US Post Office

So far so good. The employees have a great attitude. I came to pick up a package which wasn’t ready, so that was annoying since it’s a long walk. But I came back the next day and the lady working remembered me and retrieved my package. There is a decent selection of mailing materials and the employees were knowledgeable. The first time I came on a Saturday it took about 3 minutes to be seen. The second time was a Monday and it took about 10 minutes.

Bit of an odd location; they just moved around the corner from their old building, so if you see a dilapidated complex with a small USPS logo on the side of it, but with an empty interior, look back and check behind the parking lot. The new space is a bit cramped, making it seem like one of many small corner shops.
The service was reasonably polite. But it’s a small location, so there was one employee, and then two total once the other came back from break. With one employee working, the line got to be ridiculous. It’s not even a very high demand, more so that high maintenance customers can easily show up and take up the employees’ time for several minutes too long. I don’t understand why A: they don’t direct more people to do their business off to the side, to not hold up the line, B: direct more people to please use the self service machine, or C: at least do some line maintenance to make sure that folks like me, who are only picking up items or only needing something very simple, can easily get in and get out.
I not only waited about 40 minutes to pick up one envelope (I don’t know why it couldn’t be left at my mailbox in lieu of the «Sorry we missed you» note, but that’s a mystery for another time), when I reached the counter, it became a guessing game to figure out where it was. The employee only concluded that it «couldn’t be» at this location, after a thorough visual check of their packages. It has a tracking number. Do they actually have no way of knowing if the package arrived at their facility? Told me that maybe it’ll be there tomorrow, a whole 2 days after it was initially attempted for delivery. I should hope so!
Theoretically, I could call ahead to find out if it’s mysteriously arrived where it should be, except that the paper the USPS left in my mailbox doesn’t list this post office’s actual phone number, instead redirecting me to the «our operators are busy, the current wait time is 20 – 30 minutes» 1800USPS-​Nonsense hotline. Does anybody actually have time for this? The older I get, the more the post offices all start to feel alike, like a government-​mandated chore not much different from the DMV.

This place and it’s slow service make me want to scream. There is always a line out the door. None of the priority mail supplies are stocked and it takes forever to get to the attendant. UGH.

Really friendly service here, and I appreciate that they stay open until 6 (rather than 5).
Only complaint is that I tried to overnight a letter but they said they’re unable to do it from this location. Perhaps only the bigger ones downtown can do so?
Nonetheless, had a good overall experience.