Pierre Money Mart

I don’t like to give 1-​star reviews but certain ghastly experiences are worth being accounted for — in this case, Pierre Money Mart, which sounds cheap and low-​budget anyway. I was in the market for a new car and I have credit **issues** to put it lightly. I initially was on the Ford lot looking at cars but after being refused by several banks, I was escorted over to Pierre Money Mart. While waiting in the lobby, some greasy-​looking guy with slicked back hair & a faux leather jacket (embodying the used car salesman stereotype) comes out and I think, «Please don’t help me, please don’t help me, please don’t help -» Lo and behold, he calls my name. DAMN IT. Walking into his office was like walking into a time machine to an era I want to escape the hell out of. The smell was stale and slightly moldy.
The phone rings and he takes a call AFTER I have gone into the office and sat in front of him. He is on the phone for a good 5 minutes with me sitting across from his desk! In those 5+ minutes, my anxiety is kicking in and I feel like this is not the best idea. After he gets off the phone, he enters my information in his computer and makes some small talk. As his dirty fingernails are typing away on the keyboard, my anxiety is in full overdrive. My gut is telling me, «THIS IS NOT A GOOD IDEA. GET THE F*CK OUT OF HERE.» Greaseball leaves the office for a few minutes and when he comes back, I tell him I’m no longer interested despite them actually finding a bank that approved me. Disappointed, he gives me his card and maintains that it’ll only take a «few minutes».
As I was walking down the ramp to leave the lot, some very metro guy in a bright magenta vest literally chased after me and tried to convince me to the buy the little 2009 car I showed interest in. It was $ 13K. He is RELENTLESS at trying to get me to buy the car. I’m in the process of rebuilding my credit and purchasing a car from this place would definitely wreck what I am trying to repair.
The next morning, I receive a text from the greasy, slicked-​back hair dude asking me to come back and potentially drive off the lot with a NEW Mitsubishi! H-​E-​L-​L N-​O. This was over a week ago and I have received 2 phone calls from this dealership trying to get me to come back in and get gypped.
After reading the reviews on here, I am glad I walked away. If I had driven off the lot with a «new» car, that would have been a very poor decision and I would have regretted doing business with thirsty vultures.
STAY AWAY.

I went to Pierre Money Mart as someone who had recently filed Bankruptcy. I knew that my chances of getting into a new car were slim, but I had received paperwork from them — promising that they could get me into a new car.
The dealership had an entire lot full of base model Mitsubishi’s — plus a ton of used cars. Nothing I was interested in. I got the paperwork started to see what I could even qualify for — and the loan guy was able to find me a new Chevy identical to the car I had (which was older and had over 100k miles on it).
When the Salesmen finally brings me the paperwork, he says the price will be $ 19,600 — I tell him that the $ 19,600 price is ridiculous as the car is a base model Chevy Sonic — worth $ 14,500 — which I knew because I owned the exact same car. He assures me that there is no way that the bank would allow him to charge me that much more than the car is worth, and tells me that the $ 19,600 includes the tax, title, licensing, gap, and the fee that they have to pay the bank to accept someone who’d file Bankruptcy.
When it comes time to sign the paperwork, the $ 19,600 didn’t include any of that — other than the fee they have to pay the bank (One guy told me it was $ 800, the Salesmen told me it was $ 1100-​$ 1500). I had expected to pay a high interest rate, and I knew my options were going to be limited when it came to purchasing a new vehicle — so I went ahead and did it.
Now that I’m removed from the situation and I have an almost $ 500 car payment, I am a little disappointed that I not only settled so quickly — but that a company can get away with charging someone an extra $ 4,000 for a car, simply because they have low/​bad credit.
I wouldn’t do business with them in the future, but if you’re in dire need and you’ve got bad credit — this will work out. Just be aware of the value of the car you’re buying.

