Seattle Scooter Center

My experience with Seattle Scooter Center is one of the worst I have ever had. I took my scooter in June to get fixed at Seattle Scooter Center after a car hit it. When I received my scooter back from them it started once and then would not turn on again. They came and picked up the scooter and worked on it again. Again they delivered it and the same thing happened and this time I was stranded miles from my home. Again they picked it up and worked on it. Again the same thing happened. This was now August and the scooter was still not working. For months they had tried fixing it unsuccessfully. I decided to throw in the towel with them and just take my refund and go somewhere else.
This is where things got worse. The owner, Bud, refused to refund me. He even «mansplained» to me that it must be a user error. I am fairly certain that he thought because I am a woman that he could push me around. After a very lengthy conversation with him and many rude remarks from him, he finally conceded to refunding me. After I received my refund I took my scooter to another repair shop and they were able to fix it in a matter of days and for less money. I would avoid going here at all costs. They are very rude and will waste your time and money.

Excellent staff! They are friendly, helpful, and go out of their way to take care of customers. They also have a great selection of helmets, jackets, and other gear.

I came here looking for a gift for my husband. I walked in knowing nothing about their brands or scooters and left so knowledgable and comfortable. Ryan was our sales rep and was a huge help. I’ll always recommend Seattle Scooter Center to anyone looking for a good scoot.

Stellar Service. I was able to schedule service the following day, and they did the repairs while I waited in the amount of time they told me it would take. The also washed my bike and did test drive. They’ve got a great selection and inventory in the store, and simply the best service/​sales people I’ve encountered. They’re polite, knowledgeable, they adjusted their language to my level of experience, and were helpful but not pushy. All around great guys. I’ll never go anywhere else.

As an update, I’ve had my people 150 for around 4 years now. I get my regular maintenance done here and it still runs like a dream. When I decided I wanted a bit more power for longer trips last year, I did a ton of research on scooters and ended up back here and got a great deal on a new People 300 GTi. I am a year round scooter commuter so I rely on these guys to keep me running. Always very friendly, great service.

You want to support a small business but this one… If you want gear they have a decent selection for a small store. If its service for your bike go elsewhere. they are slow and it seems that they over book. Some one should tell them about under promise and over deliver.

I went here to pick up some gear for a MSF class. The staff was very helpful and friendly and helped me save money by letting me know exactly what I needed for the class and what I could pick up later. Will definitely be going back to pick up the rest of my gear!

Wow! So happy with my experience here! Very fast service on my scooter (new battery and oil change) done within one hour. The sales staff were so knowledgable and friendly. I will definitely be coming back!

This has been my favorite scooter service and accessory center since moving to Seattle. The staff are very helpful and generous and their service center is quick, professional, and friendly. They offer the most accessories and gear that I know of in the Seattle area and sell quite a few scooters too. They know a lot about scooters and are one of the few centers that aren’t afraid of servicing my Chinese-​made scooter. So many other places won’t even bother, afraid of liabilities or whatever it is. I do love this place I just wish it wasn’t so far north on 99.

Ryan, and Pud are great. They helped me get an awesome super 8 150 scooter.
Great shop with friendly staff

Awesome. Went here last years with two og my buddies and had a great time. The staff was very friendly!

We rocked our Groupons here just over the Sea Fair weekend and it was perfect! My husband and I rented two scooters for 24 hours and from the moment we walked in the door to the moment we left the next day we received nothing but fantastic A+ customer service!
Lisa made our checkout and check-​in experience effortless and the whole staff was so accommodating to our sizing and our «non-​claustrophobic» helmet needs. Wow. There was never a hitch with these guys.
Booking reservations was not only easy but they even extended our Groupon expiration date another week due to bad weather in July. So cool!
We’ve also rented from Scoot About (a competing business downtown) but at Seattle Scooter Center we had a much better, easier, more pleasant experience by far!
We will definitely rent from here again. And if we end up buying a scooter (because we’re so hooked now!) We’re buying from this place!
Seriously can’t praise these guys enough for the great experience we had with them.

These guys are knowledgeable about their products and really helpful. No pushy up selling, just good information and alternatives that might work for me. If you buy more than one item they give discounts!

Their website said scooter rentals. So we drove about 30 minutes up to the place, only to find out they don’t actually rent them. Some insurance thing, blah blah. But they have signs on all the scooters that say rent me. Here is a tip. If you offer a service on your website, then offer it in the store, or UPDATE YOUR WEBSITE.

I had them install two tires I had bought online. A few places I contacted wouldn’t even bother if I didn’t buy the tires at their shop. It was only a one day turn around. Everyone was friendly and it was reasonably priced. I’ll definely be back.

I purchased a SYM Fiddle 50 Scooter. I love it! Bud was a really nice guy and made me feel very comfortable. I love my new scooter. It gets me around all of the Seattle area and Capital Hill. Very-​very convenient and a must have in this area. The price and value is amazing on this scooter. I’m also very pleased with how great the customer service is at Seattle Scooter Center. They really take pride and make their customers a priority. If you are thinking about a scooter like I was, just go out and buy one! You will love it and you will love the purchase! It’s a very fun ride!

OK, so after riding the 50cc for about 2 months, I got really excited and took my endorsement class sooner rather than later. I came back here for my 150cc model and the folks at SSC were no less helpful! They got me on a beautiful People 150 for a great price. Now I can slice and dice the Seattle hills without any worries at all!
Thanks guys! I’ve been recommending you all over town!