Urban Outfitters

I’ve shopped here before and the service was always bad, but today was the worst! The girls working are always kinda snotty and have an attitude. You’d think being sister stores with Anthropologie, employees would be just as kind as they are there.
On my receipt her cashier number was 123 333. Extremely rude, putting off an attitude like I was annoying her. Didn’t greet me nor thank me when I left.
Overall another horrible experience and reminder to go to a different location or not at all.
Hopefully the manager sees this and cares, unlike their employees.

Pricey pricey pricey. I can’t justify the price considering how low quality some of the articles of clothing are. I came here on a day when sale items were half off. There were many people there and it seemed like this store attracts a lot of teenage girls (especially of the Asian variety). On the upside, I do think some of the decorations and jewelry are unique and beautiful. Just don’t expect them to stand the test of time.

I don’t usually review chains, but I came here yesterday to pick up a pair of scrunch socks for some new boots and was pretty much followed around like I was a criminal the entire time I shopped. I understand that since this location is in the u-​district, the shoplifting rate is probably a lot higher, but the girl working (she had red hair) was not helpful in the slightest and I could tell she was only next to me the majority of the time to keep eyes on me. I bought 4 items, and most certainly was not going to steal anything. Coming from someone who worked in retail for years– I certainly hope this employee finds a more discreet way to look over her shoppers, as I almost didn’t even want to buy anything because of her.

At first I viewed Urban Outfitters as a pretentious faux-​hipster brand (and for the record, it largely is). It grew on me when I found some cool stuff you can’t get at either traditional clothing chains or thrift stores — stuff that looks casual but classy, without the stains and holes of a thrift store. I got a jacket at Urban that fit and looked nice, and has held up exceedingly well for over a year of regular use. I’ve worn it at least a hundred different times and it still feels sturdy (I’m wearing it as I type this review).
This place is on the Ave, pretty central and close to campus. It’s uniquely-​suited to the university demographic.
Two things make that former appreciation untenable, and mean I don’t plan to shop here again.
First is the indignant staff. They have a haughty attitude about them and don’t like dealing with customers, at least those who aren’t skinny, young, and white. You can sense a disdain in their voice and body language when you ask them a question. It’s like they view shopping here as a privilege.
The second and far more concerning problem is the matter of where your money goes. In our lovely capitalist system wealth accumulates to those at the top. This is not an abstract idea: a dollar or so from every purchase you make will go to one individual: Richard Hayne, CEO of Urban Outfitters. He has contributed to the horrific campaign of Rick Santorum, a backward-​looking endeavor that sought to undo years of progress for folks of all sorts — including African-​Americans, women, LGBT people, and non-​Christians. Your purchase at Urban Outfitters will directly support these regressive donations.
Also note the various pieces of regressive merchandise from which Urban has profited:
This company has the right to donate whatever they want to whatever causes they want. You also have a right not to shop here. Remember that.

I hate giving bad reviews but I was just re thinking my situation with this store and how I really am still tasting the bad blood I will now have with Urban Outfitters after being a loyal customer since their beginning. I went to this location after the weekend after black Friday, I wasn’t aware there was a weekend 50% off clearance items sale, I knew about the one before noon on the previous friday following Thanksgiving, but either way I had purchased a Unif brand whatever bomber jacket for $ 99 and another item pants I believe on sale for $ 30. I purchased them for my self along with other gifts for other people on my list but I did so before thanks giving. I called and was told by a women that If I didn’t have my receipt that I would get the current selling price back in store credit. So I drove all the way to this location. The girl who helped me was a manager «(not the store manager tho) she has dark hair and it’s short she had it in a half pony tail. She wore the same sweater I’ve seen her in the last few times I’ve stopped by the store since but I digress. She then informed me she would have to take an additional 50% off my store credit because of the previous weekend sale, which was no longer running. Needless to say after almost crying she did nothing to help me nor did the female store manager she huddled with before coming back and practically smiling as the manager told me they had to reduce it because the previous weekend sale. It was clear I didn’t purchase them then, and also I was told I would get the CURRENT selling price back which obviously I didn’t. needless to say I took what I could get as the items didn’t work for me size wise but I will probably never purchase from urban outfitters again. Im also going to be sending this to their corporate head quarters to see if they can do anything to regain my loyalty. I feel they make more than enough money to actually follow through on their promises for exchanges at current sale price. The items I re purchased with the store credit also didn’t get an additional 50% off so It was even more disconcerting. NE ways live and learn. But if I could give no stars I would. Watch out for this manager girl she is pissy and rude and vindictive she took my return personal I felt and that is not good customer service in the least bit.