I bought a truck from the a few years ago. Decent experience except they jacked the price up on me at the end. A few years later I’m looking for a new car and I contacted them about a car they had on their website. Unfortunately they don’t have the prices listed so I couldn’t tell how much they want for it.
Their guy hammer sent me a text and an email with some details. Then he ran my credit, which I found out about because I have credit monitoring turned on. I stopped dealing with them and went to evergreen ford and bought a new car from them.
Having not learned my lesson I guess I contacted them a few months later looking for a fairly inexpensive truck. My ask, since you don’t have prices on your website please send me info on a few vehicles that fit my criteria. They never did and instead sent me a link to the site.
Is it too much to ask a car salesman to identify the car that he would like to sell me?

I kept seeing there as on T. V., so I went to there website and applied for a loan… They gave me an appt. To come in, Said I will try cause I take care if my mom full time… So about 3 week later I finally went in to do a deal. I got approved for a loan. The salesman said that they are going to get me a car that works for my loan amount, took them 3 weeks to find a car. Only had one to choice from, I told the salesman that I theres a tracking device on my old car I was trading in, that needs to be taken off, he said that fine. I had called them several time about this, nothing was done about it!!! cause the tracking device needed to go back to where I bought my old car at to get my $ 200 back !!! Zion was the salesman! So i referred my sister to this car lot and I till haven’t received my $ 200 referral money!!! What kind a business is this!!!

OMG this place was horrible!!! Sleazy, slimy, and shifty! I was looking for a car for a couple weeks and I have bad credit. I’m in a different place now, making good money, low rent payment, and lots of job stability. I made mistakes in the past but am now perfectly capable of making a car payment.
I was ushered in there by some weird guy from Pierre Ford for «special financing» and the entire experience REEKED of slimy used car salesmen trying to «r***» you financially! I didn’t want a Ford as I HATE Fords, they are crap quality and ugly, but that’s neither here nor there… I had come by to see a Toyota. So I spent lots of my time on a Friday night discussing how awful my credit was and how it wasn’t a «dream car» program. So basically if I was approved I would be paying 400 – 500 a month for a cheap crappy car to get around in and rebuild my credit. Then I could trade in or refinance. If I had gotten a car there, best believe had a traded in later once I had better credit I would have been upside down on my loan. If I had refinanced I would still be stuck with whatever they put me in…
After spending FOREVER on my Friday night the salesperson finally told me I wasn’t approved unless I had a co-​signer. That’s cool, they wanted WAYYY too much for their cars anyway! I had bad credit so they’re going to take me for as much as possible…
Anyway, I don’t know why I stayed so long, curiousity I suppose… I wanted to see what kind of car they would put me in for 400 – 500 a month!
At the end of it all I just wanted to leave I was tired of being jerked around by different people and wasting my valuable time. The guy I had been working with tried to send me to his «friend down the street» with a buy here pay here lot! Oh really? So I can buy a waayy overpriced car with an ungodly interest rate that I would have to worry about breaking down on me? No thanks!!!
Long story short, I went to a Nissan dealership, had an AMAZING experience and drove away in a BRAND NEW CAR!!! Best interest rate out of anywhere else, and the most awesome car buying experience ever!!! Bill Pierre just reinforced my opinion of Ford and their dealerships. CRAP!

—UPDATE — -
4 days after my email, Frank replied and said I should call the GM, Curt. I called Curt and after doing some research, he called me back. He said he would write me a check for the difference (more than $ 600) and he did just that.
I’ve updated my review to 3 stars, which means A-​OK. Curt was fair and cared that I left satisfied.
–ORIGINAL REVIEW–
What a strange experience. First off, don’t trust what is on their website. They admit it’s not very up to date. If you are like me, you were researching a particular car and came in for that car. They don’t seem to know what’s on the lot, nor do they care that you get the car you came in for.
I came in for a Prius with 50k miles that was on the site. The first hour was spent on paperwork, I wandered out to look at the car on my own while they were doing their thing. When the car is turned off, you can’t see the mileage.
Anyway, while I was negotiating, I mentioned the price of the car was around $ 14,000 and what I expected my payments to be. They ended up dropping the price and charged me $ 13,600 for the car, which at the time I thought was fair. Almost 2 hours later, they took me on a test drive. It wasn’t until then that I noticed this car had 94k miles on it. When I asked about the other car that I wanted, they just kind of shrugged it off.
When I was talking to the finance guy, he mentioned they offered gap insurance and bumper to bumper coverage and that someone would be telling me about it. No one explained anything, they simply added both to my contract. I was probably going to get both of them regardless, but was surprised to see they just added it and printed all those big, long contracts without even asking me. Annoying.
Granted, I shouldn’t have felt obligated to sign any papers, but after 5 hours and no lunch, I just wanted out of there. When I finally got home, I checked the website and found the car I just bought for $ 12,999. I feel like they pulled a bait and switch on me.
First thing Monday morning, I emailed the sales person (Frank) who originally emailed and called me and showed him the ad on the website, asking him why I paid $ 600 more than the listed price. I told Frank that I was ready to write my review on Unilocal and was giving them an opportunity to respond and try and make this right.

