Office Depot

Unless you have NO other choice, go somewhere else. If you must shop here, take a breath, practice patience and prepare yourself for the worst. That way it might not be so bad. Oh, and don’t forget to do your research online first– you’ll probably end up with more knowledge than the staff.

So, it’s downtown. And that’s handy other than the parking thing.
And it’s not terrible or anything.
But it’s so deserted, finding someone to help me was like a scavenger hunt. It’s weird and looks like it’s going out of business or just started or it’s a Sears from the 70’s in a strip mall in the middle of nowhere in there.
Technically, everyone did their job, I got what I needed and all but… just lackluster in general.

I always feel like I am waiting forever when I go to the copy and print center here. Ugh. Waiting right now, it’s torture!

Not a full store — they don’t have much in the way of supplies but their website doesn’t indicate this. I couldn’t get anyone’s attention to ask if they had what I was looking for. Then I looked at the checkout line… About 10 deep with only one cashier. 4 or 5 employees were milling around the copy area, apparently doing nothing. Time to go somewhere else.

First off, let me start off with a basic complaint: this place is dingy and it looks like it hasn’t had a face life since the 80s. I personally think it’s an eyesore compared to the rest of downtown Seattle.
I went here twice over the course of two days: the first day was fine, the employee that helped me was a little confused in what I was looking for, but he managed to understand and then pointed me in the right direction. The second day was a different story.
So, my boss needed a certain size label pack for this printer we have, and I thought the small default that came with it was going to be small enough… Wroooong. My boss wasn’t too thrilled with me. So, of course I had to be the one to fix it.
I called OD to see if they had the product I needed, and it took about five minutes to explain exactly what it was that I was looking for, even though I had the exact name of the product. The kid on the phone just didn’t understand. Finally, he went to go check and put me on hold. He came back and said he had it, and he put the product on hold for me.
I show up after a 20 minute walk from my work in the 90 degree weather, only to be greeted with the wrong. product. He put file labelers on hold for me, when I explicitly explained what it was I needed.
After that, the one employee that they have that’s actually pretty smart pointed me in the direction of where the RIGHT product might be. I searched and searched, then got asked if I needed help, and was told, «Oh. We don’t have that.»
Long story short — don’t come here if you’re looking for anything more complicated than a pencil or a notebook paper, because they probably don’t know what it is you’re looking for.

Great location for the downtown dweller. I feel their inventory is good, The upstairs seems to go on forever. I shop her often

Honestly, I want expecting much when I walked in here. From the street, it looks like a pretty tired place, the interior matches that look. Hey, at least they have a consistent image. The staff were very spry and did not fit in with their building décor whatsoever! Extremely helpful folks that didn’t seem too eager to help, but if you had the «What am I doing?» look in your eyes, they were right there for ya!
Would definitely go back!

Why are these stores SO sad? SO understaffed? So devoid of assistance, ease of finding what you need, etc. This Office Depot is no exception to that rule. Unless you know for certain they’ll have what you need, CALL FIRST because they likely don’t. And even if they do, you won’t be able to find anyone on the floor to help you find it. Sigh. Off to
I go!

It was great to see that I had an office depot within walking distance of my very small office downtown. It did accommodate my location. I was overall not impressed with the layout of that store, the selections were terrible. The customer service was more than a bit rude and unhelpful. Well I suppose I can still run in for pens and paper… outside of that… probably will go elsewhere for real office supplies.

Probably the least organized and ugly Office Depot I’ve ever seen. The entrance is not inviting and things just get worse upstairs. This location needs more inventory and a complete makeover. This is not a statement OD wants to make in a city of geeks and tech companies. The staff seemed eager to help me and intelligent.

My complements go more to an individual rather than Office Depot itself. Graham Hnedak was working the printing area and was more than helpful… he not only was able to help me figure out what I needed, he helped me get it done within an hour!!! Thank you — thank you — thank you Graham! I hope your boss gives you a raise!!!

Went here today to get a handful of basic, black and white copies of a file I had saved to a flash drive and a basic, inexpensive office chair. Went to the print center where I was immediately told that they would not have anything I needed printed ready until Tuesday. Today is Saturday for reference on how ridiculous that is. Didn’t even ask if I needed anything formatted (I didn’t) or whether it was black and white or color, or how many copies I needed. Just a flat, «Not until Tuesday.» This wasn’t going to work for me, so I went upstairs to look at their furniture. The entire area was a mess, and the only chairs I was even a little bit interested in had no labeled price. There were no employees within sight to even ask. Left without buying anything and went down the street to Fed-​Ex where my print job was done within a few minutes.