I shop at Urban Outfitters a lot. Let’s face it, between Anthropologie, Free People, and Urban Outfitters, UO is the most college friendly. I wouldn’t say I shop here because I’m a wannabe hipster (besides real hipsters go to the thrifting), but because I like the clothes and most of them are good quality.
And among the Seattle-​area stores… I’d have to say this ties with the Capitol Hill location. Why?
1. Sales Rack: OK, I am one of those people who only scour the sales rack because they can’t afford full-​price clothing at the store. They have a very good selection of sales items, lots of fun nick nacks and clothes. And though it’s not as big as the Capitol Hill location, I seem to have higher chances of finding a good sale item here.
2. Organized: I’ve been to a lot of messy Urban Outfitters between here and California… I really like this one because it’s clean, and the sales rack is manageable. Granted the accessories/​nic nacks are a mess, but there’s not really a way to fix that. At least the clothes aren’t on the floor.
3. Staff: They’re always friendly and willing to answer questions. I’ve never ran into a problem with my constant running to the fitting room to try something (which is very important with this store).
One time a dress I really wanted to buy had a broken zipper– they offered a «broken» 20% discount on the sale price. When it seemed impossible to fix, I went back and they offered to order it online with free shipping, since it was still available. The sales price was even honored despite the fact it was regular price online.
However, it’s one of the reasons I docked a star… it would have been nice to have been offered that BEFORE buying the damaged dress, but it all worked out in the end. I think everyone in the staff needs to be informed of these kinds of things, since the lady in the fitting room didn’t know, the cashier the first time I bought it didn’t inform me, and it wasn’t until the manager was my cashier for the return did I learn of this.
I’m surprised at the reviews about the staff here though… I mean, this UO location is in the University District, moreso on the Ave. If you’re expecting a sales person to assist you every step of the way go to University Village. But on the Ave? I say the way they’re doing things caters to the people who normally shop there.
You want REAL super snobbish UO staff? Check out the Downtown Seattle location.

This place is one of the last places I want to shop. It isn’t local, it isn’t sustainable, the clothes aren’t super well-​made.
But I did recently buy a little portable record player here and it has been great to listen to old records. There seems to be long lines all the time, so lots of people must love shopping here.

Best Urban in this city. I went in toward the end of the night and was given great customer service by all of the employees. (And no, i wasnt the only one shopping). The clothing selection is also better at this location. When I feel the need to stop by an Urban, i’ll definitely revisit this one.

If you’re looking this Urban Outfitters location up on Unilocal,chances are you’re either an employee wanting to know how his/​her store is doing, or you’ve reached a level of boredom akin to searching for Hipster Ariel memes. Or maybe you’re vapid enough to want to re-​read your own reviews of this business over and over again because you take delight in your own opinions. No judgment, but I bet we won’t be friends if you’re part of that third group.
No matter what the case may be, here’s what you need to know:
–This location is consistently clean and well stocked during various points of the retail season.
–This location has mostly the same items you’d find at other Urban Outfitters, but had a good stock of the home décor and knick knack items that are missing from some locations due to higher traffic at those locations. This is a good thing if you like Urban Outfitters. If you do not like Urban Outfitters then I don’t know why you keep going in or why you’re reading about it on Unilocal,frankly.
–The staff is kind and courteous and all points during the day. I have shopped here on a weekday morning, a weekend afternoon (which everyone with a pulse and some experience knows is a stupid time to shop and expect customer service anywhere), during the Christmas/​holiday season, and during the fall. The staff at this location is consistent with greeting, offering fitting room help, and engaging the customer at the register, and has been at all of the aforementioned times.
I don’t need to tell you about the merch or the price points because you probably already know that and if you don’t, there’s nothing like a little first-​hand experience or this neat thing-​a-​ma-​jig called Google to assist.

I came in at 10 AM, which is right when they open and when everyone at UW is in class (I wanted to do a little shopping before touring the campus, haha), so I’m guessing my experience was a little different than the norm. Still, my visit made my day because for some reason this location had everything I was going to order online in the exact sizes I wanted. A lot of that was on sale as well, and I had no problem finding it because everything was organized and neat. I didn’t really interact with the staff besides when I was paying for my clothes, so I can’t really comment on that. Overall, I’m very happy with my visit. If I end up going to UW next year, I’ll definitely be back.

The only reason I shop here is because they have Kid Robot toys. Stopped by yesterday for a Family Guy Kid Robot toy and left.

I wish I could like this place more b/​c I can sometimes find cute trendy sale clothes. The prices are high for the quality you get. The biggest problem I have with this store is the founder and owner gives large sums to the REPUBLICAN Party. Ironic b/​c the clientele are usually liberals and young folks. I wish more people knew this. They’ve also had some racist products that i don’t support. I hate to admit that if I’m desperate and in a hurry I will go here b/​c the locations are convenient for me.