I actually went online before to find some reviews about Pierre Money Mart. I found a good one for a particular person and so I asked for him. We began alright. He was polite and asked me for all my inforamtion. I specifically told him I only wanted to spend a certain amount. I will give them the benefit of the doubt because it was the holiday season, and I did talk to both finance and sales. The problem is that I was specific in my request that we only wanted to spend a certain amount, and it was a long way to go to drive from out home to get there, so I called ahead of time to make sure they had cars in that range. I connected with the person who I had been referred to and he was outwardly rather rude. He said they didn’t deal in cars that were in the $ 8k range, and did I know how much a car they would sell for in that range would be if they bought it? It would be about $ 4K to $ 5k in order that they make a profit.
Hmm, not what I expected from their ads. I realized when I then went to a normal car dealer on Auburn way that I was being «buried in a car payment» if I dealt with Pierre, just as the Sales staff where I ended up said! I didn’t want to spend $ 15 — $ 20k for a car at that time. I wanted to be responsible and pay what I could really afford.
I was told the Finance Mgr would call me back to see if he had a car in mind that was in my range. I never got that call. How curious.
I think I dodged a bullet. I went on to buy a car from another dealer and my husband was approved and they worked with us even with our lower score which we have due to layoffs and near foreclosure, nothing sinister like dogging our responsibilities.
Think first before going to Pierre if this is the way they do business. Just sayin’.

I did not «feel pressured». It was «mandatory to get financing». Huge difference.

This has been the worst experience in buying a car ever. The «salesman» we were talking to had no training and no clue how to talk to customers. His name was Patrick and was completely worthless when it came to information we needed to make any sort of decision. They established the criteria for which car we should look for in the lack of options car lot. The cars on the website are nowhere to be found and Patrick kept suggesting cars I did not like or were way out of my price range or even the criteria they had stated we should be looking for. He gave me some speech I heard another salesman use about people wanting more for a trade in than what it was worth even though they never told me how much my trade was worth yet. When they finally started to talk to me about a car I had some interest in, they lowballed my trade and the price of the car I was interested in was priced about 3 or 4 K more than blue book prices. Dont go here unless you want to get ripped off majorly with a high interest rate and risk ruining your credit even more. I wasted six hours driving and another three with employees who did not even care or try to make a sale.

My husband and I came down to get a car… not only did we get the car we wanted but the service was OUTSTANDING. We worked with Joe Morgan and provided A+ service. Thank you to the team at Pierre Money Mart. Our family really appreciates your help.

