VCA Magnolia Animal Hospital

Have to agree with the money grabber mentality. Staff were very helpful I have to say but managed to talk me in to $ 80 antibiotics for a broken nail removal. Bad choice on my part I know.

We had only lived in the area a month when our little kitty passed away. We took her to Magnolia Animal Hospital to be cremated, and were touched by the warm and understanding staff. They were compassionate and kind, and allowed us as much time as we needed. We then received a heartfelt card, personally signed by each member of the staff, in the mail a couple of weeks later. Needless to say, we were overwhelmed by the gesture. They had never met us before, and had never tended our cat when she was alive, but they took time to comfort us and offer their condolences.
Thank you for going the extra mile, we will never forget your kindness!

I took my Yorkie/​Havanese for grooming here. Loved that I called the day before and could be seen the next day. Nicole was great and trimmed my dog exactly how I had requested. As a first time client, they also gave me a $ 10 discount. The cost was $ 40 after the discount and I’ll definitely return. Convenient, reasonable, and I liked Nicole. The rest of the people at the front desk were all very nice.

Finding a good vet is as important as finding a good doctor. Health care is expensive, period. I’ve been taking my dog to Magnolia from puphood to his final days. I have always received exceptional care and compassion from everyone there. Those complaining it’s about the money probably thinks everything should be given to them. On one occasion, my dog was seen and diagnosed with cancer. I was always informed and given options for the best care possible. At the same time, I was informed of the cost depending on the procedures I wanted to take. Surgery was one of the options. Everyone knows surgery is expensive. I was never pressured to make a decision. I will definitely take my new pup there. If you’re looking for good health care, this is a good place to take your pets.

This only goes from bad to worse when you deal with this money hungry practice that has not bedside manner at all.
I was advised that something which was removed on my dog’s anus by a specialty surgeon because of the chance of impacting his ability to go to the bathroom may be growing back.
This was never believed to be cancerous and no previous biopsy showed anything.
I was advised to biopsy it again and because I love and care about my 11.5 year old dog I agreed on emotion, not intelligence. $ 135 later I receive a phone call everything came back fine but they still advise the $ 1000 surgical removal because we can’t be sure.
This place makes me SICK!!!

Business first, pets second. Avoid at all costs if you love your pet!
I’ve had a number of issues with this vet. First of all, they are not a local vet office, but rather an arm of a large corporation. Primary focus is on generating revenue, fees, cross-​sell/​up-​sell.
Second, quality of care is lacking with boarding services. I boarded by dog there last summer for two weeks and when I came home, I found that all the fur on my pup’s hind legs was gone. Both legs, symmetrically missing the fur. When I questioned the staff on the condition — they denied noticing anything, suggesting that that was the way he came in.(He is a show dog, and had been shown the weekend prior — getting compliments on his coat, including the legs.) Next they suggested he chewed it off. There was no sign of skin aggravation or wet fur; next suggestion was that it just fell out. I questioned why no one noticed over the two weeks he was there that there was something going on. I took him to his groomer who said it looked as if the fur was buzzed off. They staff says that was not possible.
There are many great pet care options in and around Interbay and Ballard — avoid VCA at all costs.

Absolutely stay away from this clinic. They saw our kitty multiple times and told us his «symptoms were typical for a kitten.» Apparently not since the new vet we took him to discovered our kitten had FIP and we had to have him euthanized this past Friday. We might not have been able to change this illness but we could have certainly benefited from knowing what he was suffering from before they kept charging us so much money for repeat trips. We changed vet’s because of their tactics, because they just want to get you in to charge you without actually doing anything. Fortunately our new vet did catch the reason for his illness and treated him and us with great compassion. But what lead me to write this review is they sent us a «2^nd reminder» to come bring our kitty in” so I called, very respectfully and explained what happened, that our kitty was dead. The woman who answered the phone had zero compassion, it was if I had told her I wanted to schedule a tire rotation for a 1970’s era Oldsmobile.

I was really unimpressed with my experience at this vet office and think they have overly pushy marketing techniques. I went for the free exams for all three of my pets and found the prices for actual services to be much higher than other vets in the area. At the prices they are quoting, I would expect top notch care. The customer service from the front desk staff, in person and over the phone, strains the limits of one’s patience. What is the deal with them pushing exam packages?! Maybe it is due to fact that this is a vet chain?! It is outrageous to expect pet owners to fork out hundreds of dollars on tests and services in one go around. They seemed more concerned about pushing their exam package «deals» then providing the care needed for my two very ill animals. I ended up sadly putting my 17 year old cat to sleep due to him being in terrible pain and open mouth breathing. The vet offered pain meds but never once suggested putting him down. They wanted me to run countless tests for hundreds of dollars. I told the situation to several vets and got the same answer that my cat was suffering and he should be put down. The vet I saw never once suggested euthanasia. This vet is so close and I really wanted it to work out but I don’t feel comfortable taking my pets back to this vet in the future.

