Peony Nails & Spa

love!!!
super nice, the ladies remember your face, they care, and they do a good job!!! my best manicures have been done there. giving four stars because they have cut me when filing my acrylics, but they gave me a discount which was nice! I only go to peony now!

I go to Peony regularly and have always had a great experience.
I started going to Peony after getting shellac done at a expensive salon — at the other salon I got frustrated that a shellac and pedicure was often taking 2+ hours and cost well over $ 100 — and the manicures were often only OK. At Peony I typically get out in just over an hour for shellac + pedicure and it is half the cost! Plus they did a better job cleaning up my cuticles. I was sold!
Peony is not a «premium» nail experience with herbal tea and relaxing music. It is just a great place to get a good shellac or pedicure quickly at a good price. They have a wide selection of colors and the staff is friendly.
They get pretty busy on the weekends so if you plan to drop-​in sometimes you have to wait — but rarely more than a few minutes.

Dirty tools are used here! My toe is still battling an infection I received after I had a pedicure from this salon. The cheap experience has now cost me my health and medical costs! I will never return to this establishment.

Good if you’re in a hurry… quality? below par…
Great selection of colors for shelac… pedicure is so over rated there.

I have been coming here since they opened. They were always really great! Loved it here! But now some day are great, and others are not. If you come and they are busy it is a turn and burn kind of place appt or not.

I had a below average experience at this salon– I came for a pedicure and left significantly more stressed than when I arrived. We came in with an appointment for 3 and were neither seated near each other nor started at the same time. The pedicure cost $ 30 and lasted 20 minutes– in my opinion that is on the more expensive side and a lot shorter than normal. We were all rushed out of our comfy seats because a group of 12 year olds came in and wanted to sit near each other which upset all the adults in the salon.
I understand that Saturday morning is a busy day for salons, but I would expect a little more courtesy and personal attention when I’m paying $ 35 (with tip).
I’m sure this is a fine place to go on a slow Thursday afternoon but they didn’t handle the influx of customers with grace or patience.

Do yourself a favor and DO NOT COME HERE.
My friend and I were at my usual favorite a spot on Roosevelt, when we found ourselves waiting for an hour and the wait was going to be even longer, so we decided to leave and go to Peony Nails since it was nearby where I live. Horrible horrible decision.
First of all, their shellac manicure is $ 30 and it literally only includes a shellac manicure. For the amount of nail salons in the area and how competitive it is, usually you always get parrafin wax, a neck massage, and an arm massage. I was shocked at the minimal amount of service you are given here. Not even a cup of water was offered.
Next, the nail tech not only decided to comment on how sweaty my hands were, but she proceeded to show my hands to the nail tech and customer sitting next to me, and continued to talk about how sweaty my hands were to everyone for the rest of the appointment.
Lastly, she did a horrible job. She cut me (with tools that did not look clean), left the sides of my nails blank, and didn’t even seal the tips with top coat. On top of that, the whole place looks horribly unclean.
The WORST manicure and experience I have ever had at a nail salon ever. With the amount of salons in this area, there are plenty to choose from and it is really shocking how poorly this place chooses to run their business.

Good for quick and affordable mani/​pedi. Doesnt have the frills of HOA but good for getting in and out and the staff are very nice.

I’ve been getting my pedicure at Peony for a few years now and had to drop in a positive note to counteract all the negativity I see! This is a quick stop nail salon and it’s not really trying to be anything else. As such, it has it’s quirks and it’s not fancy but the massage chairs are nice, it’s clean, and they will almost always squeeze you in, even if they are busy. Yes, there is a language barrier but the work is good and the price is right. The staff is always friendly even if there is a language barrier. If you are expecting a fancy spa experience, you should most definitely go somewhere else. If you want a solid pedicure that lasts for weeks this is the spot.

They always do a good job but I feel like I’m a regular and they’re not always very friendly to me. I also have noticed the last couple of times that the salon could use a little paint touch-​up. Looking a little worn around the edges.

