McGrath J W

If you enjoy non returned calls, «mailbox is full» frustration and some of the tackiest
junk this side of the Russian River, this is your entertainment. They are happy to take your goods, but don’t expect to get your proceeds anytime soon. The warehouse keeps self serving hours, so if, at last resort you hope to «drop in» and find them open, forget it. Making an appointment is also a loss cause. I don’t see how this place can remain in business. It just goes to show you what the people in Sonoma County have «settled for».

Have been to many auctions. Service is excellent and auctioneer/​owner is courteous and friendly and seems to have a keen eye for spotting a gem in the rough. It seems that he is getting a large following of bidders to estate sales and auctions which is good for the estate but not for me. I read another review and don’t think he is affiliated with any other company. Maybe in the past but he has no buy it now store either. A+ in my book!

This business is also known as North Bay Auctions, LLC (
). The Buy-​it-​Now store seems great; full of funky items.
However, my family contacted them for assistance in selling our father’s estate. Ed, who works for North Bay Auctions, came by the house close to four weeks ago, and informed us that he would email us with an itemized list of estimates for the household items. After more than three follow-​up calls to him where he said «I sent it! Let me check tonight and send it again. And I’ll call you», we still have yet to receive a response by email or phone. At a time like this when dealing with our father’s passing is difficult enough, it would be great to work with direct and honest communicators. We’d appreciate him saying «I’m sorry. We don’t want to work on your father’s estate.» rather than constant promises and no follow through.
I went by the Buy-​it-​Now store and told a nice, blonde-​haired lady the situation. She called Ed directly and in front of her he made another promise to call back (and never did). After I hung up with Ed she told me to follow-​up with the owner after she got back from vacation (in a week and a half). After over a month of waiting and few other options, we hope the owner will be more straightforward and helpful.
If you’re dealing with liquidating a family estate, at this time I can only recommend you try other auction houses first.