Silver Cloud Inn – Lake Union

Having a special event at space needle we decided to make a weekend of it and stay the night at the S.C. lake union. We had stayed there about 3 yrs. earlier and had a nice experience and loved the perks so we stayed there again this time around. We even recommended it to others attending the special event so 2 other parties stayed the night there as well. The staff at front desk was again pleasant and helpful trying to accommodate us upon arrival. We arrived before check-​in but they were able to get us and one of the other couples we drove with into our rooms early which we really appreciated given we needed to spruce up before leaving for space needle. One huge perk is having their complimentary shuttle service! You just need to reserve your seats with time/​location to ensure you get to your destination on time (if that’s a concern) and then they take care of it. And when you need a pick up you just call them and they are always there within minutes, so convenient. The drivers were ALL personable and so friendly. It made all our travel around town so enjoyable without hassle. We are always good to tip each way which I hope others do the same as this service is worth it’s weight in gold given traffic and parking expenses in Seattle. Another perk is the fair price for the attractive/​clean rooms with a lovely lake view and love that they have a small refrigerator, microwave and good Tully’s coffee in room! We always seem to have restaurant leftovers so it’s great having that in rooms to keep cold and warm up later. We often take a limo when staying out of town as we did this time but they also offer FREE parking which is nearly unheard of in Seattle. I can’t forget to mention the fact that they include a very nice breakfast buffet on the 3^rd floor, again complimentary! It offers waffles, eggs, a meat, potatoes, various breads, muffins, yogurt, cereal, hot drinks and juices… just such a nice way to end your stay there. There is also a pool and hot tub open ²⁴⁄₇ which is cool. The only comment I might add is for some reason the bed didn’t seem as comfortable and the pillows were firm/​overstuffed not making for the best nights sleep but hate to mention since all else is so awesome… oh and when watching tv that night all the channels had this scrambling thing going on which was really frustrating because the TV was a nice huge size. We asked our friends if there’s was doing the same thing and it was so I“m unclear what was causing that or if it’s an ongoing problem but worth mentioning.
All in all we will continue to return and recommend this hotel and location. Maybe the beds will be replaced or can put on thick mattress pads or covers and offer thinner fluffy pillows as well as the firm/​thick ones so each person has a choice between the two in rooms.
Thanks again for a very nice stay!

Loved this place! People very friendly and professional. Would stay here again, located very close to transportation and activities!

Just celebrated my 2 year anniversary with my boyfriend here, and it was definitely the best hotel experience I’ve ever had.
Customer service: The front desk team was great, they were all very approachable and helpful. We even got anniversary greetings from everyone! See the front desk if you want to take the (free!) Shuttle to either Pioneer Square (you can find plenty of great little eateries and locally owned shops), Capital Hill (Pike Place Market, to be exact– and it’s just one train stop or a 7 city block walk away from great shopping in Westlake), or Belltown (See the Space Needle and cool coffee shops!). ⁵⁄₅
Location: There was a really nice view of Lake Union from our room. There are some great restaurants across the street– the tuna nigiri from I Love Sushi is amaaaaaazing, by the way. Duke’s Chowder House also serves some quality American fare. Its less than a 5 minute drive (in my case, über ride) to downtown, but, again, the shuttle will take you where you need to go. ⁵⁄₅
Room: Oh my goodness. If you can, definitely go for a king room with a spa bath. The room was very clean (really important!). There is a bathroom with a shower, and there is a separate (HUGE) bath with jets next to the (super soft) bed. After a long week, pampering ourselves with a long soak in a bath salt jacuzzi just felt perfect. The room also comes with a mini fridge and a huge flat screen tv. ⁵⁄₅
Amenities: There is a 24 hour pool and hot tub– awesome. Most places only keep their pools open until 11 or 12. There is a free breakfast buffet– they even had a mini waffle maker (for 4 adorable waffles) alongside their full sized ones. The breakfast room had some great views of Seattle. There is a patio for warmer days, and a nice little nook with a fireplace for when it gets chilly. ⁵⁄₅
Overall: Great experience. Would definitely recommend this place to anyone who is coming to visit Seattle. I live and work in the International District of Seattle (also a must-​visit for some really good food), so this was a great opportunity to see some different parts of the city. ⁵⁄₅

The pool was that perfect level of chlorinated and open 24 hours a day. Beds were soft and clean, towels not scratchy. The water pressure was great and the breakfast amazing. Area and view were A+ and this is a definite coming again place.

