Via Vascular

I was really happy with Via Vascular. I went in for treatment of spider veins — I had a ton of them. I have had treatment in the past where they primarily treated the spider veins themselves. At Via they treated the feeder veins that were causing the smaller veins as well.
I had so many spider veins, at other places they typically just did the most obvious ones and then quit. It helped but I still had many left. And a few of the larger ones recurred. Jamie did a great job and was really thorough — most of the veins were gone in the first visit. Jamie indicated it might take 3 or more visits to get them all so this was a pleasant surprise.
And to be clear we are talking dozens and dozens! I will definitely go back if (when) I get more spider veins!

I had a wonderful experience at Via Vascular and I could not be happier with the results I got. Molly and Angelique were both very professional and helpful and answered all my questions before my procedure. Jamie was great. She made me feel very comfortable. If I need anymore Sclerotherapy I will definitely be going back to Via!

I cannot tell folks how very grateful I am to have bought a Groupon ad in order to be introduced to the knowledgeable folks at Via Vascular. I too was greeted by Gina, an absolute doll; Jamie told me all about exactly what causes unsightly veins (I thought that age was the only factor, or perhaps a genetic predisposition — boy, was I wrong! Then I met with the doctor — one of two rated as the best in Seattle — and no wonder. He spent almost an hour with me, informing me of exactly why I had the condition and how best to treat it. I was so impressed! I would recommend these folks to anyone!

I was a patient at Via Vascular this Spring and could not have been more impressed with the service and the results. Dr. Shari Jackson and her team, Angelique and Gina, are true experts. They were always caring and interested in me as a patient. Their interest was clearly focused on my concerns (large, visible, and dysfunctional varicose veins), and remedying my issues. Everything they did while assessing my condition and suggesting and discussing options, to performing surgery, and after-​care, was handled so professionally. Each time I was there, they never rushed me (like most doctors’ offices you visit); I always felt like they had time for me. I am very pleased with the results too!
I strongly recommend Dr. Shari Jackson and her team.

I bought a Groupon for spider vein treatment. So far so good. Turns out I will need a few additional treatments. The ARNP Jamie Young was amazing. She listened to all my concerns and was super patient with me.
I’m going back once the weather cools down for additional treatments that way I don’t have to wear compression stockings in the heat. I’m looking forward to not being a 24 year old with spider veins, because it’s super embarrassing.

I also bought a Groupon so I could get rid of some spider veins that were plaguing my legs. It ended up being the best decision. The service I received during my visit was efficient and the staff made me feel comfortable throughout the procedure. I’m going to call them later today and see if they’ll take care of my Rosacea redness. Totally worth driving to Seattle for the treatment.
If you ever need radiology work done, their radiology clinic is top-​notch, too.

Super unimpressed. After reading some reviews I was hesitant to give V V a shot, but decided to go for the free consultation. I was pleased with the doctor I met with, but it pretty much ended there.
I had asked for assistance in finding out what my insurance would cover and was told to call my provider. I was given the procedure code number though, so that made it easier for me when I did call my provider.
I called back to make my initial appointment for the ultrasound and was asked if I could be called back so they could pull my file. Weeks later and I still didn’t get a call back.
After a few weeks I decided to give it another chance and called back. Got someone different who then was getting ready to set up an appointment for me. After asking a few questions I had about the procedure I was put on hold so the person could ‘make sure’ about how much time I would need, etc. and waited quite a while. I was at work, so I eventually had to hang up. I thought, since they had my name that they would call back when they realized I hung up, but nope, again.
I wouldn’t recommend just based on that alone. Terrible customer service.

Via Vascular is great! The customer service is top notch and staff is caring and knowledgeable. The doctor and staff during my procedure explained everything and was attentive to my questions and concerns. I highly recommend without reservation Via Vascular for you vein procedure! I should add that I ended up like my mother with bad varicose veins that were very embarrassing. So glad I had my legs fixed as I’m no longer embarrassed.
From scheduling my 1^st appointment to my last follow-​up appointment, I can honestly say I’m very pleased. Gina helped me schedule my appointment and was very accommodating. Angelique and Molly were the assistants to Dr. Joseph during my procedure and everyone was fabulous.