I give this place 1 star because the option of zero doesnt exist. This is literally the WORST place to buy a car, ever. If you’re desperate, I would still advise you take the bus than try to come here.
I was moving out of state for work. have 2 dogs, and bad credit thanks to an ex, and needed a car desperately. All of their commercials and websites scream that they can get anybody into the car they want, bad credit or not. With time running out, I came here with my mom (she cosigned) to try and get a car. First off, the guy I talked to on the phone was a complete dick in person. He told me that my credit wasnt that good but with my mom cosigning, finding a car would not be an issue at all and to come down. We get there, and we wait for an hour and he tells us he probably cant find us a car. Not what he said on the phone?
After maybe 15 more minutes, he finds ONE place that will give us a loan. And tells us that they have to choose the car, and out of hundreds upon hundreds of cars they choose a 2004 ford expedition with 115,000 miles. A gas guzzler, when I asked the sales guy preferably for a sedan. He told me I could take this car, or no car at all because they had no other options for me, then tried to rush me into agreement, saying that there was another couple waiting to test drive it.
With only 2 days to find a car, I agreed. Worst decision of my life. The car is a piece of shit. Sure it runs, and fits my dogs, but somehow they took my income and made my payment $ 500 a month off of it, thats about ¹⁄₃ of what I make monthly. 1 fucking third. How does that work out? Not to mention the car costs $ 100+ to fill.
Long story short, the sales people here are PIECES OF SHIT. They are your stereotypical sleezeball cars salesmen with cheap cologne and suits, and greasy hair just trying to get rid of cars they dont want on poor people who desperately need them.
I’m truly surprised they haven’t been gone after by the BBB or sued for false advertisement. Bad credit my ass.
Im currently saving up to pay whats left of this car off so I can sell it and buy a new car in cash.
No matter how desperate you are, shy far from this place and call as many other dealerships as you can to see if someone else can help you out. I wouldn’t even make pierre money mart a last resort.

Curt is extremely knowledgeable and friendly, helped me find the car I wanted and better yet, at the price I wanted! The staff at Pierre was super friendly and know their cars! Thanks do much Curt! Your truely the man!

It was great at first meeting Kurt Bush. My apt. was set for 11 but I arrived a bit early, around 8:30. So, he called Joe (the person I had the apt. with), who said he wasn’t coming in because his schedule changed. Well, I at first thought it was a bit rude to not let me know because I really wanted to see him but I thought, you know, it’s alright. It’s not like there aren’t any other car salesman out there.
So, Carlos was the individual that was going to help me (I think that was his name). Anyway, casual man, drinking coke and eating sunflower seeds really helped him come down to my level of comfort, which I thought was great. The thing that Joe told me over the phone (I come far, by the way!), was that the inventory that this place had was 1,000 cars. The down payment I offered was fifteen hundred that month.
Anyway, after all the paperwork, and all the credit checks (I’m at 622), Carlos comes back to me and says that I only qualified for two cars. Really, I thought to myself, out of 1,000? Unreal! So, I went along with it. First he brought towards a sexy 2010 Dodge Charger. The interior was great. Upon test driving it, I asked him how many miles per gallon does this go. His response? «I don’t know, I’m just a loan officer,» at which point I said no problem I’ll check my Blackberry and Kelly Blue-​book it. 13 miles per gallon! «Oh, you can easily get twenty on it, for sure,» yeah, well… ANYWAY! So, I’m waiting and waiting and waiting somemore. When test driving, he brought me to my second car that I qualified for. A 2005 Toyota Corolla. Great car! 11,000, a little high considering the mileage. So, he put together a rough draft of payments, interest, down payment, and I told him too much! It’s now 2 in the afternoon. I was there 7 hours, not including commuting via the bus to get there from where I was coming from.
The paperwork was, yes, very extensive, I would side with Troy on that (reviewer). Come to find out, my dad called a Toyota dealer who agreed to put me in a brand new Corolla for nothing down for 60 days and monthly payments of $ 290. Carlos quickly shook his head and said, «There’s no way your dad could do that within thirty minutes.» Well, sweetie, first of all, I wasn’t waiting the fourth time for that short of time, I was waiting a lot longer and secondly (?), nobody EVER calls my father a liar. Period. I didn’t talk to him about it because I didn’t feel comfortable with that confrontation.
Today, Joe Morgan calls me and said that I missed his appointment. What the hell is that about? Sir, you missed YOUR appointment with me. I actually made my appointment, you just didn’t call to tell me you wouldn’t be in, you just surprised me by not showing up.
Horrible, waste of time, to be qualified for two cars and be badgered that way was just unethical, in my view. Won’t be recommending this place, am happy with what I have now.

I was really impressed by Eric Elliott over there! What a great guy and when I bought my car he provided me the best service imaginable! Eric made the experience awesome when I bought my car from him!!! Thanks Eric for setting the standard in customer service and care! We had a really good conversation also about old hot rods!
Johnny

The most unprofessional experience I have ever had! Please buy your car ANYWHERE else!