The Sliding Door Company

Just wanted to take a minute to warn others about the terrible service these folks provide.
I ordered my doors on June 2014, to be delivered in September. First the doors were late and then they botched the scheduling for delivery a few times. I finally got my doors in the middle of October.
When my doors arrived, they were BROKEN!
At that point they were nice enough to offer to replace the doors for me and waive the installation fee. (Which realistically was the least they could do)
Fast forward 5 more months and my new doors arrived. As they were being installed I asked the installers about the installation fee, and they again confirmed that it would be WAIVED.
One week after the doors were installed, the installation charge SHOWS UP ON MY CARD STATEMENT. I promptly called and Aimee (the person in charge in seattle) says there is nothing she can do and that I have to email James.
I email James, who again was described as the only person who can help, but of course, he never got back to me.
I know there is not many options in the Seattle area to get sliding doors. But given my experience THE SLIDING DOOR COMPANY SHOULD BE AVOIDED.

The doors look great, operate smoothly and have really changed the appearance of a medium sized bedroom, making it look more spacious because I no longer have a door swinging into the room.
However, the installation took hours and the guys had forgotten a part. They also indicated that the measurements that had been taken by a previous guy were not right, but then told us that the first guy didn’t work for the company any more. Not what I wanted to hear. It worked out fine in the end and would have been a 5-​star review if the installation process had gone more smoothly.

Amazing product and amazing service! We had a unique opening that needed to be closed up, but wanted to have as small of a footprint as possible, let in plenty of light and still be private. Building a wall seemed terribly daunting… enter The Sliding Door Company. From beginning to end, I was treated like I was their top priority. Aimee offered me many options and was available to answer my many questions.
The waiting time for custom sliding doors can seem unbearably long, but they were ready when they said they would be and set up my install as soon as they knew the doors were coming off the line. Installation was fast and the 2 gentlemen were delightful, even though I was forced to work while they were installing, basically sitting beside them the entire time. They went around me and I hardly knew they were there.
We now have a wall of beautiful sliding doors between our master bedroom and ensuite bath (a huge necessity!) and can finally use our bathroom with privacy. Everyone who has seen them has nothing but praise for how great they look and how effortlessly they glide. I was a little worried that they would stick out like a sore thumb in our 60’s vintage house, but they blend right in. Nothing but praise for the whole process and the final product!

The Sliding Door Co. was very professional with their work. They were on time for appts. and the actual install went without a hitch. We are very pleased with their product and look forward to using them again.