This Urban is about the same as any I’ve been to.
I can never bring myself to buy anything here at full price, because I don’t feel like the quality is worth it, but they have some really cute stuff (which I always try to convince myself I can find somewhere else, and then realize that I can’t).
Standard dresses at $ 68 and purses at $ 58.
Otherwise, it’s a nice place to look around and kill time.

At this point, we all know what Urban Outfitters is about. That being said, I’m a big fan of this Urban Outfitters (at least in the summer).
I’ve probably been to at least 8 different Urban Outfitters throughout my shopping career. This Urban Outfitters is one of the most organized UOs that I’ve ever been in; it was actually fun to rummage through items you found attractive because the majority of things were in size order! Imagine that!
This location also has a lot of fitting rooms so there was hardly a wait for me. This might change once school is in session, but the layout of the fitting room area seems conducive to high traffic. This is compared to the Capitol Hill location which has at most 3 fitting rooms for the entire store; not such a pleasant wait.
The salespeople are average/​below average; they stay away from you. If you like to be followed around the store, you might not get the service you’re looking for at this location. When I did approach salespeople, they told me what I wanted to know, but they were not that friendly. The salespeople could have carried less hipster’esque’ arrogance and be more approachable.

I found the staff to be really pleasant as I browsed here last week.
While not as well stocked as the Broadway location (it’s my fav in Seattle) they have a pretty good selection of ladies stuff. Not so much sales stuff as downtown, but you can’t win them all.
One thing I did notice about the shoe selection here though is that they seem to have many more colors/​sizes/​and overall selection than the other two stores.
For clothes, I’ll shop on Broadway. For shoes, I’ll come here.

What a bunch of assholes. Wait, can I say the word ‘assholes’ on here? Whatever, that’s what they were.
I took my 10-​year old to Urban Outfitters for Kidrobot toy shopping, and we spent about 20 minutes searching for the right one. We found four toys equaling around $ 75 and walked to the cashiering area to pay for them. Let me say right now that the store was EMPTY except for a few bored-​looking employees. There was a young girl at the register entering receipts or something, and she looked up at us a few times and then around the store as if to convey how busy she was. She was not busy. HER JOB was to help us. After standing in front of her for a couple of minutes, waiting for her to help us, I looked around the store; two employees were gossiping near the front, one was wandering around the store. I said, «Excuse me — » to the girl and SHE SIGHED LOUDLY AND KEPT ON PUNCHING IN RECEIPTS. I threw the toys on the counter in front of her and said, ‘Thanks for the prompt service’. We left, and will never, EVER return.
1. It sucks to work retail, and you don’t make any money. But if you can’t perform the most important function of your job, ie; HELPING THE CUSTOMER (guess what Urban Outfitters relies on as a company? CUSTOMERS), then go get a different crappy job at a different crappy company.
2. How rude does can one person be? I’ve never been treated like that in a retail situation before. I’m pretty sure the girl was a student, so I’m hoping she doesn’t go into a profession that has to do with PEOPLE. She was such a mangy, anorexic jerkoff, as so many students are these days.
3. Your business just lost almost $ 100 thanks to this brunette biatch, and I can’t have been the only one. My 10-​year old said, «Mom, she was really lame», and I couldn’t have agreed more. It turned out to be a good lesson in What You Shouldn’t Stand For, but I really just wanted to buy the toys and be done with it.
Don’t bother going to Urban Outfitters; or if you have to, check out the one downtown or in one of the malls. Maybe this store is the one that is for students-​only, and they can just be rude to each other and ignore each other until they grow up and retail karma comes to crap on their face. I can only hope.

Le sigh. Had the realization that I am kinda too old to shop here anymore. Although I do love the chonis they have… cute and sassy.
(chonis= panties)

(heart) i like just coming in here and walking around and browsing.
I really like their selection of books and peeking at their odd little knick knacks. Stuff here is pretty expensive but you should always check the sales rack for little goodies. Ever since I’ve worked in retail, I don’t really feel all that well paying full price for something thats marked up so much.
At any rate, all the salespeople are really friendly if you talk to them and this is a fun place to check out. Even if you don’t like their style you’ll probably find at least one thing in this huge store that you like. They have everything from skinny jeans to those cute little key toppers (i bought the boy a penguin one).
P. s. for anybody who is going through that crazy phase of growing a bean that says i love you — they have those too.

Just like any other Urban Outfitter, young thrift store looking clothes with high prices, cute hats, cute purses, cute scarves, cute books, and cute home furnishings. Service here is pretty good, you are always greeted with a Hi/​Hello when you walk in, after that it can be hit or miss sometimes someone will ask to assist you sometimes they won’t. Be warned if you aren’t a size 5 you’ll probably have a hard time finding something that will fit you in here, I just skip the whole clothes section and go for the cute gifty stuff.