Westview Apartment Homes

I have currently lived at Westview approx 5 weeks, and while that’s not a terribly long time it’s been long enough to get a good sense of the facility and staff. Overall, I’ve been pleased with my new apartment. Ashley and Casey have been polite and respectful, always casual in speaking with me. The apartment I moved into was recently renovated, so a little nicer than some others and I believe they’re working on updating others as they become available. The 1 bedroom (625 sq ft) is quite nice for its size, it doesn’t feel small at all. Laundry facility in the main building is clean and maintained, convenient even not having w/​d in unit.
For the location, I believe the price point to be most agreeable, especially considering the cost of living in Seattle. It’s also very close to the light rail and bus stop (2 – 3 blocks), not to mention a lot of great shops, bakeries, restaurants and such. Beacon Hill is also a quiet and quaint neighborhood, it’s nice just walking around on a nice day or going for a jog. The place also feels safe at night.
I’ve recommended this place to friends considering a move and will likely only move when it’s a good time for me to purchase a house rather than renting.

This review is based solely on customer service.
The management mentioned below is no longer at this establishment
Casey and Ashley both communited well with me throughout my application process and although I am no longer seeking to rent at this location, I encourage anyone considering to apply to not base their decision on the comments below.
Both managers communication was prompt, accurate and respectful. I enjoyed meeting them.

Most of the staff is rude & unprofessional. If they claim they’re getting new management, disregard that. I lived there less than a year & they claimed that, but it didn’t matter, the new management was just as bad, if not worse. And then they changed management again right before I left, same story. They all claimed they were going to make big improvements on the property, never once did I actually see any improvements made. The pictures they have up look nothing like it in real life. The building reeks of dust & old beer. The carpets are in desperate need of being replaced, same with the doors. The laundry room leaves your clothes smelling like mildew no matter how much detergent & dryer sheets you use. The parking is pretty terrible, almost impossible to get a parking spot at night, regardless of what the staff says. There was mold in my apartment the day I moved in. It’s is just an overall dirty place. The rent amount for a place like this is terrible & in no way worth it. Don’t make the same mistake as me, actually listen to the bad reviews. I wish I could give this place negative stars.

The building itself is not bad. It’s a 100 year old building so sometimes there are weird clinks and bangs in the middle of night; nothing too unusual about an old building. Our neighbour from across complained of cockroaches, but we haven’t seen any on our side.
As everyone else has already stated, the Office Manager, Felicity is very rude and condescending. A lot of eye-​rolling and sighing. An example of her extraordinarily abrasive personality: during viewing the door had stuck to the door frame due to the fresh paint therefore I could not open it without exerting great force and most likely ruin the recently painted structure. Her response was, «well, if there was a brain in there then you would know to turn the door knob.» Her colleagues are sweethearts though.
Within a 2 block radius there is a Red Apple, Shell, 76, ABC Grocery, Bank of America, Delite Bakery and several Mexican cornerstores.
The laundry room, although big and with many machines, become crowded at night and many times people will take your laundry out of the machines and set it on the dirty chairs.
The maintenance people have always been nice and efficient. The parking lot is first come first serve and it gets full at night. There are homeless people that hang out on the side of the parking lot. There is raccoon pack on the back left side of the building and many stray cats on the right side. I have come home late at night to find members of the two engaged in a ferocious fight.

The other review is spot on! This place is gross. My Calls to the office are never returned and the people in the office 1 out of 10 times I go to chat with them they aren’t there. You can hear everthing around you. The «coded front door» LOL You can put the code in, but if you don’t they still pull open. Best part of that was the teenager who sit in thr hallway to use the outlets to charge their phones and leave trash even chicken bones,(love to pull them out of my dogs mouth!!) and dont live in the complex. I reported a leaky roof in the 15 month i lived here I have had 5 plumber come fix it, 7 visit from the maintenance father and son team! and the ceiling replaced 6 time (never fixed). I reported mold was told i was wrong. Got a test kit for mold was RIGHT I was told they can’t fix it till I moved out. The eyesore apartment next door was fun as i came in and out of my building I loved to be cat called by the gross men looking down at me who never seemed to sleep, even going to work at six am. But the cherry was sitting up in the window with friends, beers and watching COPS live, NOT a boring place to live.

OK, so this place isn’t entirely bad, but if given the opportunity to break my lease, I’d run faster than the mice do in the hallways.
The buildings smell very old, musty and are often filled with people’s second hand cig./pot smoke. It smells like stagnant water, natural gas and there is a pungent moldy stench. Some of the neighbors are nice, while others seem to communicate only by yelling and screaming at each other. Pictures on my walls used to rattle on a routine basis due to the music of an apartment two-​doors down– the managers seemed oblivious to the constantly blaring music.
In the last couple of months, the complex has undergone a change in management. The Head Property Manager is cold, rude and acts as if she cannot be bothered; it’s concerning and disappointing. Conversely, the other two people who work in the management office are VERY nice and seem to be very responsive. A major problem though is that no one ever ever seem to be in the office! The office has very ambiguous office hours, and rarely abide by the posted hours. VERY frustrating! Don’t ever plan to show up unannounced, you will likely find a locked door and empty offices.
There seems to be an ongoing problem with people placing their garbage in the dumpster vs. simply leaving it on the ground next to the dumpster. It has become nearly impossible to get stuff in the dumpsters because people just leave their stuff on the surrounding ground– I’m not walking through trash to put stuff in the dumpster. Plus, residents continue to leave old mattresses, couches, tables and other dilapidated pieces of furniture in the yards. I believe it’s illegal to do this, but that doesn’t seem to bother anyone. The management has turned a blind eye to this issue.
The laundry facility went through a major upgrade about a year ago. I love it, new front-​loading super efficient washers and dryers. Every now and again (seemingly all) of the washer’s break down, but they’re usually fixed within a *couple* weeks.
I work downtown, so the commute is great. There’s a bus-​stop just a few blocks away, but it does stop through the Int’l District and Pioneer Square so it takes about 45 min to get from Beacon Hill to 3^rd & Pike. I drive it in about 10 minutes.
I recently came home to find my place had been visited by (several) mice! As I tried to locate how they entered, I discovered a gaping hole that the maintenance people left when they installed my stove outlet. Not cool. Management is ignoring my calls to have an exterminator come in!
The maintenance people are usually vvveerryy slow to respond, even then the work has been shotty sometimes. I’m half-​tempted to do the work myself, but I don’t have the time or money. And while I do speak some Spanish– if you don’t, good luck in being able to communicate with the maintenance guys.