This place was great, easy in and easy out. BONUS: There was a giant soaking tub, not in my bathroom, in my room! I got to take a bath and watch TV, that is seriously luxury. Unexpected awesomeness. Room was well appointed and clean, the view was beautiful. I did not have breakfast here so I can not speak to its quality. Staff was nice and parking was adequate.

I like this hotel and stay often because of the proximity to several venues and places in Seattle.
The rooms are always nice and clean. They are pretty standard but meet expectations. The pool is liked by the kids and as user friendly as any indoor pool.
The breakfast is standard stuff. Nothing is really good. Kids can make a waffle. Other than fruit it is all carbs. The parking is tight if you have anything besides economy.
We stay there most times we travel for family stuff in the city.

We usually choose Marriott hotels when we travel. However, due to a friend’s recommendation, we decided to try Silver Cloud. We had a lake view suite that had two windows; one with a view of the lake, the other with a view of the Space Needle. The space was perfect for us and our two 10 year old boys. The best perk was the free washing machine/​dryer right outside our door!!! We went home with clean clothes!
Positive:
* Free parking (included in price)
* Convenient shuttle service saving us time, stress, and parking fees
* Less expensive than hotels in the same area at the time of travel
* Conveniently right off the highway
* Helpful front desk
* Free use of washing machine and dryer
* Free continental breakfast: waffles, sausage, potatoes, eggs, toast, pastries, coffee/​juice/​tea, fruit, etc
* Clean room
* Three sinks in suite
* Close, but not too close, to attractions
Negative:
* Pocket doors between bedroom and living room in the suite would not lock
* Although overlooking the lake, there is an unsightly boat repair shop that sort of ruins the ambiance of the lake view (still nice though)
A perfect fit for a family for sure! We’ll stay again on our next visit.

I was debating to book here because the price is a little higher than other hotels in the area, and farther off from town, but I’m glad I did because they have so many accommodations that other hotels may not provide, it was worth staying at:
First, the room was very clean compared to other hotel rooms. Although there was no living room space, the room was a pretty big size to move around and pack your bags. The queen bed was slightly bigger than other hotels, and the pillows were soft. We had a nice sleep in this room. There are also two sinks — one inside the bath and one conveniently outside. They also have a combination lock safe in the room so we didn’t have to always go to a lock box.
Second, they have a hot breakfast buffet with a waffle maker. They featured either blueberry or cinnamon waffles in addition to the plain batter. They also had scrambled eggs, sausage or bacon, and on certain days, breakfast burritos in addition to yogurt, cereals, bread, bagels, etc. which pays for the extra amount that you’re paying for your room. There are windows that overlook lake union to sort of enjoy since the trees are partly in the way.
Third, Newspaper is hung on your room door every morning for reading while eating breakfast.
Fourth — their courtesy shuttle — two of the drivers were very friendly, but one was a little grouchy, but even if we were a little late, they were courteous and waited for us. This is a highlight because although they’re not directly in town, it saved us the trouble of walking far from one place to another, or finding parking. They drop you off very close to either pike’s place, the space needle or pioneer plaza, and will pick you up up to a half hour max of calling.
Fifth, their pool is 24 hours, so when we returned late, we were still able to go to the pool and swim.
Sixth, if you plan to drive to other places other than downtown, it’s a convenient place away from the downtown traffic, so easy to drive in and out of the hotel without too much traffic.
Seventh — parking is included, so it becomes worth the price you pay.
Eighth — They have free wi-​fi but if you can’t connect, they will provide you with a direct cable connection.
Last, if you sign up for their membership, you can get a free room after processing for 7 — 10 days. They were so accommodating to expedite the points so when we returned after almost a week later, we were able to use the points.
I highly recommend this place. It really made our vacation very pleasant and worth the stay.

Nice and clean, what more can you ask for from a hotel? Wait, what is this, killer views of Lake Union? What is this, a friendly staff? What is this, a giant pig? All of this an more make Silver Cloud a great place to stay. Double bonus is the free shuttle that runs to Pike Place, Space Needle and Pioneer Square which reduces the stress of navigating Seattle’s one way streets. Definitely would stay here again!