I have been to Via Vascular several times in the last couple years and have been treated by Dr. Shari Jackson for spider veins. I can’t say enough good things about her. Her attention to detail is impeccable. She made sure to treat as many of my veins as possible in each session. Most importantly my legs look amazing from her scelero therapy technique. Minimal discomfort, virtually no staining and most importantly she followed up with me each time to make sure I was happy with the treatment and results. I have been struggling with these veins on and off for years and Dr. Jackson has exceeded my expectations. I will be a lifelong patient of hers.

The Best Medical Group! The Best Results!
I had my sclerotherapy done here and I am more than impressed with the quality of work, expertise of the staff, excellent patient care and most of all– the results!
I have been in the medical field for over 20 years — I recognize experts when I see them, and VIA Vascular is my only place for veins now!
Thank you everyone, thank you Jamie, thank you Rob for your dedication and excellence!

Because Dr. Joseph made a compelling case for me to give Via Vascular another chance, I am modifying my original review which was only 1 star. Had it not been for my initial experience, they would have earned 5 stars.
Here’s how my first review read:
Worst patient care service ever. I’m constantly put on hold for long periods of time. I’ve left messages and no one called me back. I just got off the phone with Angelique who was flippant and rude in response to my concerns. She made the decision for me… to visit one of the other options in town. Anything will be better than this.
But, after Dr. Joseph made a concerted effort to contact me and discover the issues, he asked that I give them another chance. I’m glad I did. I exclusively dealt with Dr. Joseph and Amy and the two of them took excellent care of me during my procedures which included both EVLT and microphlebectomy. Everything went very well. They explained everything in advance so there were no surprises. They were great at easing my nerves. Post-​procedure, there was minimal swelling, bruising and pain which was a wonderful surprise. I recently had my recheck and the procedure was a success. During my recheck, Angelique made a quick appearance at the front desk and had a sour expression on her face. I wonder if she is just an unhappy person in general or if she was just unhappy to see me. I think that if you insist on having Amy as your nurse, you will have a great experience. Dr. Joseph is clearly skilled and honestly, that’s what you really want in a doctor.
When it comes time to have my other leg done, I will come back to Dr. Joseph and Amy.

I was referred to Via Vascular by a friend, who has been in multiple times and loved them. I went in to have these unslightly veins on my legs removed before my beach vacation. I was greeted by Gina, the vascular receptionist who was so nice. They have a very spa like atmosphere. A nice waiting area with a fountain. They were able to accommodate my busy work schedule and get me in right away. I was a little nervous but Molly and Angelique made me feel very at ease. The provided shorts for me to change into and then they took pictures of my legs. After that I met with the provider and she went over what was going to happen during the procedure. Basically, I had tiny injections over my problem areas and it was relatively painless. It was a neat procedure to watch and only took about 30 minutes. I will definitely be coming back here for my follow up exams.
My legs all ready look so much better, I can’t wait to see how much better they get after a few more treatments!!!

I purchased a Groupon for scelerotherapy, which I have been wanting to try on my legs. While pregnant, I developed some minor spider veins. After purchasing the Groupon, I waited a bit to try scheduling, since Groupons typically overwhelm companies and their schedule. I tried calling three times over about three weeks, leaving two messages with their answering service and never received a return call. Finally, I emailed them through their website and they finally called me back to schedule.
I received no instructions upon scheduling my appointment. Once I arrived, I was informed that no pain cream or anything would be used, if I wanted it, I would have had to pick it up and put it on two hours before the appointments, and I should have already purchased compression stockings, since they don’t have them. I opted to continue with our pain cream, which was unpleasant, but manageable. A half hour was plenty of time to do the injections. I did get her to wrap my legs and purchased stockings later that day. It’s been over 8 weeks and I have seen absolutely no results from this procedure. It wasn’t even worth the time, energy trying to schedule, and money spent, even if it was a Groupon. Definitely not worth the full price.

