Stanley Real Estate, Inc.

I rented a 2-​bed, 2-​bath apartment from these guys for several years at The Monterey in Eastlake (2225 Franklin Ave E, Seattle, WA 98 102). The apartment was pretty overpriced for the condition it and the building were in, but it had a decent view and was in a good location. Over the last year of living in the building, they became unresponsive to maintenance and repair needs (example: it took them two months to fix a broken toilet in my apartment, their attitude was that I had a second bathroom and would be fine if it took them a while to fix the toilet).
When it came time for me to move out, they were awful. Due to my circumstances changing very rapidly in a short period of time, I had to move out somewhat abruptly. I had never been a problem tenant and was pretty patient with their lack of responsiveness to repair needs. So, I tried to compromise with them since I was not able to provide adequate notice as stipulated by my lease. I needed to move in early November and was going to pay through my last day of occupancy. Their response was basically «nope, pay the whole month.» I offered to pay half of November’s rent, and their response was the same. They were completely unsympathetic to my situation, and hid behind the rental agreement instead of showing any sort of compassion. I would have been out of the building sooner and they would have been able to list it immediately. I fail to see any sort of problem with that arrangement; they disagreed. All of my communication with them during this time was with someone I’d never even spoken to before.
In the middle of all this, I confronted them over their negligence regarding repairs and maintenance in the building and that they had repeatedly violated state law (the aforementioned toilet should have been fixed within 72 hours per RCW 59.18.070) and that because of this, my lease was considered null and void per RCW 59.18.090. They childishly ignored me and still demanded that I pay all of November’s rent. I sought legal advice, and the person I spoke with told me I had a solid case and would probably win in small claims court if I presented things to a judge exactly as I’d presented them to Stanley Real Estate. But I wouldn’t really be able to accomplish that without getting my former roommate involved. Fortunately for Stanley Real Estate, this wasn’t an option for me, so I paid them and moved on. But I will never do business with these people again, and I strongly recommend avoiding them at all costs.