West Ridge Apartments

This place is a nightmare. I lived here for a year and quickly moved out once my lease ended. The apartments are old, outdated, and dark. Appliances are straight from the 90s. Management is unprofessional and unintelligent. In the time I lived there, the entire management staff changed at least once and they LOST most of my move-​in documents. Every time I asked questions about my lease or policies, I always got the same answer — they just started working there and they’ll have to get back to me. But they never would unless I followed up multiple times.
Once I did finally move out it took over 6 weeks to get my deposit check (my lease clearly states it would take no longer than 2 weeks). They had to ask multiple times for my forwarding address even though I wrote it clearly on THEIR OWN move-​out documents! I had to contact the corporate office in order to circumvent the incompetence of the staff at West Ridge to finally get my deposit back.
Be forewarned: If you decide to live here, make sure you thoroughly read and keep copies of all your move-​in documents and cover all your bases before you sign anything. The employees change so often that no one knows what’s going on and communication gets completely lost month to month.
I would absolutely NOT recommend living here. It has been nothing but a headache anytime I had to talk to the landlords or staff. The apartments are noisy with families of unruly children. Maintenance guys are creepy. The deposits are outrageous — $ 1,000 pet deposit, seriously?! The garbage areas in the parking lot are filthy and trash often blows into the parking lots. The demographic that lives here is mostly low-​income families and there has been cops called into my parking lot at least four times in the short time I lived there.

Unfortunately zero stars is not an option. I live here and hate it. I have had a horrible experience and just found out I am forced to live here for 13 months, not 12. Leo H spelled out the rest of the situation below, except it’s my laundry machines that need to be replaced. Before I moved in I asked, «Are the appliances nice?» I was told of course, but you can’t actually look at your unit, but they are nice. Turn out they are from before the first bush was in office. DO NOT MOVE HERE