Mintz Norman J

Dr Mintz has been my optometrist for as long as I can remember. He is thorough, smart and professional, yet his manner is always friendly and personal. He is one of that dying breed of docs that actually care about their patients and take a personal interest in their well being. I always feel taken care of by Dr Mintz, so much so that he is my first go to doc whenever anything is going on with my eyes.

I’ve been a patient of Dr. Mintz for over a decade. Though there are eye care businesses closer to my home, I have remained loyal since my first visit.
The support staff is always helpful, friendly and attentive. Dr. Mintz is extremely professional, knowledgeable, and offers complete satisfaction in his delivery of eye care, quality frames, and the latest styles. I never feel rushed. I never feel like a number. Dr. Mintz has consistently offered outstanding service, at all times, with a smile and a great sense of humor. After trying dozens of other optometrists in the past, I’m so glad I finally found Dr. Mintz!

I have been a patient of Dr. Mintz ever since he opened his office in Sebastopol. His excellent service has kept me coming back for over 30 years! Yesterday, I had my yearly exam and left his office with the same sense of complete satisfaction that I have always gotten from him. I have a complicated vision problem for which Dr. Mintz has provided very helpful advice and solutions. He has taken all the time and extra effort needed to fine tune my prescriptions so I that can see as well as possible. He is calm, patient, thorough and funny, too! I have always purchased my frames from him and he and his assistants have always been helpful with selecting and adjusting them for me. I have been to several optometrists before using Dr. Mintz’s services — he’s the best.

Easily the worst medical experience I’ve ever had.
I had to wait fifteen minutes to be seen, which is understandable but too long to justify the poor care. The receptionist was nice enough but seemed annoyed and unwilling to help me if necessary. I was shuffled into the exam room, and the doctor didn’t verbally introduce himself or provide any acknowledgement of my presence in the room. He proceeded to demand that I take my contacts out. Every other doctor I’ve been to has offered to take them out for me, which makes sense considering the doctor is the one who works with eyes all day, and my hands have been touching his dingy waiting room. When I asked where a sink was, he became impatient and frustrated. After that, he berated me about how old my existing contacts were. I tried to explain to him that I was coming to the office because I ran out of contacts and generally am good about replacing my lenses, but he continued to lecture me for the rest of the meeting in a pointless, degrading manner, instead of focusing on the exam.
I left the exam room and went into the office to be followed a few minutes later by Dr. Mintz literally screaming at me about how I need to not be «lazy» and change my contacts more often – in front of other patients, one of whom I knew personally. He scheduled a follow-​up appointment (why he did is incredibly unclear), but I cancelled it and didn’t order contact lenses through his office, opting to pay out of pocket for an exam elsewhere with a doctor I could actually trust. Frankly, nothing about the experience made me trust him enough to waste more money at the whim of his shoddy judgment.
Don’t waste your time with this unforgivably unprofessional doctor. I only went because my insurance changed, so if you can, go across the road to Dr. Lutz instead.

This place is a little hard to find, as it is set back off of Highway 116 and you have to go up Hurlbut Avenue to enter the building parking lot in front of the office. It is set on the lower floor of a dark two-​story office building, behind the State Farm office.
Dr. Mintz was very helpful recently when I went in with some questions about re-​using my current frames with the progressive lenses I’ll soon need. He also fixed two other pairs of glasses that I had with me that had gotten slightly bent out of shape.