This hotel was okay. The staff wasn’t friendly and didn’t make us feel welcome. The breakfast was average. The view was amazing. It wasn’t what I’d expect for $ 300, but it is early summer, I guess.

This was my second visit to the Silver Cloud in the past year. On both visits I have been very happy with my room as well as the helpfulness of the staff. The rooms are very good size and the ones on the lake side have a beautiful view. It is conveniently located to downtown with onsite complementary parking. They also have a shuttle to take you to all of the touristy places. They feature Aveda bath products which is great. On Tuesday evening they have an evening reception and a great breakfast every morning. The view from the breakfast area is awesome. They have both hot and cold choices for breakfast as well as coffee, water and juices. There is a pool, spa and gym onsite but I have not had time to use them. There are a few amazing restaurants located close by and they have an agreement with another that offers delivery of dinner. You also get a complimentary paper each morning. The rates are also very reasonable.

I stayed here for 3 nights on a work trip and i was pleasantly surprised!
The room was spacious, clean, and the bed was super comfortable!
The fitness center is huge! They serve breakfast in a breakfast room that overlooks lake union. The breakfast is pretty good.
While the hotel has some great views of lake Union it is a bit off the beaten path of everything to do in Seattle. They do have a shuttle service though which is nice!

We have an account here through my dayjob, which didn’t apply for my stay, but it was how I even thought to come here in the first place — I’d typically not think of SLU as a place to stay /​visit /​for anything other than a neighborhood to mostly avoid, honestly. By default, I’d either think to go downtown or out to the coast.
With that said, other reviewers are on point — you can stay here inexpensively (out the door for under $ 150), and have a quiet, luxurious stay, possibly with a Lake Union view.
I splurged for an overnight staycation (a must from time to time when you and your person live with roommates), and upgraded to the king bed with fireplace and jacuzzi. Total cost with all the fees and taxes was under $ 200 — and was worth it for the upgrades! Comfortable bed, huge tub in the actual room (with jacuzzi jets if you don’t mind the noise) (I took two baths during our stay), giant shower, switch-​activated fireplace, and a good-​sized TV. The room was clean, showed minimal wear, and the in-​room coffee (Seattle’s Best) was actually drinkable in the morning. Small fridge was perfect for drink & snack storage, and there was an in-​room microwave above a small kitchenette-​sized sink, too. Reservation and check-​in processes were both efficient and pleasant.
Honestly, the only thing that failed us was the free breakfast. I mean, I get it, it’s free, and it had plenty to it: eggs, fruit, waffle station or whatever, all the things you’d expect. The food itself was totally fine /​edible. However, there were no plate lids /​trays /​ways to transport food back to your room, which would have been a nicer option than carrying open plates all the way back upstairs. I note this because eating breakfast in that space was absolutely not an option. It was crammed wall-​to-​wall with midwest-​esque tourists and their screaming kids, which was a full frontal mellow-​harsher from the previous eighteen hours of bliss in the room.
Anyway — breakfast vibes aside, I left feeling like I’d had three full body massages. Will absolutely be back. Oh, and I heard there’s a gym and pool in the building someplace, but didn’t see them or test them out. Next time!

Only stayed here for 1 night, but it was a comfortable, clean room, with great service by the staff and free parking and wi-​fi. That’s a deal here in Seattle. Hotel is not downtown, but a shuttle is provided to take you to the hotspots! Room had a nice tv, small microwave and refrigerator. In room coffee maker & coffee were good! Would stay here again!

You get 5 star service for an inexpensive stay. It’s about $ 130 a night and you get free parking (in downtown, parking can be up to $ 30 a night), free high speed wifi, free breakfast, fitness center, communal deck where you can see the Space Needle (this was perfect for New Year’s fireworks), indoor pool, AND a shuttle that takes you to and from downtown. Best deal ever!
Rooms are VERY spacious with a fireplace! Cozy lobby, great customer service.
Also a huge plus that a lot of hotels don’t have: checkout time of NOON. Most checkouts are 11. HELL YES TO AN EXTRA HOUR OF SLEEP.