I started taking my senior beagle to VCA Magnolia in January. Our prior vet was OK, but with the dog getting older and older, I figured that a second opinion wouldn’t hurt. A close friend recommended this place, so we gave it a try.
We’ve been here for regular wellness exams as well as for specific issues, and so far I’ve been very pleased with the staff — both at the front desk as well as the vets. My dog hates being put up on the metal exam table, so I really appreciate that the vets have no problem with that and sit with him on the floor or on the bench while examining him. On one occasion when he had an injury, two vets checked him out to determine whether a surgery was necessary or not. Again, a second opinion never hurts, and knowing that the vets consult with each other helps a lot.
So far my experience has been really positive. The only reason why I’m not giving it five stars is that it’s not a cheap place (around $ 70 for a routine office visit). Also they could use some upgrading in the lobby, but then again I’d rather if the money goes towards further vet training than wasted on fancying up the front desk.

Wow, sounds to me like Julie E. is friends with the owner. To think that someone is not allowed to have a bad experience and state that bad experience without it being a ‘vendetta’ is pretty bizarre. We are all entitled to state what our experiences are. And your opinion is the «proof». But not only that, that’s why were here… k, so…
Anyway, to continue with my 2 cents… every experience I have there is negative. They’re rude, very short, make you feel like you’re putting them out to talk to you. They’re so overpriced its to the point of price gouging and upsell! upsell! has got to be their motto.
I live literally a 2 minute walk to their location, but I just made an appointment with Aurora Vets, because I don’t care how close you are, if you suck in every way possible and treat me and my most priced possessions as if we’re garbage, I’m MORE than happy to travel.

I’m sorry but I have to comment on ABOVE A review. It sounds like a personal vendetta against someone that didn’t make her happy (maybe watching her dog). Looking at the photo, it’s a rash not something the dog got from being restrained. A pulled muscle maybe, but a rash? I don’t think so. What type of doctor would allow a tech to hurt an animal to the point of whimpering and not do anything about it. The thing about these web sites is that you can slander someone with no proof. When I go to the VCA there isn’t just one TECH restraining an animal, there are usually two or three. SO WHERE WERE THE OTHERS!!! VCA Magnolia has been amazing, including RACHEL. I rate this vet hospital top notch. Don’t let someone like ABOVE A change your mind about coming here, I promise that you will love this place.

I recently moved to Seattle with my 8 year old cat, who I recently adopted. Shortly after moving I noticed he wasn’t eating as much. I went to see Dr. Repyak at VCA. she met with me promptly, was very kind to my kitty, and gave me many options on what to do for him. I didn’t feel pressured to go the whole 9 yards right off the bat, but liked how she broke down a good plan. Preliminary blood tests looked good, and so we tried some higher quality food. After a few days, the doctor called to check in and see how things were going. I like that she really cared about him. I really appreciated that the first exam was free, and they even sent a coupon for his next visit.
Turned out my cat needed some dental work also, and again, he was well looked after. Everyone on the staff seems to really enjoy working there. I know my little pet was in very good hands.
I highly recommend Dr. Repyak. she really knows her stuff!

Very nice, very knowledgeable! The staff is so friendly, always makes us feel special and at ease, and by us I mean humans and our animals!

I have taken my dog and my cats here now for allergy management (dog) and annual check ups (cats). I was VERY impressed with the service. The staff are friendly and the doc we saw recently for the cats, Dr. Repyak was thorough, pleasant and very cat friendly. The price is on par with other vets in this pricey area EXCEPT for the free initial exam which shaves off about $ 70 per pet.
The ONLY thing I felt a little uncomfortable with was holding my cats while the tech did a rectal temp. I don’t want my kitties associating that procedure with me!
I’m giving them four stars because for a chain and for them being a little less dressy décor wise than some of the other vets in the area I think they could be a little bit less expensive.

I bring my four dogs to VCA Magnolia and have had the opportunity to work with all three of the DVM’s on staff. Whether for the initial puppy visits for vaccines & checkup, an illness, or an emergency, all have been wonderful with our pups — always caring, patient, and informative. Highly recommended clinic!

