Southend Motorcycle Service

Horrible shop. Took my 2000 yzfr1000, after wreck, took them 2 months to change out body parts and a little welding… front tire. 2 week quote, 2 months… invoice over quote, without calling. I had my bike towed to this place, not realizing or knowing how bad it could be.

I think the shop moved to Seattle, by SODO because they lost their lease. Prices for motorcycles are cheaper in the spring and winter. 85 $ hr. Always tunes my bike up great,. wont sell me anything i need for my bike and replaces things fast. Always good communicaton. Bike runs smoother after a tune up. Thank You

I’ve used them for tire work, and have been impressed by the operation as so many others have. They keep the place pretty clean and they’re easy to talk to. Prices are reasonable, and I’ve found if you donate the occasional item for the spare parts pile, they really appreciate it. With the wide variety of bikes they see, anything helps. :-{)}

I brought in my Suzuki Intruder 800 for tire replacement and an oil change. I bought my tires from an online retailer and they were cool with that. The day I took it in I got a call back that my break pads and drum needed replaced. I was a little skeptical at first but once I left the shop and rode away I must have been a short stop away from hitting something or someone. If you need service on your motorcycle or moped come here!

I’ve been here a couple of times for parts and both times he hooked me up with cheaper ($$$) parts from a donor bike! Now my bike runs amazing. They are very helpful and easy to get ahold of.

Took my DL650K9 in to fix an oil drain plug that I had messed up pretty good. Took my bike in on Saturday at 10am expecting to get it back in a couple of days. It was ready by 1pm! They even took the time to adjust & lube my chain and adjust the air in my tires. Jim and the guys at Southend Motorcycle were great on the phone and in person. I’ll definitely be going back for my other service needs.

The guys at Southend are great. They made my bike run better than it ever has. Their labor is spendy at $ 90+ an hour but I guess you pay for quality. I will say they came up with some creative solutions to make the job cheaper when the bill was more than I could afford. All around nice and very trustworthy.

My dream mechanic is a simple shop: you take your bike, they tell you what needs to be done and when it will be done, they do the job, you get your bike, and then it works like they said it would. Also they invite you to stop by any time to hang out. Oh, and they offer you beer while they write up the invoice.
Hey, I said it’s a dream. Solid repair work in a predictable time and budget almost never happens in real life… which is exactly why Jim’s Southend is such a marvel. They’re very skilled, very efficient, and sorta awesomely communicative. Unlike another shop I tried, they haven’t installed key parts backwards. Turnaround is generally a week or less. And they never whinge about finding parts for an older bike. They just somehow miraculously do it.
Now, it’s true that the staff at Jim’s aren’t your buddies: no beer with the invoices (not that it would be legal). But I’ve done the outlaw mechanic thing; and, as much as I like the we’re-all-pals-and-rules-are-made-to-be-bent aesthetic, I gotta say the you’re-not-gonna-get-stranded-down-the-road ethos works out much better overall. Trust works better than bravado as a basis for «no fear» And I trust Jim’s
…Which actually is pretty dreamy.

Nice to have a great motorcycle shop in the neighborhood… have had my V-​Strom and Versys serviced there for a few years and always been happy… wish I could say that about the morons that have serviced my Subaru Forester.

These guys are hands-​down the best shop in the northwest, for a multitude of reasons. To start things off, the communication is just great. They never assume anything, and always call you/​leave clear, detailed messages about exactly what’s going on with your bike. They’re also straightforward and honest. No sugar-​coating with these guys. They tell you if it’s going to be expensive before you do it. They tell you your options if you need it done cheaper. They even tell you if they aren’t comfortable doing a specific job (like the clutch and major service on my Aprilia)
They’re so well-​liked in the community that they even get special favors with the parts suppliers, getting your parts faster and cheaper.
Everyone there is experienced and older, and they work on everything from your old CB350 to ducati 999’s and my Aprilia Mille.
The thing I love most is that you get the same guy working on your bike, every time. Frog is my Aprilia’s mechanic, and it’s just awesome knowing that he knows all the ins and outs of that one bike even better than I do.
They also do an INCREDIBLY extensive pre-​purchase inspection. They found everything from a leaking valve cover gasket, to a steering head bearing problem, to hairline cracks in the tires, everything. They charge an extra $ 30 if the bike has plastics that need removing for the PPI, but it’s worth it!
They stand behind their work like no other shop I’ve encountered. If something goes wrong, or if they missed it, they won’t charge you a –dime– to fix it, Jim has even stayed late a couple of times just for me.
The place they really shine is in bikes that other shops won’t even TOUCH. 70’s and 80’s japanese bikes, with electrics held together with bird droppings? No problem. 50’s hondas? Like the back of their hand. You’ll find everything from custom bobbers, rare honda dream’s, old ram-​air yamahas, to buell CR1125’s and ducati’s at their shop.
I’ve had five motorcycles (VTR250, XJ750, CB125s, RSV1000, RST1000) all serviced there, and they’ve never let me down in any regard.
Sure, they’re expensive ($ 87/​hr in summer, $ 73/​hr in winter) but the work they do is worth every penny, and then some, for the peace of mind.
They also happen to usually have a selection of VERY well priced, well serviced used bikes (usually quite a few totally rebuilt CB350+) of varying brands and vintages, some very rare, for sale at any given time. You can also find lots of parts for old bikes here, or get stellar advice on your own build (though at least buy something from them for their time!)
I could rant and rave for weeks about these guys. You won’t regret giving them a visit.

