RadioShack

Nice to have an electronic store in the neighborhood. I can’t say that I am in here often, but when I am, I get what I want. The employees have been helpful in ordering parts for me at no additional charge, which is nice when shipping can be costly.
This seems to be a normal size Radio Shack to me. The iPhone5 was sold out at the location for the longest of times when the phone first came out. I do not believe this location get a high amount of inventory of much of anything in the store. This store keeps a low inventory overall.
The service is not always the fastest. When I pop in, it is usually after taking the bus home after work in the early evening, it is common then to find only one employee working the front of the store, forcing me to wait. I don’t like waiting, but I understand saving on the payroll budget for the later part on the work day.

In general, I’m not a fan of chain stores or franchises, but Radio Shack at this location is «decent.» Being very non-​tech, I’ve called them up over the phone on certainly more than one occasion and have been pleasantly surprised by the amiableness of the employee on the other end of the phone. On this occasion, I shared my frustration with Comcast cable and learned about the existence of a Roko boxes. (I dropped Comcast cable shortly thereafter).
Recently I purchased an Auvio 6000 bluetooth speaker and after trying it out for almost four weeks – it didn’t work out in the end because of the nature of bluetooth itself – , I returned it without a problem.
In any case, how nice to not have to go to a Best Buy! (And, no, we don’t need a gigantic box-​store in this neighborhood, either).

I purchased a router from this store. It had an opened package, but was not marked as such. They were selling the router for full price. I bought the router, opened it up and found that it was littered with scuff marks and heavy scratches. If they honestly thought they could re-​shelve an item like this without a warning of condition then they truly have no respect for their customers. Fail. I hope this RadioShack is next up on the chopping block for closure.

There is parking down the alley behind the building so you don’t have to chance it with parking enforcement.

Wow, I am just floored by this place… An employee blatantly lied to me about their 2-​year wireless protection plan ($ 65 cost on top of the price of your phone) when I came in to buy a Virgin Mobile phone. He told me that if I purchased the plan, I could come back any time within the 2 years I was covered and essentially return my phone/​get back the full value I had paid for it and use it toward something else in the store. It seemed pretty amazing a deal to me but I’d never shopped at Radio Shack before and figured they must have been running such a sweet promo to bring in more customers or something. Plus, the store rep who sold it to me was extremely self-​assured about the way this plan worked, so I figured he’d sold a lot of these and knew what he was doing.
Well, apparently not, as I discovered when I tried to make good on his claims today. I was told by another rep that there had been «some confusion”(ahh, is that what they call false advertising these days?) around what the 2-​year wireless protection plan could do and the rep apparently misunderstood that this plan was only good for repairs on my phone. Well, fine, but in that case, if it was the rep’s mistake, they should honor the terms under which the plan was sold to me, right?
Wrong. They would not honor the terms and wouldn’t let me return my gently-​used phone back as I had missed the 30-​day return window.
When I tried to explain «yes, I wouldn’t have missed it if I’d known I DIDN’T have two years to return the phone like the rep said,» they wouldn’t acknowledge their mistake or take any kind of responsibility for it. They expected me to eat the $ 380 I spent on the phone (which I have no use for as I’ve switched back to T-​mobile) and useless protection plan.
Guess I know now why I’ve never shopped at Radio Shack in the past, nor will I ever shop there again in the future. It’s when something goes wrong and you can see how a business will or won’t react to help the customer that shows you what they’re really made of. This experience makes it clear just how crooked and untrustworthy Radio Shack is.
Buyers, seriously beware of this chain – if you’re looking for a place to buy cell phones, DO NOT trust these people. I hear that even Walmart will take better care of you than these guys, so go there for Virgin Mobile phones instead.

I can only ‘ditto’ all the previous bad ratings. I used to go this particular Radio Shack for all my cell phone purchases and contracts, but never again. OMG, how bad can they be? Well for starters after spending 45 minutes to create paperwork to add an additional line to my account, they checked their inventory only to find they didn’t even have the phone I wanted and would have to start the entire process over once they got it in.
But to begin, the ‘manager in training’ looked straight at me and asked if I had time as this was going to take a while (adding a line) and he «wasn’t kidding» and didn’t want to waste my time if I didn’t have it… huh? is that his selling line? So I say ‘yes’ go ahead. He proceeds to spend the 45 minutes and THEN asks what phone I want and THEN goes back to see if they have it — which they don’t!
Secondly he asked my phone# and SS# one too many times and said he would be asking me many times more — I suggested we write it down… duh!
He took my photo ID and never returned it. After it was discovered he didn’t even have the phone in stock, and I decided I would never purchase from them anyway and left the store, I, thankfully, stood outside for about 5 minutes ranting to my partner about the experience, when another of the employees came out and asked if I had left my ID as it was found under the paperwork sitting on the counter! He never gave it back.
Utterly, completely maddening. And then there were all the other customers waiting while he wasted their time as well, not helping me.
Uggghhh!

