of our hard earned money here… EVER!!!

Food gets a… well I cant rate the food as it’s not here yet… it’s been nearly 40 minutes since we ordered so I guess that explains the service.
Turns out that our waitress forgot to put our order in. When the food finally arrived it was good. The manager comped our whole table lunch which is why this is 2 stars instead of a solo star. Gotta respect a place that knows when they mess up bad and responds appropriately.

Unbelievably bad. Uncontested champion for worst service in Sebring, a place where people aren’t exactly renowned for their drive and ambition to begin with.
I didn’t think it was possible for Chili’s to screw up their pre-​fab food. This one finds a way, apparently as an extension of their open hostility towards their patrons. I’ve now been here four, yes four miserable times (the last two not of my own will) and the experience has always been identical.
If you insist on casual dining in this part of town, Outback is literally next door and considerably better.