Vine Street Storage

I chose this storage facility because of three factors: location, price and overall convenience.
Upon moving in, they were extremely helpful in accommodating suggestions to maneuver a moving truck through Downtown Seattle. I was new to the city so they provided clear, concise answers to my questions.
The facilities are clean and highly monitored. I felt as though my belongings were safe and secure.
They ran a special promotion where my second month of rent was free, and of course that was an added perk. Todd and Mystina who ran the storage facilities were extremely friendly and easy to work with. I would highly recommend using this service if you need to store belongings for the short term or long term!

Vine Street Storage Provided just what I needed when I recently found myself in need of some short-​term storage space. Todd was extremely helpful in identifying an appropriate sized unit for my items, making arrangements to have it available on the date I needed, and even directing me towards the Millionaires Club where I was able to hire guys to help unload my truck. They were also having a special if ½ off three months of storage which was a great bonus. The building is clean and secure and has two closed in loading/​unloading spots. I would definitely go back in the future.

I’ve had a unit there for about 6 months. The units have metal walls, the building access hours are excellent. The staff has been friendly and helpful. I was new to Seattle when I first started renting there and they offered me advice on getting a monthly bus pass which has more than paid for my unit, seriously. Access has always been adequate. Its the best storage place in this area.

I’ve had a 100 sqft unit here for about six months. The price is reasonable, the management is efficient and the location is convenient. I had a large moving van pull up and the manager went out of his way to accommodate me by moving his parked car and giving moving advice.

The friendliest employees and very
helpful. Anytime I need a storage place they always do their best to help and very friendly service, clean place strongly recommend it.

Great service, secure and easy access, nearly all hours entry. Its an older building so there are some hallways that have some unlevel transitions and zig zags but plenty of space for me and my two Casa Latina guys to move all my stuff. Easy parking for a 16′ truck too. Prices and ratings were the best for downtown area with second month free and negotiated due to not having the size I needed.

Had a unit here for about 4 years. About $ 150 a month for ~75 ft² space. Location is pretty good if you are downtown. After-​hours access is really nice. Building is old and quirky but dry and safe. The loading garage has only 2 spaces, but is really nice when it is raining. They even have restrooms, which was an unexpected perk. Service was efficient and hands-​off.
Two caveats:
1) Rent goes up steadily every year with little to no notice, per the contract. Just be aware when selecting your payment accout.
2) If your credit card on file expires or changes, they will make very little effort to contact you via means other than snail mail or phone calls. No emails. If for some reason you can’t be contacted, they will take the contents of your unit and sell them to strangers or destroy them. Be VERY careful to update them if your card’s expiry changes and you spend a lot of time out of town. In my case, I wasn’t getting mail for just over a month and I almost lost tens of thousands of dollars worth of stuff, not to mention invaluable, irreplaceable personal items like photos because of a few hundred bucks. Had I contacted them even a few days later after noticing they weren’t charging my card, it would have all been gone. This was the scare of a lifetime.

The prices seemed quite fair and the staff were generous, helpful, and quite friendly throughout the whole process. They are not just robots but really tried to make the experience as accommodating as possible. Security seems good for being in the location it is.

I just moved into the Vine Street unit a month ago but so far everything has been terrific. The Manager Todd is a friendly guy who offered me one free month for being a new customer. On top of that he gave me another discount for paying in advance until the end of the year. All this coupled with another discount for referring my brother to move in there too, which he did. My brother and I shared a unit at the Public Storage on Alaska Way until about a month and a half ago when it was broken into and many valuable things stolen. Fortunately the police were able to catch the duo who were responsible for what I now know was a long line of recent storage unit break-​ins. We will get our things back but all thanks to the police and none to Public Storage management who treated us the same way a defense lawyer would treat the victims of crimes perpetrated by his client. No help, no sympathy, no advice, only unanswered calls and questions. I will NEVER rent at Public Storage again and urge all you not to do so also. (sorry…rant over)
But anyway, back to Vine Street, my brother and I both got our own units which were nearly the same size as the one that we just left but at a considerably lower price. The security is much better here and the place is clean. I saw some other reviewers mention a bad smell but since I’ve been there I’ve never noticed any bad smells. Vine Street stays open longer than most other storage facilities and is easy to get to from Belltown where I live. Good management, safe, clean units and at a good price. What’s not to like? Five stars.