I was surprised when I read some of these reviews! Bums me out that people have had such a bad experience, I have always enjoyed my pedi’s here.
I’m not a talker when I come in to these cheap-​y nail salons. I usually get seated right away and have never had a tech be rude or mean to me. Most times they ask how my day is going, and I ask them about theirs, then surf on my phone or read.
I get the regular pedi which I think is $ 20 — mien have always held up well and I haven’t had any issues w/​infections (knock on wood).

I got a mani/​pedi– the service was handled by two different nail techs. My pedi was actually pretty good, but the mani was… well, in a word, terrible. The tech who handled my mani rushed through the service. Look, I get it; I don’t expect an hour-​long spa treatment. I know that the idea here is to service as many customers in as short a time as possible, and I don’t mind if my nails are done quickly as long as they look good. This tech, however, didn’t even bother to wipe the parafin wax residue from my hands, so my hands had little wax flakes all over them that I had to pick off myself. The polish was sloppily applied in gloppy, uneven coats that didn’t cover the entirety of my nails. I ended up removing all the polish from my nails when I got home because it just looked bad. The service, I will say, was fairly friendly and as I said before, the pedi was good. I don’t think I’ll return, however.

I have been going here for several years on and off.
Positives: clean, and prices
Negatives: slopping on three layers of polish with no wait time, jamming shoes onto your very wet toes, messing up the polish and then to add insult to injury– they blame you for it. They next rush you (with your ruined toes) over to dry them under he lamp-​WITHOUT FIXING THEM… All so they can move this lame chick into your seat because she wants to sit near her friend.
Meanwhile, I called ahead for an appointment and there was an empty seat one chair over.
I was rushed and out with ruined nails and treated like crap so some other chick could have my seat.
Their customer service is the worst! Shame on you for not serving the person who is already in the chair. Bad service=bad business. Charge more money if you need to, but treat people well.
Summary: Clean with low prices if you want bad treatment and a ruined polish job.

This was my second time visiting this nail salon. I am giving it 5 stars based on judging it as a quick stop nail salon… not a big, fancy spa :)
They are friendly, have a lot of people working and have reasonable prices. I have seen different people each time I was here and they all did a satisfactory job.
The first time I was here I noticed something wrong with one of my nails after finishing and they quickly fixed it and were quite apologetic.
It is clean and extremely sanitary as well!!! AND they have free WiFi — — bonus!!! :)

Close to where I live and did a nice job!

I came here as a group of 5, we were late for our appointment but that didn’t even phase these professionals. They are great at coordinating where clients should go first (mani or pedi) and orchestrating the client flow so everyone has a great experience and everyone gets out in a timely manor. I was very impressed by the nail art done and the employees were all very pleasant. As we were leaving they also had these cute Christmas presents filled with almond roca candies and a coupon for our next manicure. Truly above and beyond. I plan on coming here every time I’m in town!

Bad, Bad, So Very Bad!!!
A while back I scheduled in advance for myself plus 4 women in my wedding party. I was first to arrive for a pedi, and acrylic nails. I will say, I have been here a handful of times with my daughter who was a regular. The ladies are very sweet to her, she wasn’t with me at this time and I could not have dreamt what was to come… Apparently there was some miscommunication, I scheduled fake nails and a pedicure. I was seated in the pedicure chair with a nail tech along side doing what I thought was prepping my nails, when she began to apply polish, I politely told her I was getting nails. A heated foreign language argument began between several of the techs, I was spoken to so rudely in front of a full salon that it was really embarrassing. The rest of my party had arrived and while getting their services looked on in complete disbelief. The techs were telling me that somehow it was my fault. The tone and the rudeness just kept escalating.
I work in the service industry. I’m also the gentle, polite, quiet and non confrontational type. I could never imagine treating a customer in this manner. Never. The energy in the salon was so over the top hostile and evil that finally I said, «no problem, let’s just finish the pedicure…» They wouldn’t leave it alone and with so much anger ushered me to a chair at the nail station where the obviously irritated tech resigned herself to doing my nails in the harshest of way, while speaking very tersely in her language to the other techs. Really, I brought in 4 other women and 6 other services that day REALLY WTF! During the last minute of the service her ire settled and she attempted to make small talk, trying to secure the tip I suppose, but far too late for that.
I will say, I tip really, really well and this was the first time anywhere I could not allow myself to leave a tip. Lol, at the end of it all they charged me an additional $ 8 (the tip?) for inconveniencing them. I left feeling verbally assaulted and abused. I find it shocking these women are doing business this way and will never, ever go back.

