Wallingford Dental Arts

Avoid this place at all cost! The last straw (after several years of less than stellar work and customer service) was shoddy work done replacing an old filling, and when I went back to complain about pain a week later, Diane McIntyre charged me $ 200 for less than 5 minutes of her time — where her diagnosis was that I had cracked the tooth and now she needed to do a crown (more money for her). I’m pretty confident they work the insurance angle — and they try to get as much $$ from their patients as possible vs providing their patients with quality work. My new dentist did an ex-​ray of said tooth and it revealed air pockets in the filling (incompetent work) NOT a cracked tooth! To repair the work I’ll pay out of pocket, because insurance will not pay to re-​do the work. Disappointing that they have no problem taking advantage of people.

I love Wallingford Dental Arts! I’ve been in Boston for the past 2 years and have yet to find a dentist as knowledgeable, professional, and friendly as Dr. McIntyre. She truly cares for her patients and takes the time to develop a treatment plan that is right for you. Cannot recommend enough!

I’m still living in the bay area and going to WDA every chance I get when I visit friends and family in Seattle. It’s one of those places where you don’t wanna go anywhere else because it feels like you’re cheating on them. Yep WDA is MY dental office.
SO now on to my last visit… It’s been 2.5 years since my last visit and all I can say is WOW… I just love Dr. McIntyre! Her warmth and hilarity combined with her fabulous patient care touch is what makes it so welcoming coming back year and year.
My appointment was for my routine cleaning appointment and as always Dr. McIntyre always comes in for a final exam. What stood out for me this visit was when I asked about correcting a front tooth that was naturally slated than the others (I have always been embarrassed about). Dr. McIntyre was very insightful about my options and she was able to squeeze me in 2 days later!
And now… I smile without embarassment :)
Thanks WDA for all the loving care as always! :)

I can’t warn you enough about staying away from Wallingford Dental Arts. I once called the dental emergency line when my permanent retainer popped off (the kind that is attached to my lower front teeth) and I didn’t get a call back for five days. FIVE DAYS on the emergency line.
They’re billing practices are unethical. I have double coverage and they repeatedly bill the insurance that pays the most, WHICH IS ILLEGAL. They should bill the primary insurance first and then the secondary. They assume you don’t understand billing and try to take advantage of the insurance companies.
Wallingford Dental Arts always has new staff. This tells me that they can’t hold onto staff because they treat them poorly.
What’s more since I finally switched to a new dentist I couldn’t believe how different it was. My new dentist didn’t believe that I had regular cleanings despite me having been to Wallingford Dental Arts every six months for the last few years of my life. She cleaned me teeth for ½ an hour and my teeth looked like they had been professionally whitened. Wallingford Dental Arts did such a poor job with each cleaning that a permanent build up made them yellow. Just one cleaning with a competent dentist made a huge difference.
Save yourself! Find another dentist.

I have been going to Wallingford Dental Arts since I was a kid and I’ve always had stellar experiences! The hygienists are friendly and do a top notch job, and the owner is a talented dentist who cares for her patients as individuals. All mouths (and people) are different, after all! The whole staff works hard to ensure my questions are answered and that each visit is a delight. I have never been pressured to get work done. When I did opt to get a couple cavities filled they juggled the schedule to save me a trip and see me that same day!
If you are looking for a fun, talented and ethical office that puts the patients’ needs before the almighty greenback, definitely check them out!

Their prices are ridiculous and they make you feel bad about your teeth. They made about 100 suggestions for how to improve my smile… including fixing my gums being too low on my canines, for aesthetic purposes only. They wouldn’t stop their list of stuff to fix even when I told them I was fine with my smile.
After suggesting two crowns, I decided I’d check with my former dentist (moved from Cap Hill to Wallingford) to see what they thought about the power point presentation and estimate I was given regarding my teeth. (I’m not kidding about a power point presentation.) Well, they said that they definitely didn’t recommend the crowns, but if I wanted, they charged only $ 800 per crown while Wallingford Dental Arts charges $ 1600 per crown.
I will say that the receptionist and the staff were extremely friendly, and they give you one heck of a goodie bag. They can certainly afford it!
I’ve since returned to my dentist on Cap Hill. I’d rather make the trek there than have unnecessary (expensive) work done on my teeth. Also, no thanks for making me self conscious about how low my gums are some of my teeth! Certainly nothing I had ever noticed before!

I had two mediocre experiences here:
1) Similar to Jaime C. they charged more than the average dental provider so I had to pay more than $ 100 for my routine exam and cleaning even though I had good dental insurance.
2) They recommended that I get a crown for a tooth that I haven’t had any problems with – and no previous or subsequent dentist recommended the work. I worry they recommended a treatment for me that was unnecessary.

I have wonderful dental insurance; I don’t even have a co-​pay. When I called I asked if they took my insurance, off course they said yes. For me it doesn’t really matter my insurance cover out of network the same as in network. The only stipulation is that it has to be reasonable I have wonderful dental insurance; I don’t even have a co-​pay. When I called I asked if they took my insurance, off course they said yes. For me it doesn’t really matter my insurance cover out of network the same as in network. The only stipulation is that it has to be reasonable charges. That means they have to be with in an industry and or location average.
I specifically asked about this and the receptionist did not hesitate to answer. It turns out they charge 31% more than average dentist. So my standard visit with no co-​pay turned into $ 110 dollars.
They deal with many patients and many types of insurance. To not answer that question honestly is horrible. The simple answer would have been, here are our standard costs, check with your insurance. I would have done so and then not gone there.
I understand the concept of making money but for a standard service, that is excessive.

I just moved away from Seattle, and boy did I miss Wallingford Dental Arts when I first tried a new dentist in my new hometown. Fortunately I’ve since found a great dentist, but after 7 years as a WDA patient, the bar was set very high!
Everyone on the team is friendly, patient, and professional, and I got to the point where I didn’t mind going to the dentist. I mean, who actually *enjoys* it? But they made it as good as it could be and made this reluctant patient a regular customer and good about keeping up on my preventative care.

Dr. McIntyre is phenomenal. She is a teaching doc at UW and brilliant on repair of worn teeth and bite. She has been caring for me for 10 years now and has briliantly corrected my gum and teeth aesthetic issues. A true professional.

They are super gentle, fast, and the receptionist is a hoot!