I love this place! The people are very friendly. I was set up with a space the same day I went in. I was only a customer for about 2 weeks because my boyfriend and I broke up so I no longer needed the storage. I was bummed out that I already prepaid for the following month and I thought I could possibly kiss my money good bye. I called and asked if I may be able to get a refund and the person that picked up the phone made it very easy for me. I won’t be getting a full refund because there is a 1 month minium but it’s better than nothing!
Today’s Christmas Eve and I get off work at 2pm which is also their closing time today. Since I can’t make it down there, he took my combo and he’s removing the lock for me! I won’t even have to go in! It has been a stressful time and I’m extra grateful Vine Street Storage made it so easy for me to close my account with them. Usually businesses are very nice when you’re giving them business but it says a lot about a business when they’re nice when you’ll no longer be a customer.

OK… so I’ve been a renter here for at least 5 years. I do not care at all for the management or customer service!!! I would advise you check out better paces to store your stuff! Plus… there is a lingering funky smell to everything in this place!
Alright, I’m still here.renting.mostly because the entry hours are generous. You can come and go until 11:00pm I believe. I usually don’t go that late but having the option to suits me just fine. And they have at least one person who is great with customer service (Todd the extra stars I just added are for him!). I just wish there was something that could be done with the prevailing funk!

Vine Street Storage rocks! They are affordable and so friendly! Plus they had a great 1 month free promo.

Moves are stressful enough as it is, let alone trying to find storage DOWNTOWN! The staff at Vine St. were all incredibly helpful and made my experience so easy and stress free! The price is comparable and the convenience factor is priceless! The access hours are great and the units/​building are all very secure!
HIGHLY RECOMMEND!

I had my townhouse in storage at Vine Street and had no problems. It’s a little on the expensive side, but it is downtown so you pay for that. Also, I was staying downtown before I found my new place, so I suppose I paid a little extra for the convenience factor.
All in all, a good experience and I can recommend them without reservation.

My relocation to the Greater Seattle Area was facilitated a great deal by Vine Street Storage and Penske trucking.
Previous to beginning my redbull and rockstar fueled endurance-​powerdrive up here, I shopped around for storage over the phone.
The people at the end of this phone were pleasant and were completely into handholding me through the crazy process of selecting storage from thousands of miles away.
Whenever I was speaking to someone I would think:
«What’s with these people? They seem so happy. Are they on drugs? Oh wait. They’re happy because they live in Seattle. That’s why I’m moving there. I remember now.»
The facility is brand new and clean. Plenty of security and automation.
They give you your own access code that unlocks the external door and disarms the alarm on your storage door so that you can access your facility whenever you want without the hassles of many storage places.
I am sad to say that I have had to use a few of them over the years with considerably less pleasure than my experience with Vine Street.

You know what’s exciting? Getting your very own storage space!
Honestly, if you’ve never gotten a storage space, and stuck all your worldly belongings in it, I can’t recommend it enough. Especially, if the reason you are packing everything up is because you are going on a round the world trip for several months!
So, if you are looking to box up all your worldly goods, and hit the road, might I suggest you get a storage space at Vine Street Storage?
At first I thought they were a bit on the expensive side, but after you deduct the free second month and the 10% off you get if you pay for six or more months in advance, its pretty darned reasonable for a downtown storage facility.
Plus, while the place is a remodeled old warehouse space, the actually storage facility is only about a year and a half old and newly remodelled; so its got both the character of an old warehouse while also still feeling clean and new… and that’s what you need in a good storage space: Ambiance!
Plus, they have a private garage you can pull your car or van into (so you aren’t unloading in the rain), push carts to roll your boxes around on (fun!), secure elevators and touch-​pads! I tell ya, nothing says «security» like typing your personal secret code into a shiny new electronic touch-​pad… complete with a satisfying «beep» and a light that flashes green.
So, yeah, I’m infatuated with Vine Street Storage. Hell, if I wasn’t planing to travel Around the World, I just might move in.