TBT Towing Company

short and to the point tow truck shows up driver said he would give me a ride just up the street and when he hooked up my vehicle he than said he couldn’t take me up the street and drove off without me signing anything or leaving a business card! i was left in a industrial area far from my home whata jerk so i got my revenge i called my insurance company and told them to removed the car from there yard so as not to add up tow/​fee/​storage and have it stored elsewhere sux to be greedy!

i wish i could give zero stars. this company is SHADY. my insurance company works with these guys, so when i needed my car towed, this was who i got set up with. first of all, they came on the wrong day. then, when the next day arrived, they were HORRIBLE at communicating when they would be at my place. then, when the driver finally arrived, he hooked up my car with very little discussion, before even allowing me to turn it off. then, he grabbed my keys, which i had to take back real quick to retrieve my house keys. then, when i said i needed to ride with him to the auto shop (where i would pick up my rental car), he looked surprised and irritated (is this unusual? to need to ride with them? NO.) so, to avoid an annoying hassle, i said i would über there. an hour later, my car was still not at the shop (which is an approximate 8 – 10 minute drive from my house. i was a little panicked. after an hour and a half, it finally showed up. i have given feedback to my insurance company, and hope to never have to use these guys again.

Called for a tow at 8:40pm on a Friday night, was in the tow truck by 9:05. My driver (Francis James) was very friendly and helpful. He charged me $ 120 for the tow, which seems like a good deal to me, all things considered. I’d call them again if I needed to.

Great service! Picked us up quickly, gave us a fair price, and drove us in the tow truck right to our door after dropping my car at the local garage. And on a holiday weekend! Thanks so much.

Have used them several times now in critical situations and when all other local towing services wouldn’t answer or charged way too steep of a price sure enough the guys at TBT were there in a jiffy with a very reasonable price I couldn’t find anyone else more worthy of recommendation so please do yourself a favor and call TBT towing next time your car breaks down you won’t be disappointed!

If I can give it no stars I would. However I can’t. My car went in Sunday morning, I came to get it that evening the bill was 470 due to an after hour fee of 90 dollars. Guy told me if I came in the morning after there won’t be an after hour fee. We couldn’t get all the cash. It had to be paid in full with either all cash or all card, since it was Sunday banks weren’t available to us to withdraw that amount. So we can back this morning because the guy said it would be 380 but they are still charging us the $ 90 after hour fee because we came in the night before to attempt to come pick up the vehicle .he said even if we came in and didn’t get the car or weren’t able to pay the full amount or the card was decline we would get charged that amount which I find is bullshit. pray you never have to deal with this scheming towing company

I called them to tow a car illegally parked my driveway. There was some time pressure because the people were parked in my driveway for a local event. I told TBT I needed someone out there within the hour and they said no problem. 1.5 hours later, someone shows up, but tells me he can’t tow unless they have a 24 hour contract with me first. The guy on the phone and the police (who I called first) did not tell me that. I don’t even think that is true. I could have saved myself 1.5 hours of waiting outside for the tow truck if it was true. I wish I had called Stan’s instead.

Absolutely worthless when it comes to towing for your apartment or condo building. Ours is on Alki beach and as you can imagine, parking during the summer is very very limited. This leads strangers into thinking they can park wherever they please, including our parking lot. That’s why our building hired TBT Towing. Well good luck getting any service out of these guys. The first two times we called, they never even bothered to show up. The third time, they rolled around about two and a half hours later. By this time the illegal parker had smashed his blocked SUV through one of our gates. Now they’ve even gone as fare as showing up late at night and towing a resident’s car from the lot. When you call them, they are very unprofessional and rude. They even go as far as lying about their names. One of their weekend dispatchers claimed his name was Dale, when I later found out it was Jerry.
If your building needs an on call towing service, pick a company other than TBT Towing.

Insanely unethical. I had my stolen car impounded by these guys for 17-​hours. The charge? $ 421!!! I’ll end up paying more to TBT towing for the impound than to repair the damage to the car caused by the thieves… amazing. Other friends in Seattle who’ve had their cars stolen have paid roughly half for the same service. These guys were accused of illegal towing practices in 2005 and apparently the corruption hasn’t stopped. Stay away!