Don’t believe the hype, Yo. This location helped a brother out, straight up. I sort of have a fear of Radio Shack, but I needed a charger for by phone. Dude set me straight and upsold me to a new phone, then busted his ass getting me all set up and ready to roll on down the road so I wouldn’t have to do shizz and could get back to yackin’ up my bros and chin-​waggin’ the dolls. Props to my khaki-​wearing brother for service not only above and beyond, but surprising as all hell.

I was really wary of going here because of all the reviews, but I’m really glad I stopped in! I was expecting a rundown shell of a store with stained carpets and no merchandise. Not so!
The store was well lit and very organized. Yes, it’s much smaller than some other Radio Shacks, but they still had general basics like batteries, headphones, phone and computer accessories… the needs of an everyday customer.
The man behind the counter was very friendly and helpful. I went in looking for a specific kind of headphone, and he pointed the best options out. He even asked the other associate if she could think of anything else that might fit my needs. They suggested a few items and told me about cheaper options too. After that, they left me alone to browse.

Good service, fair prices.

Avoid this place for anything but last minute, emergency fixes.
Radio Shack used to be a great spot to actually buy electronic components and parts. This particular store has cut back on this type of inventory so much that it is hard to purchase what were once easy to find converters and turn-​arounds.
When you get past the waning inventory you are left with the employees. This place is should be used as an example of how NOT to: (1) sell, (2) deliver good customer service, and (3) provide a positive shopping experience.
Note: When I shop I do not want to be shamelessly upsold a new cell phone by uncaring employees who probably upsell simply because their jobs will be threatened if they don’t. My favorite part is when they try to bash your current phone is a desparate effort to trigger some mystical feeling of cell phone inferiority that will make you somehow want to spend hundreds of dollars there. This is NOT good customer service. By the end of a transaction in this store you feel slimy and find yourself regretting the fact that you ever walked in the door to begin with.
For the record, my iPhone4 is pretty awesome.

I had a great experience… I was even short on my cash and the employee paid my balance! Who does that these days? People that have negative energy and thoughts should not post THEIR negative energy and thoughts!

In the past 15 years, I’ve had mixed service here. As a local business owner, it’s a resource that could be so useful, right in the neighborhood…
Over the past year, I’ve had several very positive experiences here. The store manager, Daniel, has been terrific. Very helpful. I think he’s set a new tone for all the staff, because this is NOT the Radio Shack I remember.
The service has been great. I have had phone issues and bought a new one here, and it has been a great experience. Better than any past phone purchase. Tons better than my last Costco smartphone purchase.
I also bought an iPod speaker system here. I was shown all the options, and was able to determine the best fit for my needs.
Give these guys a chance to show you what they got. I’m shocked that I’m recommending a Radio Shack, but they are really great in there!

This Radio Shack is a lifesaver if you need something last minute, but if you can wait a day or two for your electronic device or equipment save your money and order it online from
or another vendor for about ¹⁄₃ of the price.

So, I don’t expect much from Radio Shack. It’s expensive, they don’t price match and their sales staff might as well be bag boys at the Grocery Store. But as Radio Shacked go, this is the worst one. To be fair, I wouldn’t give other Radio Shacks in the area more than 2 stars anyway. They are good in a pinch if you don’t need buss type fuse that many of the old buildings in this neighborhood have. Had to go to Home Depot for those.