We had to ship some stuff home to Maui after our 7 day cruise to Alaska. The concierge at our hotel recommended Office Depot since the post office was closed on Saturday. We figured this would be the best option as we still had 2 weeks left of vacation and it’d be cheaper than paying the airline for overweight baggage.
SERVICE:
Tiffany assisted us and was awesome. Very friendly and helpful. She went over the different options & prices.
OVERALL:
Our shipping of 2 copy paper-​sized boxes came to a little over $ 100. Less things we had to carry on our journey. Good deal and great alternative to the post office that was closed!

Worst place to go if you need a quick job. Although no one was in front of me they still couldn’t get my 50 page front and back color job on card stock done in an hour.

Limited selection. I didn’t find anything I was looking for. I’m not sure if it is a smaller shop cause it’s in the city, but I was disappointed. No one around to help out, though I was greeted at the door. I definitely prefer Office Max, but since I wasn’t near one, I tried this spot. Oh well…

Perhaps the mark of a good office supplies store is their selection of office supplies. If you want to know about that and you’re depending on this review to enlighten you, heads up, you’re SOL.
All *I* wanted was a wireless modem (or is called a router?) for my internet, and since I am technologically retarded, my boyfriend picked this out while I browsed the Hello Kitty electronics (nice selection of those!). I will say, the modem or whatever it is works as desired. I can surf the internet and remain blissfully ignorant of its mysterious workings.
Maybe atmosphere is not a key element of a good office supplies store. I hope not, because this place was creepy as hell. In fact, I believe my first remark upon entering the store was, «ugh, this place is depressing.» Under-​stocked shelves, horrible fluorescent lighting, salespeople who looked like they were overworked and blah. No offense guys.
I also would never go all the way downtown to buy a stapler, cause you know, they sell those at the grocery store. But maybe you live nearby?

Once I was finally given directions to the applicable aisle, Office Depot had a very large selection of leather padfolios for me to choose from. I was definitely happy with my options, and found a gorgeous, dark red, leather trifold that is very «me».
That was the good.
The bad?
Idiot cashier.
«Do you want cash back?»
«I do.»
*guy proceeds to not populate cashback options on the card machine and simply stare without words, jump through the checkout, and give me my receipt*
Great…
«I did say I wanted cashback, actually…»
*blank stare*

I have never witnessed such poor customer service anywhere until I came here. I’d give this place a 0 if I could.
My boyfriend and I came here because he had spoken with the manager to get a refund on an item he had recently bought. The head manager was busy with another customer, so Denise, the department manager, was called to help. My boyfriend had previous conversations with them, so they knew he was coming. Denise walked by me, and on her way to meet my boyfriend she was speaking on her headset with the head manager saying «If he’s going to try to get [the refund for my boyfriend], I’m going to make him go away.» In a snotty attitude. I was absolutely shocked. First of all, if you’re going to work in customer service, be careful how you talk about customers around other customers.
My boyfriend and I were patient, and walked around their messy store to pass time. We were even patient as she tried to figure out the computer system (which she was frustrated about because she couldn’t figure out how to do a return. As a department manager, that shows a lack of experience.) Lack of good customer service, lack of experience; aside from convenience, I don’t know why anyone else would come here.

As an art student in a new city with absolutely no experience in printing, I can’t help but rely on a national brand over some local house, and to be honest, this place hasn’t led me wrong yet.
The one thing to keep in mind, absolutely keep in mind. WALK IN to this store if you want something printed, in NO way depend on their website because they’ll likely print it within the hour in person, vs. days later if you do it through Office Depot’s website.
Outside of the print experience, this store is alright for regular supplies, whether you need paper, binders, pens, or whatnot else, but electronics purchases are more for places like Best Buy for me, due to variety, or Amazon on price.

I had to get some small signs laminated and Office Depot is across the street from my new work, so off I went. Only one guy was working in the Business Center. He seemed very flustered even though there were only one or two other customers. I didn’t wait too long for my signs, he cut the edges nicely, and it was less than $ 5. Also, he had an awesome Russian accent. While waiting I noticed Office Depot carries some pretty darn cute cards and stationary. I’ll probably be getting my next box of thank you notes here!