First off this is one of the more over-​priced Vets I have ever gone to (maybe because it’s in Magnolia they think they can gouge you). A visit with the Vet is $ 70 just to see your cat. Fine I can deal when I want to know what is wrong with my cat. Second they seem friendly until it comes to money, then they are a bit pushy.
Brought in my cat 2 – 3 weeks ago for a cut in her ear and they talked me into getting her shots updated (I know it’s the law, probably a waste but oh well) and to bring her back in 3 weeks later to get the 2^nd dose of vaccines and if her ear didn’t clear up to bring her back in before. My wife calls ahead to ask about the cost of the visit and they said it would be about $ 40 for the appointment because a vet-​tech could do her shots and not the vet, sweet! Well she gets there and the vet comes in and checks her out and then the vet or the vet tech gave her the vaccines. Upon paying my wife notices a $ 70 visit charge instead of the $ 40, they go back and forth a bit but my wife reluctantly pays (which is BS, if you tell a customer something and don’t immediately correct it, as a business you eat the cost). She gets home, begins cooking and gets a call from the vet that they forgot to charge for the vaccines, my wife asks if she could stop in tomorrow as she had already began cooking and they insist the need paid that day. We’ve now been there about 3 – 4 times and the service has been fine until we questioned the bill this last time. Maybe it was just a bunch of bad coincidences but after reading a few other negative reviews we’ll take our business elsewhere.
Also we tried ordering flea stuff from PetMeds and you need to list your vet so they can get a «prescription». Thing is VCA won’t «prescribe» for Pet Meds because they cannot verify that it has been stored properly. Alright I’m fine with that, this stuff probably needs to be stored a certain way. Well what do you know when we buy it from VCA (8 months supply) they do not say anything about how you need to store it. They did give us 2 free doses when we bought 6, so you’ll have that going for you.
If you don’t mind parting with your cash and live close, this place is totally fine but if you are on a budget and don’t believe your pets’ medical bills should be bigger than yours I might check out some other places, as my wife and I will be doing.

i have been here multiple times (because it is so close by) but every time i come back i regret it the moment i walk in. i have multiple bad experiences here but will just share one.
i went online to get the free first time client exam for my cat who had never been here before. i had used the coupon for my dog before but the coupon clearly states (good for one dog and one cat per household). When i gave it to the receptionist she laughed at me and very rudely told me that it only works for one dog and one cat that are brought in at the same exact time (interesting, maybe that’s what they should write on the coupon !) But the worst part was the attitude she gave me when i asked about it. I had already gotten my cat into the carrier and all the way to the vet (if you have a cat you know thats not easy) so I said «how much is the exam?» and she says $ 69.00 ! are you kidding me !?! i have been to over 13 different vets in the seattle area and this is the highest exam price i have ever heard of. I had no choice but to just accept the outrageous price.
Once I got into the exam room with my cat I was greeted by a very loud obnoxious woman. my cat was already terrified from the car ride and being at the vet and this lady says «hi kitty !!!» as loud as she possibly can while she storms over to my cat trying to grab at it. Then when i proceed to tell her my concerns about my cats health, she retains a fake smile while repeating over and over «ok mam, thanks mam, uh uh» very passively. I felt like she was going through protocol and going through the motions but she definitely wasn’t listening to me. I just wanted to talk to a normal human being and have a regular conversation about my cats problem, but apparently that’s too much to ask for.
Then the Vet comes in to check out my cat and while she is poking around on her feeling for a bump that i was concerned about she says «Im not sure if this is a muscle right here», are you kidding me ?!? aren’t you a vet? didn’t you go to school for 6 years to study the anatomy of cats and dogs? wow. Then the loud woman had to come back in to help hold my cat down, and she seriously used a wrestling death grip on my cats neck to hold her down. I wanted to grab my cat and get the he** out of there. I have never been so relieved to leave somewhere !
what a complete waist of $ 69.00
I will stick to my favorite vet Maple Leaf Veterinary Hospital from now on.

My kitten and I are fairly new to VCA Magnolia and have only been in a few times, but we are very happy we found them. I feel very comfortable there and trust their staff. Dr. Repyak is our vet there and she is great, very kind and informative, like the rest of the staff. They have been great at following up after appointments, and even sent a card to us after our first appointment with a coupon. I’m excited to continue our relationship with Dr. Repyak and the rest of the staff at VCA Magnolia.
Side note: I don’t have much experience with vet costs, but I think they are pretty average. Definitely not leaning towards the cheaper end of the spectrum, but we live in downtown Seattle and drive out to VCA Magnolia because it is less expensive than the downtown vets.

I’m also new to the Magnolia Animal Hospital but we figured we would try it since it is so close by. We took our aging cat to check for a UTI. The staff were very friendly and loved on him a lot (which means a lot because he is my baby). They were very attentive and good about explaining the different procedures they would need to do to check him out and we did some senior blood work. We thought the price for all of this was pretty reasonable (I don’t think cheap vets exist) and plan to bring all of our family (2 more dogs) there for their regular checkups and blood work. And I agree with the previous reviewer the staff is awesome, particularly Heidi at the front desk!

I’ve been to a handful of Vets and always felt like it was a get ‘em in and out fast mentality. At VCA everyone was so attentive and made our new puppy feel very comfortable. Dr. Grossman was wonderful. She not only took our pup in her hands and played with her why we were talking, she was very knowledgeable and did not make us feel like we were rushed. Even though our pup was poked and prodded she was very calm and seemed at ease. I love this place and would recommend to anyone who’s pet is more than a pet.