This is the only store where I’ve said — out loud — «Woah tiger, I just came in to buy batteries. And can you back up a little?»
Three pieces of advice, Queen Anne RadioShack employees:
1) Jumping on me as I enter makes you look desperate. Following me closely makes me feel like a criminal. A steady stream of comments and suggestions regarding each thing I glance at isn’t helpful. Especially when if you were standing any closer, I’d be giving you a piggy-​back ride.
2) Cut back on the cheap cologne. Just because it comes in a big giant bottle doesn’t mean you must use so much. And pull up your pants. Nobody wants to see that.
3) Just because it’s called RadioSHACK doesn’t mean it has to be gross. But it is. It is so, so, very gross.

went in to buy a car phone charger, took the guy 10 minutes to find it in his computer after he took the battery out of my phone, then couldn’t understand why i refused to pay $ 30.00 for it,. Went to target and got the exact same item for $ 15.00! overpriced crap. is the store physically shrinking?

I was out of blank discs and thought, awesome, a Radio Shack is around the corner. There was a sign on the door that said «closed for 10 minutes for a staff meeting.» I could see them inside and gave a ‘you’re kidding me’ gesture and the manager mimed ‘one minute’ towards me.
I went for a sandwich, came back and there was a small crowd of people waiting. They finally opened the doors and apologized and I said «ever heard of having staff meetings before you open?» He looked at me like I was a snob. Really, I can’t imagine that Radio Shacks are doing so great that they can afford to CLOSE in the middle of the day during holiday season for a staff rally. I got my discs and he then tried to sell me everything else in the store before I told him i was in a hurry and wanted to pay and go. Convenient location for random tech needs, but really? Get some management skills — send a staff email or post a note on the backroom bulletin board. Internal communication shouldn’t conflict with valuable revenue potential or CRM.

My new 30g iPod video, 1^st gen, has become an amazing source of joy for me. Yeah, it’s a hand-​me-​down, not as fancy as the brand new ones, but I love it.
But, with a dead battery, it’s useless to me.
So I pretty franticly scuttled into this RadioShack on my 15, hell bent to find a solution and get out of there and back to work on time. I barely got a few disjointed sentences out of my mouth, and the dude there already had exactly what I needed all out of the package, set up, and rang me up at the register. Perfect.
Yeah, he was trying to upsell me and tell me about all sorts of wonderful, super-​useful gadgets, but it was in a helpful, non-​invasive way. It was all stuff I was actually interested in, and he even helped remind me that I also needed a new wall-​charger for my phone. Now, I have a nifty little thing that lets me charge my iPod, and my cell phone.
Sweet.
And, I totally got back to work before my 15 was up. Wicked.

This store is nothing but annoyances.
At first I thought it was just the management being incompetent, but now I know that EVERYONE WHO WORKS THERE is an idiot.
They have NO concept of customer service. When I purchased a service plan (knowing that their crappy product would fail), I brought in everything I needed to redeem on the service plan. They blankly told me that I had to call the number on the brochure to redeem it due to a policy change from a month ago. BUT I WAS RIGHT THERE!!! It could have been finished RIGHT THEN AND THERE! Of course, when I rang up another (overpriced) purchase, they absent-​mindedly asked me if I wanted to get the service plan. FUCK NO.
Next, when I received the gift card from the service plan, I decided not to get any more crappy equipment from them and ordered batteries from their website instead. And since they offered free shipping for in-​store pickup and I lived a few blocks away, I opted to pick it up.
I used up EVERYTHING on the gift cards and paid the remaining $ 7 on my debit card. I received 2 confirmation emails saying that for debit/​credit purchases, I would need ID and the credit card used. BUT for gift card purchases, I would only need ID.
I walk in with everything I thought I needed to have and the DICKWADS at this store INSIST that I needed to bring the gift cards with me. BULLSHIT! Plus, I couldn’t return the items since «the package had to be recognized as picked up first.» Then they couldn’t give me cash refund since I paid with a gift card (which I received due to returning an item I PAID FOR WITH CASH ORIGINALLY!!!).Basically, they’re keeping my PAID merchandise/​money hostage because they know NOTHING about the company policy. I literally screamed at the top of my lungs as I stormed out.
There is no such thing as a quick purchase when it comes to this store. There is no such thing as quality when it comes to this store. There is no such thing as customer service when it comes to this store. There is no such thing as competence when it comes to this store. There is no such thing as value when it comes to this store.
STAY AWAY!!!
I’m going to see what I can do to cut all financial ties to this god-​forsaken store. No more fucking gift cards.
Speaking of gift cards, I’ll go back to pick up my order with the gift cards «fished» out of my trash/​toilet/​radioactive waste. Fuck all of them.