I came to Southend Motorcycle Service hoping to not have the same bad taste in my mouth I get every time I’d had service done at a dealership. I needed a major (16k) service done. They did a great job, the bike runs like new and is getting the best gas mileage I’ve ever gotten in the two years I’ve owned it.
I saved a lot of money on labor over a dealership and I’m grateful for that. I’ll be bringing my bike back here for future services.
There are only two things keeping me from giving this a four star review. The missing bolt on my battery cover and the missing bolt on my drive belt cover. Not a big deal since I can replace both for around $ 5 but it makes me wonder what other details may have slipped.

I was looking into purchasing a second bike and wanted to have it inspected before I closed the deal. These guys hooked me up with their pre-​purchase inspection for just under $ 100. They caught a few minor maintenance issues that were not unexpected but the big thing they caught, that I would never have thought of, was the tires. Tires on a bike are a big deal, lose one going down the road and you can be in big trouble fast. The tires on this bike were starting to crack. They gave me a quote for new tires and I was able to negotiate a much better price for the bike with the information they provided me. These guys rock… and on top of that, after I bought the bike, I came back in to order the tires and they gave me a great deal on the tires too! Better than the original quote. Jim and the guys at Southend love what they do and it shows in the care they give the bikes and their customers!

We have taken our two bikes here for service at different times and have been very happy every time. When we call to make an appointment we discuss the work that needs to be done and are given an upfront quote.
When we arrive with the bike they are always friendly and professional; the scope of work is explained and quote is confirmed before they get started. There has never been a problem with their workmanship — the job has always been done right, on time, and for the quoted price. You can’t ask for anything more than that.
Highly recommended!

The guys do solid work, couldn’t be happier with the quality or communication. Shop rates are higher than competitors.
I’ve got an ’03 Volusia and had her in for two things: a large scale maintenance + a new rear tire. They handled the work and were timely.
Don’t get put off because of the shop rate as other places in town struggle pulling off a phone call.

Jim turned my rough running classic CB750 with worn out parts into a smooth running street screamer. I tried other shops over the past year and got shoddy service, little communication, and an emptied bank account.
I’m very happy with the service Jim and his shop provided. You’ll get great value with this shop. I’m now a loyal customer.

I have been building a motorcycle for what seems like may turn into forever. Every time I sit down to work on it, I get about 10 minutes in only to discover that I need something that I have to wait until a business day to pick up. Anyway, the latest debacle is that I have been pulling all of the bearings out of the engine casings to replace them and I ran into a stubborn bearing that I just couldn’t get. I enlisted the help of a friend who is a car mechanic, when that failed, I turned to another professional who shall remain nameless and finally to Southend Motorcycle Service. I called ahead and found out that they schedule service by appointment, but that the type of job I had for them was simple enough that I could just come in and get it done. After maybe 10 minutes, it was ready and despite the posted rates, they gave me a great deal on the service.
I am extremely happy with their service. I was impressed with all of the following:
1. They picked up the phone after one ring.
2. They were polite and helpful with directions to their business.
3. As soon as Jim walked in, he went straight to work on my casing.
4. In ten minuets, he resolved something that plagued me for days.
5. They cut me a deal.
6. They have stylish T-​shirts for sale.
Thank you for making the headache that is my motorcycle project a bit easier today.
cd