Decent.
I think she was trying to cut out an ingrown nail, which wasn’t hurting, and now it hurts! My toe is still throbbing (currently in chair). Her massages felt like she was squeezing my legs & toes… not very relaxing.
My first time here & my LAST time here. The nail shop across the street is better (I came here b/​c I was picking up clothes from the dry cleaners next door).

So unprofessional it was alarming. Honestly not sure how these people stay in business.
1. Your business has «Spa» in the name of it… what is «Spa”-like about 10 women chirping at each other at the top of their lungs while they service you? Nothing. Stop the banter and quietly service your clients, please. I came because I wanted to relax and left with a headache. Also, even though I don’t speak your language, it was completely obvious you were talking about the clients in front of you.
2. If you wanted to watch the football game then you should have stayed home. I know, I know… you had a cute pink Seahawks jersey on! That still doesn’t mean I wanted you watching TV when you were scraping my feet with a sharp object or painting my nails, which you did an incredibly poor job of. Also, the hot stone massage to my tibia felt great. I wonder if you would have hit the right part of my leg if you were paying attention — probably not.
3. Your employees are RUDE. When you get nail polish all over the tops of my fingers and I politely ask you to remove it, please don’t yell at me! This is your job, and if you wouldn’t have been painting my nails while looking another direction then it wouldn’t have been a problem anyway.
Never, ever, ever going back.

Peony’s convenient to me, it’s a great price for a totally decent pedicure, and its hours are pretty expansive, but after 3 visits, I think I’ll be going elsewhere from now on.
While there’s nothing to reproach about their service, I don’t feel especially welcome, and that’s been consistent across multiple people and visits. I think my tips are pretty decent (I leave $ 5, always in cash, so that they do not have to record it). Everyone has different expectations, I suppose, and mine are quite low. I’ll always attempt conversation, and will back off if there’s no interest, or a prohibitive language barrier, and am also content to just loaf with my book or mobile phone if it’s to be a silent performance.
What I have less patience for is when the service professionals are obviously and disdainfully talking about my feet. I realize this is a common paranoia women feel when getting pedicures because not being able to speak or participate in an animated conversation happening in an unknown language can give rise to suspicion. However, in many scenarios I find it much easier to dismiss these thoughts as unfounded and paranoid. It’s altogether different when they are pointing and gesturing at your feet and making angry chiding sounds, and when all three of them are staring at your toes while talking.
Okay. So after years of dancing salsa in six-​inch heels, my feet are probably about as comely as a ballerina’s – though I cannot claim the latter’s rigorous athleticism or ruthlessly disciplined physique. I’m sure my daily barefoot-​shoe trail runs also don’t contribute to a pearly-​smooth, uninterrupted surface texture unblemished by the rigors of life as an upright animal.
But you know what? That’s what I’m there for – to take care of the feet I’m sporting, to the best of my ability, and really, even if my feet feel like the Budweiser horses’ hooves, I think if you’re in the foot business, it’s best to just good-​naturedly go about one’s work.
Because I’m perverse, I did enjoy imagining what they might be saying – for a while anyway. But it’s not a compelling enough diversion that I want to repeat it anytime soon. These hobbit feet were made for walkin.’