I bought a voucher through Living Social and made an appointment with a very nice receptionist. I even had to move my appointment though the voucher had expired and she did it very nicely. When I got there the staff was very welcoming. I had to fill out a very comprehensive from for them to know what they needed to and adapt their treatment or procedure. Then I was welcomed by Christine and led into a room where she checked my legs and performed the procedure. She was really professional, very nice and easy to talk to. She was very gentle and answered all my questions with as many details as possible. She advised me as far as the after care was concerned and told me to come back for a check up a bout my veins or bruising.
She was supposed to spend 45 mn with me and it lasted for an hour and a half.
I was really happy with the procedure and can’t wait to show my legs in a few weeks.

I, like others who had reviewed this clinic, purchased a groupon for spider vein removal and had a poor experience.
I first went to the clinic in July of 2011. I did not meet with a doctor or nurse to assess my needs. The clinical assistant performing the procedure stated that it would significantly diminish my spider veins.
After the procedure my veins were much more noticeable. I kept waiting for their appearance to diminish but they did not. They were still much more noticeable that before the procedure.
Nearly a year after the procedure I contacted them and asked what my options were. I met with a Nurse during my second visit, she reported that the initial procedure probably wasn’t the right one for me (even though the original clinician had said it was) and I could purchase a different treatment. After I stated several times that It was not reasonable that their treatment made my veins worse and I should have to pay more to simply have them back to their original condition she said she could use sclerotherapy to treat the veins. She did this over two sessions.
My veins are now slightly less noticeable than when I went to the clinic in the first place. Overall I was disappointed with my experience and would not refer people to their clinic.

Long overdue update but I’m on here tonight and on a roll. I went back and had a very good experience, including an apology and explanation of what had most likely happened. Dr. Jackson was very down to earth, professional and took care of the problem. Under the circumstances I would say ALWAYS do a test area if possible. You just never know if you’re the one who will react poorly to a «newer» procedure…

I regretfully purchased «a deal» for Via Vascular off of
for $ 199. I went into Via Vascular mid March 2012 in hopes of having the spider veins on my legs and the broken capillaries on the left side of my face removed. The procedure that was done on my legs was called schlerotherapy and for my face, thermocoagulation.
It is now May 8^th, 2012, and I still have my spider veins after over 200 or so injections and a big red scar on where the thermocoagulation was done on the side of my face. The mark on my face is so noticeable even after packing makeup on. If anything, the thermocoagulation procedure made my broken capillaries far worse and noticeable as you can see in the pictures attached. I was told that these red marks on my face will fade away in 2 weeks… Well, 2 weeks have passed and nothing has faded away. My skin is left ulcerated and scarred. I should have known when the nurse told me that she had the thermocoagulation machine at its highest voltage, but it wasn’t until after the fact. The thermocoagulation needle sent electric shocks that hurt pretty badly. Be warned.
I was told by the registered nurse that I can try a cream by Alex cosmetics to help diminish the scars, but really? The cream costs $ 60 – 90. I don’t want to spend that much money on a cream that most likely will not work and that I feel I shouldn’t have to go out and buy in the first place.
The reason why I give two stars (and not 1) is because the registered nurse who conducted the procedures for me has maintained contact and has expressed sincere concern for me and my unsatisfied results, but that is the only reason why. Other than that, ONE star… if any.
If you are thinking of doing this, think twice because now, I have a permanent scar on my face and hardly any difference with the spider veins on my legs. HUGE REGRET… SAVE YOUR MONEY.

I was contacted by Steve too. He was informative and helpful.
I did go see Dr. Whipple. I think this would have all been avoided if I saw a doctor the first time. Anyways Dr. Whipple suggested sclerotherapy. So I am not able to recommend the first procedure, Thermocoagulation. It did create a bit of a mess but I feel confident that there is a solution after meeting with a Doctor. Unfortunately, these procedures do in fact take 8 weeks to see results and I am not looking forward to the healing process but am hoping for the best and no longer feel like I am up the creek without a Paddle!