Do yourself a favor, stop looking at the Residence Inn down the street, and look here instead. I’ve stayed at the RI too many times and been dismayed by their lame customer service, their (often) overbooking, and their lackluster breakfast and «reception». The last time I booked at the RI, they were yet again overbooked and they sent me to this gem at nearly midnight.
The staff at the Cloud are friendly, attentive, and smiling, and the rooms are actually clean and updated, which is more than I can say for the other options in the area. Breakfast isn’t anything special here either, but I gave up on free hotel breakfasts a long time ago.
For convenience to the Hutch and SCCA, look no further. Lake Union gets better every year for exploring, too.

Location — awesome
Cost — ok
Breakfast — bacon and potatoes and eggs would be better if warm
Bed — extremely uncomfortable; both of us had trouble sleeping
(Suggest bringing own pillows as theirs are quite thin)
Service — impeccable
Housekeeping was awesome
Shuttle bus — morning driver was extremely helpful, very nice and a calm driver; afternoon driver was not personable and an extremely impatient driver
Check in — super quick
Check out — if u had prepaid, u had to do nothing but leave your keys in the room
Parking was free which was a bonus in d/​t Seattle
We would stay here again

Sitting in my hotel room, as I complete this review. Horrible experience from the minute, I checked in. David, the front desk rep was highly rude and insensitive. For a five night stay and payment in advance, I was given a room where you could hear the sounds of cars/​large trucks passing up/​down the street. I’m here on travel for work with one the largest companies within the US and to be treated, as nothing is shocking.
The Shuttle driver (M-​F) should take lessons in customer service. Extremely rude to hotel guests when they request shuttle service to a specific location. Constantly interrupting guests conversations to correct them.
My leather jacket was stolen from the closet in my hotel room. No accommodations or anything just «I’m sorry.»
This has to be the worse hotel, I have ever stayed in.
Update 8÷8÷2014
Adding more info, as their Staff stole my leather jacket hanging in the hotel room closet! After numerous calls to the front desk with no resolution, with the staff saying, «You sure you didn’t leave it in a cab? or Our staff will never steal» I was able to retrieve the main line to their corporate office after they refused to give it to me. I ended up speaking with the Director explaining my experience. Needless to say, 2 hours later the front desk left a VM saying they found my jacket. Very sad, I had to go through these lengths to retrieve my items. Be very aware of this place.

Decided to come to Seattle on super last minute planning in the middle of summer annnnnd on a weekend. Boy was that not the best choice. This was one of the highest rated and cheapest hotels compared to anything else during our visit.
Before my vacation even started, someone at the front desk, was kind enough to inform me that the best and least expensive way to get to the hotel was to take the light rail from the airport into downtown for less than $ 2.75 then call them and they’d have a shuttle pick us up! The light rail was perfect! great way to settle in to your surroundings and get a peek at the surrounding neighborhoods. The ride has about 10 stops or something like that, takes about half an hour to get to downtown with.
Once we got to the meeting point of the shuttle we called them and they arrived within 15 – 20 minutes and we were on our way to the hotel. During our stay they had a shuttle every half hour going from the hotel to 3 main tourist areas (pioneer park, pike place/​downtown, and Seattle center). Very convenient for first timers that aren’t looking to go extremely far. Dave was the best!!! Don’t forget to tip these guys!
The concierge/​front desk was super helpful with helping us find things to do and places to eat. The staff was incredibly friendly and accommodating at all times. One of the best parts was at the end of each night around midnight, we’d come back after a long day and go to the Jacuzzi! I think their pool/​Jacuzzi is open 24 hrs? Great way to wind down on our days.
The hotel is right across lake union so you can literally take a 2 minutes walk and be right by the lake to watch sea planes come and go. Dukes is about a 5 – 10 minute walk for a simple good lunch/​dinner.
Our room was a king and we got a pull out sofa bed! Perfect for my friend and I. It’s a suite so they have a tiny kitchen area as well. I wish they had more of these everywhere else in the world!!! Can’t complain about anything at all. Can’t wait to come back the next time I’m in town!

This is the best hotel when you travel to Seattle. Nice clean room for this reasonable price. Free parking and free shuttle. They can pick you up whenever you are and go where you want within the city area. The staff go out of their way to accommodate your needs. This definitely our hotel choice when we come back to Seattle.